10.0

really awful
Crashes / Fires:
3 / 6
Injuries / Deaths:
1 / 0
Average Mileage:
30,929 miles

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« Read the previous 20 complaints

problem #61

Feb 272020

Sonata

  • 53,000 miles
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while driving. The contact stated while driving into the driveway and coming into a complete stop, the vehicle accelerated unintendedly. The contact stated that she quickly depressed the brake pedal however, the vehicle hit the barbecue grill, and the barbecue grill struck the residence. The contact stated that the failure recurred while at the ATM, and the vehicle nearly crashed into another vehicle. Additionally, the contact stated while driving and engaging the turn signal, the turn signal unintendedly activated in the opposite direction. The vehicle was taken to an independent mechanic, where she was informed that unknown repairs needed to be completed on the vehicle. The mechanic referred her to the dealer for the repairs. The dealer was not contacted. The vehicle was not repaired. The vehicle was taken back by the auto finance company. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer. A case was opened. The failure mileage was approximately 53,000.

- Tampa, FL, USA

problem #60

Apr 102023

Sonata

  • miles
01/26/22 Brought 2016 Hyundai Sonata to Fremont Hyundai (Fremont CA) for "Smart Junction Box" recall. 08/12/22 Brought vehicle to Fremont Hyundai for intermittent turn signal recall. 04/10/23 Brought vehicle to Stevens Creek Hyundai for "A 993 HYIMMOA0 -Sonata (LF) S/W UPD & DECAL (23-01-014H-3) RECALL DEFAULT 31599 WH." Told the service dept the vehicle was still having turn signal issues. Refused to correct instead told us to need to bring back to Fremont Hynudai otherwise wanted to charge us $250 to correct it. We felt Steven Creek Hyundai should have corrected this instead of sending us back to Fremont CA.

- San Mateo, CA, USA

problem #59

Jun 272023

Sonata 4-cyl

  • miles
The problem appeared on December 2020 in the middle of a Hwy 50 East in Washington DC. It was scary and dangerous. First it showed some malfunction sign on the screen and right way slowed down to 40 then 20 then zero. I push the gas pedal but didn't work. I have no idea what to do. I call Hyundai college park dealership agent explained what happened. She [XXX] told me to tow the car and suggested one of their partners tow truck driver. However when I turn off the car and turned on again it worked. The engine started to run. I begun to drive. After some time I took the car to the dealer and told me the car have safety recall. The repaired it and told me it will be ok. But in reality, it didn't. This happened again and again and again. Till this moment the engine continues to stalled in the middle of HWY. I got no solution from the dealership. When ever I visited they give me different issues that I need to fix. One time they said it is fuel pump and another day they said coolant pipe needs to get fixed. I am so tired of keep going to the dealer services. I put my life and my precious kids life at risk all the time while I am driving this car. It is frustration because I got no one to help me and understand why this issue is persistent. I don't want to end up being injured or got killed by an incident that caused by this problem. How awful it can be if a collision happens in the HWY. Driving this car every day with my kids are frightening and hard to imagine what could happen to us. So I am requesting an investigation on this car with the case number I got from the headquarters. Here is my case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Silver Spring, MD, USA

problem #58

Apr 232023

Sonata

  • miles
Knock Sensor, ECM, Engine stalling and loss of connection. Resulting in flashing engine light. Low acceleration. Power reduced to 40 and below Engine misfire.

- Georegtown, SC, USA

problem #57

Mar 242023

Sonata

  • 107,525 miles
Car was leaking oil I reported to Hyundai and service repair shop had to take it back 3 times due to them neglecting to listen to me oil got into other parts and I had to get 7 things fix also after having back for 1 day the brakes and electric is not working properly engine also fails to accelerate correctly

- Owensboro, KY, USA

problem #56

Mar 172023

Sonata

  • miles
The airbag light is on, indicating that the airbox is not operating and will not go off in case of an accident. All steering wheel controls also don't work so it's impossible to adjust settings using the steering wheel or to enter cruise control at all. Previous years of this same vehicle had clock spring recalls and this appears to be the same problem so I wonder if the other recalls should be extended to this year vehicle? thanks

