10.0
really awful- Crashes / Fires:
- 10 / 2
- Injuries / Deaths:
- 9 / 1
- Average Mileage:
- 39,904 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Hyundai is at it again for not repairing safety defects! I filed the following claim with Hyundai but was first the claim was accepted and allowed then denied when Hyundai objected! The attached documents show my efforts on both the steering issue and fire issue!
- San Antonio, TX, USA
The steering feels loose while driving at any speed. When traveling over a rough road, speed bump, or pot hole, the steering wheel rattles and makes a noise that sounds like a loose screw in a cup. A clicking noise can be heard when the car is sitting and not moving. After doing research on this serious issue, I'm quite surprised to see there has been no recall, due to the high number of complaints, especially when this could result in death if the driver is not able to control the steering causing the vehicle to travel into a different lane of travel or into a crosswalk. As a retiree, am unable to afford high repair costs.
- Elkridge, MD, USA
Car was stolen 6/20/22 and they where able to get in it in under a minute. Don-??t understand how and why?
- St Louis, MO, USA
After starting the car and putting it in the reverse or in drive, the steering wheel gives jerks as if something is loose.
- West Bloomfield, MI, USA
The intermediate shaft broke causing excessive noise and safety threat while driving. Dealer had to replace the shaft completely. This looks to be the common issue on this model
- Hackensack, NJ, USA
The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 50-60 MPH, the steering wheel became difficult to turn. There were no warning lights illuminated. The contact was able to continue to drive the vehicle however, extra effort was needed to steer the vehicle. The contact stated that the failure recurred while driving and turning. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
- Randallstown, MD, USA
Steering is making a noise when driving over bumps in road. Steering will also jerk at this time!! this recently came on gradually and is escalating. This issue has been confirmed by an independent service center. This issue needs to be recalled to prevent this problem from resulting in an accident. This is unsafe and needs to be recognized!!
- Phoenix, AZ, USA
No incident yet! I bought the car from a family elderly member who kept it in the garage! The car has only 7,600 miles! The steering wheel makes a clunking noise when making a turn! When i searched for recalls i saw it's a common problem with that year 2013 Hyunday Sonata! Everyone who complained is surprised that there is no recall issued! People with higher mileage are experiencing failure of steering/ Car when turning, fails and goes to next lane!
- Elmont, NY, USA
Steering in 2013 Hyundai Sonata Limited -??sticks-?? when driving down the road. Once the car is going in one direction, you have to unstick it to go on the path you want. This causes the driver to oversteer to bring it back to the path you intended and wobbling down the road as if you were inebriated. Have seen this same complaint in a number of online forums. No fix has been found that actually works, including replacing the steering column, for any length of time. Why has this issue not been recalled? I can envision someone possibly driving off the road, into a guardrail or into a bicyclist or another vehicle. You have to constantly.correct the steering, which is especially troublesome at interstate speeds.
- Gainesville, FL, USA
Without warning, all of the vehicles warning alarms and indicator were triggered and the car shut off with now power or engine running while i was in motion driving in traffic. Absolutely no prior indications before this occurred. I had to have to vehicle pushed from the middle of the road then towed home.
- Glendora, CA, USA
Clicking noise while steering, safety at risk up too and leading to death. Problem confirmed by independent service center and authorized dealer. No warning, occurred randomly including vibrations. Was told known issue its the steering coupler part.
- Browns Summit, NC, USA
I have reported issues to local Hyundai and they refuse to look and correct recalls do to mileage. I need recalls repaired immediately.
- Nashua , NH, USA
Steering column coupler keep breaking
- Charles City, VA, USA
there was a clicking noise and vibration coming from the steering column at 65 mph. Have an appointment with Joe Holland Hyundai on November 16th to get checked out. There was no messages prior to issue. 105,000 miles on car
- Scott Depot, WV, USA
At this time steering column has a "click" or "clunk" sound when turning the wheel in either direction. Steering on this car has always been odd. You have to continuously adjust wheel as you drive to stay in your lane. I am going to have it checked by my mechanic. If I lose steering that's a pretty big safety concern.
- Lancaster, NY, USA
I had been hearing a clicking noise when turning the steering wheel. The steering wheel also vibrates at speeds above 60. I took the car in for diagnosis and was told the steering column and assembly needs to be replaced. I had recently hit a pothole and noticed the noise and vibration was a lot worse. The dealership felt that could have been a cause of the increased noise and vibration. I was advised to file a claim with my insurance company. The insurance company said it was a known steering wheel issue with Hyundai.
- Omaha, NE, USA
Steering wheel sticks at all speeds. Also, car often veers left or right then when correcting the steering will stick and I will have to jerk the wheel in the correction direction. This happens everyday. At high speeds it can almost feel as if I do not have full control of the car. Also when decelerating from high speeds the steering will shake. I take the highway often and it is at those time that I feel my safety and the safety of other drivers is at risk. I have went to my dealership (Universal Hyundai) with this complaint at least 3-4 times and they have told me there is no apparent issue. There has been no warning lamps, this issue first started happening in 2018.
- Kissimmee, FL, USA
The steering column is clanging over bumps and when steering which is a failure in the plastic steering shaft coupler.This coupler looks like an impeller.It is situated between the steering column shaft and the electric steering motor.The coupler is disintegrating and will lead to steering failure and high probability to death or injury of the cars occupants.This coupling failure is commom and found in perhaps thousands of Hyundai vehicles.A recall needs to be mandated immediately.If it is ignored then Hyundai needs to prepare for the lawsuits that will ensue
- Hudson, MA, USA
There are multiple issue with this car since last a year or more. ( picture attached) * At times computer flashes below message.. " Hyundai System Warning Safety Stop Do not Drive" * Steering Lock up * While driving a screeching sound and then it goes away. we received the recall notice and my daughter Jeranica took it to the Hyundai dealer for repair. They charged us $900 mentioning the issue is with belt & assembly and engine is ok. we informed then of all the above issue. Even after repairing the above we still have the same issue with the car. It look like Hyundai dealer are using this opportunity to rip-off the customer instead of actually fixing the issue. we still have above issue with, car computer asking us to stop on highway and steering lockup, dealer does not seem to be interested in fixing the issue. At one time he mentioned we have 114K mileage on the car and the life of engine is finish.
- Fremont, Ca, CA, USA
- Carlyle, IL, USA