10.0
really awful- Crashes / Fires:
- 4 / 7
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 32,474 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2016 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There were no warning lights illuminated. The vehicle was not taken to be diagnosed or repaired. The manufacturer had not been notified of the failure. The approximate failure mileage was 54,000.
- Redlands, CA, USA
The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off
- Lawerenceville , GA, USA
The contact owns a 2016 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The contact stated months later, the driver-€™s and passenger-€™s headlight fault warning lights were illuminated. The contact called local dealers; Freeman Hyundai (1800 Airport Fwy, Irving, TX 75062: (972) 438-2121), AutoNation Hyundai North Richland Hills (7724 NE Loop 820, North Richland Hills, TX 76180: (817) 953-6549) and Van Hyundai (1301 S Interstate 35E, Carrollton, TX 75006: (972) 437-8334) and was informed that the earliest available appointment would be in 8 weeks. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 105,000. Parts distribution disconnect.
- Hurst, TX, USA
I recently totalled my car due to "following to closely" which I didn't have GAP insurance. Truth is I signaled to go right lane when The car in front thought inwas going left due to faulty recall problem and we both went right, I lost control and hit a rail and damaged car unfortunately
- Ruther Glen, VA, USA
Car unexpectedly stopped working and became disabled while trveling 40 - 50 mph on the freeway. Complete loss of power. Danger of a collision on the freeway. All dash lights and warning lights came on. Car would not shift and would not accelerate. It was unsafe to drive and could hardly move off the road. The first year I had the car the engine light came on and loss of power. I took it to the dealership immediately. Whenever I took the car to the dealer they said there were no codes and the car was was fine. The entire time I owned the car I would lose power on inclined roads and engine light would come on and off. Last week November 18 the car stalled and could not drive uphill again risk of a collision from the rear. I took the car to the dealer they said the car was fine. The dealership has never tried to fix the problem and claimed they could not duplicate the problem. Today 12/1/2021 the car stopped operating on the freeway completely and I had to tow it to the dealership. This car has been a safety hazard within the first year and Hyundai has done anything to address the problem.
- Phelan, CA, USA
Radio doesn-€™t shut off when the car is turned off. Radio will freeze and won-€™t work ( won-€™t turn on or volume and other dials doesn-€™t work ).
- Coalinga, CA, USA
The contact owns a 2016 Hyundai Sonata. The contact stated while stopped at a red light waiting for the light to turn green, the turn signal was activated to make a right turn however, the turn signal was switched in the opposite direction. The contact stated the failure recurred intermittingly. The contact received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) and related the recall to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Norristown, PA, USA
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at an undisclosed speed with the exterior lights in auto mode, the exterior lights inadvertently turned off when the right turn signal switch was engaged. There were no warning lights illuminated. The contact stated that the failure had been reoccurring whenever the exterior light switch was in auto mode and the right turn signal was engaged while driving. The contact received a recall notification for NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 90,000.
- Indianapolis, IN, USA
When I was at work the engine gave up with no warning and could have gotten very dangerous for me. when I called the dealership they said because my car was totaled, but when I called NHTSA they told me that they didn-€™t have the remedies. I just thought that was strange. I need my car to work so if I can get a response as fast as possible that would be great.