- Lehi, UT, USA

problem #55

Feb 072023

Sonata

  • miles
I-??ve had this vehicle for exactly 6 months. First incident where I thought the company I bought it from lied to me because they said they topped off my oil. In reality it guzzles oil excessively, I paid $600 to get it cleaned out & add oil. 2nd incident my car shut off at a McDonald-??s drive through, no indication of warning of shutting off until 30 seconds before all error codes on dash. 3rd incident as of 02/07/23 car completely out of oil when I had an oil change a month & a half ago. Had someone come & bring me oil & it seemed to get me a mile away to school, did my school stuff & then tried to get home (30 miles away). When trying to get home my car wouldn-??t exceed 60mph and when I got to 62mph it was decreasing speed. After a few moments after noticing that, all error codes on dash came on and I thankfully was able to pull over on the freeway without being hit by anyone. My car completely shut down, called a tow truck, while I waited 3 hours for assistance. I was then notified(by the first shop I took it to) the next day that my motor is BAD & I-??m lucky that I was able to pull off to the side of the road when I did. A week prior to the 3rd incident random chunks of painting ripped off my vehicle(on the top of my trunk, above the passenger door & on the back side of the passenger door). I had my vehicle towed a second time to the Hyundai dealership themselves and the towing company asked the color of vehicle/make and model and instantly said oh is it your motor" I was weirded out because I was wondering how he knew. He mentioned to me that he has towed 25 Hyundais in the last 9 months. I said well you-??re on a role, you can now make it 26. I was also never notified of any recalls on this vehicle until 2 days after the 3rd incident I did my own research and called Hyundai dealership myself & that-??s when I was made aware of a recall. Insurance also states that this isn-??t something I can claim" & I-??m currently waiting to hear back from the dealership themselves.

- Clearfield, UT, USA

problem #54

Jan 312023

Sonata

  • miles
My car idles very rough at times, and sometimes when idling, it dies out. At times it is difficult to even start as if it's not getting the electrical signal to the engine. Hyundai replaced the fuel pump, but that did not fix the problem, but cost $1,200. No warning messages. Two other automotive companies also did a diagnostic tests, but couldn't find the problem as it seems it has to be tested WHEN IT IS ACTING UP. It died on me far from home a week ago, but eventually restarted. I'm afraid to drive it especially at night as it died when idling at a light and almost didn't restart.

- Naples, FL, USA

problem #53

Dec 212022

Sonata

  • miles
The vehicle is able to be started without a key by using a usb cable. This makes the vehicle extremely vulnerable to theft. Because of this issue vehicles incur other damages due to theft such as broken windows and possibly bodily injury due to theft. They are able to remove the steering column cover, unplug the ignition switch and using a usb cable as an object to turn the ignition. Because the switch appears to be plug and play it makes it easy to steal cause Hyundai car owners unnecessary dollars for repairs. https://youtu.be/fbTrLyqL_nw This is the link showing what they do. It-??s not just Kia vehicles. My vehicle was stolen the same way.

- Woodbridge, VA, USA

problem #52

Nov 072022

Sonata 4-cyl

  • miles
My vehicle is a hybrid and the Check Hybrid System light has lit up while I'm driving and you have to pull over and turn off your car when that happens. The car will slow down and come to a complete stop regardless. It's scary when you are driving on the freeway. I've had this happen to me several times and my car has been worked on four times now by the Hyundai service department in Amarillo and Lubbock TX. I purchased extended warranty and it's about to expire at 100,000 miles. I currently have around 82,000 miles on my car. I contacted the Hyundai corporate office and have a case number. I'm very disappointed the way the Hyundai corporate office and the service department has handled my situation. I even lost my job because I had no transportation for two months. I just paid off my car yesterday and I can't even drive my car.

- Amarillo, TX, USA

problem #51

Oct 292022

Sonata

  • miles
Electronic Power Steering (EPS) Failure.

