10.0
really awful- Crashes / Fires:
- 10 / 2
- Injuries / Deaths:
- 9 / 1
- Average Mileage:
- 40,753 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Hyundai Sonata. The contact stated that the steering wheel failed. The steering wheel emitted a loud rubbing and metal clanking noise while turning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 50,000.
- Luling, TX, USA
18 winant street
- Staten Island, NY, USA
Engine suddenly without any prior indicators stopped working while driving 60 mph on hwy. Lost all power including power braking and steering.
- Vassalboro, ME, USA
Steering wheel clicking, lots of play in wheel happens when stationary, driving, and much worse with turning. Hyundai multi point inspection completed on 12/31/15, (note: Fastest scheduled maintenance, ever: 2 hours!) problem identified as a bushing and not a safety issue. Repair not performed. Can schedule for the future. Technician aware that I was taking a long trip to Georgia (440 miles). In ga the dealership identified a defective worn steering coupling part 56315-2K000-fff. Also noted only 12877 miles on the car and "this is a serious safety issue that would cause you to loose ability to steer car". looked up issue on internet, many blogs on this issue from 2011 to 2013, complaint that Hyundai will not issue a recall. Mechanics state, this is a "known defect" in the Sonatas, but no recall has been made.
- Cape Coral, FL, USA
I am unable to access the Hyundai blue link software which controls remote start, engine stop, vehicle tracking and othet items. Hyundai dealer and Hyundai motor Corp refuses to do anything making nthis vehicle and any others with the same feature a hazard. If someone hacks into my old emailaccount they can remotely start the car in our garage killing us, or remotely start and unlock the dorrs anywhere and there is nothing we can do. These vehicles should be recalled immediately and the corporate executives who have allowed this to continue be brought up on criminal charges. The car is also equipped with summer only tires in the midwest? unsafe to drive in any cold weather with snow or ice.
- Elk Grove Village, IL, USA
The contact owns a 2013 Hyundai Sonata. While driving 15 mph, there was a loud clicking noise when the contact turned the steering wheel left or right. The vehicle was not diagnosed or repaired. The failure mileage was 42,000.
- East Strausburg, PA, USA
The car is making a clicking noise, also the steering is not stable, especially at high speed (55+)
- Miramar, FL, USA
The vehicle requires constant correction to maintain a straight track while driving. In a few words, the car simply 'wanders' or 'drifts' left and right, with no real 'centered' feel to the steering. Maintaining a straight track is impossible and requires constant attention and correction. The vehicle wander creates hazardous driving conditions and driver fatigue, which poses a public safety hazard.
- Lorton, VA, USA
The steering is making a clicking noise every time you turn the steering wheel. Sounds resembles something loose in the steering column.
- Miami, FL, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that while parked and starting the vehicle, an abnormal clicking sound was heard from the steering wheel when turned. The failure recurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 5,657. The VIN was not available.
- Boynton Beach, FL, USA
2013 Sonata steering does not center back to straight. If you turn in either direction, it will maintain an arc. It is easy to oversteer changing lanes, etc. Have had alignment checked at dealer, new tires, rotated tires, and nothing seems to help. It is electrical power steering and there seems to be a programming issue. I didn't notice it as much till about 40,000 miles on the car. The last 8,000 have been difficult to maintain lanes at highway speeds and may lead to accident. Dealer says all steering components are in good shape and in specification. Alignment was checked by dealer also. No wear on tires indicating any issue. Wanders both left and right equally.
- Bedford, TX, USA
Can not keep car in straight line with out turning wheel constantly seems like there's a dead spot in steering took car to dealership they claim nothing is wrong it seems to be getting progressively worse.
- Bedford , OH, USA
Wonders extremely bad. I end up in other lanes. Cannot control car. While brake the car sometime turns or during acceleration. At cruising speed wonders and constantly correcting. I almost hit car all the time. Steering is of center.
- Tamarac, FL, USA
The vehicle stopped responding normally. While traveling at about 65 mph I noticed suddenly that the steering wheel seemed to stick in the center position and require extra pressure to correct lane drift. I have had the car into the dealer 2 times and they say that the steering is electronic and is not the same as hydraulic steering... the steering was normal for about the first 1000 miles I drove in my car. It was purchased used with 11000 miles on it. The steering is sticking when I try to correct at all speeds from 35 mph up and is getting worse. The dealer claims nothing is wrong, even though the mechanic could feel the problem while test driving it. The vehicle is dangerous because of the possibility of overcorrecting at highway speed.
- Richland, WA, USA
This car was just purchased used. When driving it home we noticed the car constantly wanders on the road requiring constant correction. The Hyundai dealer dealer says it's just the electric steering and we are not used to it. I have had electric steering in prior cars but never had this difficulty. I can't tell if it's unsafe but it sure doesn't leave the driver with the feeling of having control.
- Mebane, NC, USA
Car does not safely track or steer in straight line - as if stuck in a groove. It is hard to turn wheel and correct, and needs constant correcting to maintain safe steering. Car is properly aligned and tires are properly inflated....
- Jericho, NY, USA
Having to consistently over compensate steering while driving on highway. Steering has a tendency to veer to left and right without any adverse road conditions, and requiring me to consistently compensate and correct the steering. Gives an appearance of nearly locking into place when veering. Alignments good, pressure and tires good. Have reported 3 times to dealer and dealer states condition of steering is normal and expected? dealer adjusted the electronic sensor steering to high to compensate for steering issues, thus increased the veering of the steering of which made matters worse. Dealer states they can not replace steering and is as manufacturer designed.
- Indianapolis, IN, USA
The steering column seems to not have been adjusted correctly. The car is not able to stay in a straight line and I have to be constantly correcting the vehicle from either drifting left or right. I took it in to an auto shop to check alignment and that was not the issue. The car drives like it has no center for the steering column, not balanced and just free to turn left or right at random. There seems to be a gap in the steering or what I call a play (meaning a space or gap for when you turn and the steering does not respond, it is that gap that keeps the steering from immediate response and causing the steering to drift to that end point, like a runner in a starting block that is not anchored and slides away or like a scale that is not adjusted to zero starting point. I must say I bought the car thinking I was just not used to that type of steering and then thought it was an alignment problem but it has become more evident there is something inns the steering column.
- Prort Saint Lucie, FL, USA
It is an ongoing steering problem. The car cannot be centered on the road (continuously drifts left or right). The higher the speed, the more pronounced and dangerous the problem. I had the car to two different Hyundai dealers and was told they were aware of the situation but nothing could be done to correct it. I contacted Hyundai motors and all I received was a vague form letter. I looked into the situation on the internet and was shocked at how prevalent this problem was. I would like to see someone look into this before some tragedy occurs.
- Tinley Park , IL, USA
- Cedar Creek, TX, USA