- Olney , MD, USA
When headlights switch is in the auto position and you use the right turn signal the headlights go off then come back on. I've had this car for 4 years and noticed this a lot. Left signal is starting to do the same. Very dangerous especially when I do a lot of traveling on interstates. I think this needs to be addressed immediately
- Indianapolis , IN, USA
The parking mechanism in the transmission failed. The car was parked in my garage. The lever was in the "Park" position when the car drove backwards out of my garage and crashed into the fence. It continued driving into the street and into the neighbors yard. Two people were out walking and saw it happen. I know I did not leave my car in neutral or reverse when I parked it in my garage. When I tested this later sitting in my car, in my garage, the car immediately began moving backwards instantly, while i was still at the wheel. Had the car been in neutral or reverse at the time this incident occurred, I would have known it was moving immediately and shifted it into park right away. When this incident happened I put the car into park, and I got out of my car, I got things from my trunk and went inside the house. Then I went back to the car to get more things. This is when I witnessed it driving out of my garage backwards. I was standing on my back step. Then I ran across the street to my car and got in the drivers seat to attempt driving it back to my garage. I had to yank it out of park and then shove it back into park to get it to start correctly. Then I was able to get it running again and drove it back across the street to my house. thank God no one including myself got hurt. The possibility of this happening shook me up for days. I reported this to Hyundai and waited 3 months for them to make a determination, they said they cant prove it, that it is my word against theirs. I looked online, and saw reports of this happening to other vehicles as late as 2017 even tho the recall for this was 2011-2014. I started using the electronic parking brake because i read online that other people who have had this happen said to do it. I need to buy a new car dont feel safe in this one.
- Springfield, MO, USA
The contact owns a 2016 Hyundai Sonata. The contact stated that his passenger side headlight housing had melted and become defective. While driving at 55 MPH, the contact stated that the windshield wipers failed to operate without warning during a rainstorm. Additionally, he stated that the turn signals would operate in the opposite directions of his intention. The dealer was notified of the failure and informed him that the vehicle was placed under NHTSA Campaign Number: 21V749000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the remedy was not yet available. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 111,000. Vin tool confirms parts not available.
- East Alton, IL, USA
Fuel Pump Control Module replaced before 50,000 mi. - 58,539 mi. got my 2016 Hyundai Sonata Sport for ECM Update. Told dealership I heard ticking/clicking noise coming from engine; said oil was low and suggested oil change & low key battery was causing issues. Oil consumption was more and more 1qt every 2,000 mi, then 1qt every 1,000 mi. 1/29/21 at 90,340 mi, on the turnpike (70 MPH), car check engine light came on, car started vibrating VERY bad, pulled over & LIMP mode had activated. Hyundai dealership was 5 miles away, - found cylinder 2 had a misfire(s) - one of 2 exhaust valves burned a hole through; valve seat - damaged. Cylinder head and exhaust valves, spark plugs were replaced, & oil change. Engine light came on a couple days later car did not go to LIMP MODE. 2/12/21 at 93,466 mi, took the car to Hyundai for service again, Exhaust CAM Phaser failing, Replaced CVVT & Timing Chain Tensioner & RTV silicone. 4/21/21-103,821 mi. went for an oil change & oil consumption test, went back after less than 1,000 mi, Hyundai dealership stated that the car was.73 qts low and normal, I checked before the service, oil was closer to the "E" than "F". Dealership unreliable; did not complete test. Adding oil about 2 qts every 1,000 mi. Car was also idling weird NO warning lights. 7/22/21, catastrophic break down while driving on the Turnpike (70 MPH), car died, after all lights and gauges shot up. NO warning lights before issue. Lost power steering, coasted at 70 mph to 0 mph (in 30 seconds), barley to side of the road, late night needed a tow. Battery & Alternator fried because of this - replaced next day. Car starts now; wont get past 2,000 RPM & stalls out after 5 mins of running in "P"- NO warning lights, Engine rocks before shut off. NO warning lights on after restarting. Called HYUNDAI Corp. case sent to supervisor, no help getting the car to dealership, no rental, told not to expect a call before 8/3/21. All oil services completed at or before suggested intervals.