- Washington, DC, USA

problem #50

Sep 272022

Sonata 4-cyl

  • miles
My vehicle lost power exiting the freeway. I went from 70 miles an hour to 10 miles per hour in a matter of seconds. The Check Hybrid system, Turn off engine HEV ! triangle showed up on the dash, then the car slowed to a halt. I had to get my vehicle towed home, then towed to the dealer the next day. The problem with this is, for the past year, the Check Hybrid System HEV light would come on. I took it to the World Car Hyundai North dealership in Live Oak, Texas and a few months later, it's doing the same thing. My vehicle was in the shop at World Car Hyundai from March 24, 2022 until 9/9/2022. I drove my vehicle one week, went out of the country for 2 weeks and upon return, coming from the airport almost home, the car does the same thing. You would think after having my vehicle for 6 months, the problem would be fixed. I started bringing my car in for this problem September of 2021. I was told, I needed an oil change, a new battery, ne plugs, codes checked, etc. None of this seemed to fix my vehicle, because a few weeks later, the car would slow to an almost stop and I would have it towed to the dealership again. There has been several mechanics working on my vehicle and they've all said something differently. My vehicle was never written up for the correct problem until recently, when the manager was able to drive my vehicle and it stopped on him. I don't feel safe driving this vehicle anymore. I have taken this car to the dealer ship for the same problem, actually once in 2018 and every other month since 2021. I've been inconvenienced, , put on hold, far to long, I need a new vehicle and I need a loaner car, while my they're trying to figure out what to do. I've been told I needed a new engine twice, but all of a sudden, it passes the engine test and there is something else that the dealership is trying to do to fix the problem. Well, since I've been taking my car back and forth to the dealership, it is now out of warranty. The car remains unsafe to drive.

- Schertz, TX, USA

problem #49

Sep 222022

Sonata

  • miles
Had previous issue with HEV warning light and took to dealer. But While driving down the road last night, the HEV light on the dash comes on and beeps, the car sputters then the brakes slam on and the car immediately shut off in the travel lane. Turn car back on put into drive and same thing happens. Vehicle was towed to Dealer.

- Dubois, PA, USA

problem #48

Apr 282022

Sonata

  • miles
Somehow, either by design or manufacturing defect, a part in the headlamp assembly melts and causes a gap in the illumination of the lights while driving. Technicians have said that this is a progressive issue, rather than some sudden onset, and multiple people have said they've never experienced this before but are having this issue with the Hyundai Sonata.

- Cooper City, FL, USA

problem #47

Aug 052022

Sonata

  • miles
The vehicle is highly susceptible to theft. There are multiple articles and videos on how my vehicle and many others made Hyundai and Kia can be stolen in minutes with just a USB drive. This needs to be investigated and fixed immediately.

- New Orleans, LA, USA

problem #46

May 262022

Sonata 4-cyl

  • 138,000 miles
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 55 MPH, he became aware of smoke coming from underneath the hood of the vehicle. The contact veered to the side of the road and exited the vehicle. The TPMS, oil pressure, power train, and battery warning lights along with an unknown warning light were illuminated. The contact veered to the side of the road. Upon opening the hood to inspect the vehicle, the contact noticed that oil was leaking onto the ground. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced, the transmission needed to be flushed, and the drivebelt needed to be replaced. The dealer also diagnosed that the failure was associated NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 138,100.

- Tyler, TX, USA

problem #45

Jun 242022

Sonata

  • miles
Ive bought this car used at 30k miles currently at 79k in 2020. Ever since this car has been given me nothing but issues. On 6-24-22 for the third time in two years the car would lose all power going 60-70 mph no gas, no battery engine wouldnt work all while driving on busy I-95. I refuse to drive this car any longer as it is not safe for myself and other drivers around me. This car has got to get taken off the road and or recalled as there have been many reports of this same car with the same issues doing this to other drivers.

- Philadelphia , PA, USA

problem #44

Jun 122022

Sonata

  • miles
Engine caught on fire while driving

- Bluffton, SC, USA

problem #43

May 202022

Sonata

  • 89,443 miles
The contact owns a 2016 Hyundai Sonata. The contact stated that she initially received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, after the recall repair was performed, the contact stated that the vehicle would shut off while driving at various speeds. The contact stated that several unknown warning lights would illuminate on the instrument panel during the failure. The manufacturer was notified of the failure and the contact was provided a case number and was then referred back to the dealer for assistance. The dealer performed a diagnostic test and informed her husband that an unknown defective sensor was the cause of the failure. The contact was provided an estimate for the repair. The vehicle had not been repaired. The failure mileage was approximately 89,443.

- Miami, FL, USA

problem #42

Apr 062022

Sonata

  • 54,000 miles
The contact owns a 2016 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There were no warning lights illuminated. The vehicle was not taken to be diagnosed or repaired. The manufacturer had not been notified of the failure. The approximate failure mileage was 54,000.

- Redlands, CA, USA

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