- Austintown, OH, USA
Yes I was driving on the expressway I saw smoke coming from my vents. I made it to the nearest neighborhood by my home stopped for it to cool down for 10 minutes I start my car back up & it was perfectly fine by time I made it to a stop sign it caught on fire while I was in the car. The fire department told me it was due to an electric/engine problem & nothing was my fault. I don't have insurance to cover it. The next morning I found out on the internet that all Hyundai's and Kia have a re call on cars due to engine fire risk. I was really devastated when I found out that my car has been on re call not once or twice but three times. By law, iam authorize to get a car or a check of how much the car is worth. I talked to Hyundai motor America headquarters Mrs. Gretchen told me that they notify me at the address that the car was registered in & not my current address and also she stated it's my fault. Which I don't understand how when nobody called text or email me personally just to see if I made it to my re call appointment in January. Not only I had another one in March I didn't know about as well then they have another re call I just found out about in June Hyundai better and has to do something now I could of lost my life & I lost everything I had my phone fedex equipment important paperwork etc. Fyi insurance has nothing to do with a re call car. By law I suppose to get something for that
- Hornlake, MS, USA
I had to replace the battery within a month of getting the car, then again 6 months later. The radio and back up camera went out after a year of having it. The headlights kept going out, and eventually the wiring started burning. Battery went out again along with the alternator now. Mid drive the lights would cut off, speed thermometer would be off by 15, and almost impossible to turn the wheel.
- Aberdeen, MS, USA
Reciban cordiales saludos, el 11/01/2020 dicho vehiculo ES usado como lyft venia de pasajero Y tuvimos un accidente. Las bolsa de aire jamas SE abrieron, echo que agrabo mi condicin. Ya que impacte mi cabeza fuertemente contra el marco de puerta del vehiculo ocasionando mi lesion cerebral. No SE, si este vehiculo forme parte del problema con el sistema takata. Lo que si estoy seguro ES que en el historial de este vehiculo estan reseado 3 accidentes en los cuales SE puede presenciar que el sistema airbag nunca a funcionado ademas de la negligencia por parte del dueo (chofer) ya que estos 2 accidentes han sido en manos de el Y el mismo no ah mandado a inspeccionar el dispositivo de airbag. Ademas de tener unos llamados por garantia incumplidos. El accidente fue ennla 82ne 2av miami fl.
- Miami, FL, USA
In June of 2020 I got an emergency warning on my vehicle's dash that there was a problem with the hybrid system and should stop my car immediately and take it to the dealership. The vehicle slowed to 20 M.P.H. then came to a stop, I took the car to the dealer where it was kept for 10 days, I was told they could not duplicate the problem and I picked up the vehicle. Half a block from the dealer it happened again, I returned the vehicle to the dealer they said it was a spark plug which was replaced. I expressed my concern with the car coming to a stop in the middle of traffic. On March 3, 2021, the same thing happened, a warning on my dash, the vehicle slowed and came to a complete stop. I again took it to the dealer and was told that the electronic system was having issues with the water pump and new pump would be ordered. I again expressed concern as now I do not feel the vehicle is safe to drive. I live in southern California and take the freeways on a regular basis. Having the car come to a stop in the middle of a busy freeway is extremely dangerous to me and other drivers.
- Carlsbad, CA, USA
This is the 2nd time the 'check bsd system' alarmed. First time was almost a year ago, and the dealer change some sensors (charge me for it). Now on 02/06/2021 when I started my car in the morning and the message error appears again. Still waiting for the dealer to grant me an appointment.
- Caguas, PR, USA
I got the oil changed on my 2016 Sonata. The mechanic that changed my oil told me the engine was low on oil when he changed the oil. A week later I checked the oil to make sure the oil level was good still. I had to add three quarts of oil to the vehicle. The next week my wife complained about a weird smell coming from the car. I checked the oil again and the engine oil was low again. I added three quarts of oil once again. The Sonata is driven in the city with alot of stop and go traffic. Not one time did the check engine light come on to warn us of low oil. Additionally, we never observed any oil spots in the driveway from leaking oil. Now we continue to smell the weird odor and I have to add oil to the car every week. No visual oil leak is seen and the driveway does not show signs of a leak.
- Seminole, FL, USA
- Phoenix, AZ, USA