10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,207 miles

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« Read the previous 20 complaints

problem #25

Jul 282022

Sonata

  • miles
My steering wheel is locked it-??s hard to turn left or right. I go to school in a different city so I drive back and forth from school to home. While I was turning into the parking lot to park my steering wheel just locked while I was trying to park i almost hit someone-??s car in the process. I had to turn the steering wheel with both hands tightly to one side for the steering wheel to move. I was so scared

- Avon Park, FL, USA

problem #24

Apr 292022

Sonata

  • miles
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I-??m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there-??s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I-??ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it-??s working fine. This is not true because I-??ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.

- Los Angeles, CA, USA

problem #23

Jun 012022

Sonata

  • miles
After travelling on the highway for approximately 1 hour the HEV light along with several other lights came on and the engine powered down. The instructions were to turn off the engine immediately. Luckily I was in the right lane and was able to get to the shoulder of the highway and turn off the engine. Tried several times to restart, but same message came up to turn off engine. Had it towed to closest Hyundai dealer for service. They couldn't look at it immediately, but according to them it started the next day and they drove it around (local driving) for 10 miles with no issues. I took the car back and after driving it again on the highway for 1 hour the same problem occurred and I had to have towed to my local Hyundai dealer. It has been in their shop for over 3 weeks and I still have no answers as to what may have caused the problem.

- Lexington, NC, USA

problem #22

Mar 132019

Sonata

  • miles
The vehicle is available upon requested inspection. Since I bought the car in 2019 it has made a rattling sound like the engine is knocking. Not a severe knocking, however, it does make a clicking/rattling sound in idle, occurs more rapidly while accelerating, then sounds like a muffled diesel while the engine-??s torque is dropping when shifted into neutral coasting on the road. Oil has been changed in its due time. Between 3k - 7k as scheduled. Independent service provider didn-??t think it was normal and recommend I check for recalls. I asked Hyundai dealership representative and said it-??s a normal sound. Other vehicles I-??ve driven don-??t sound like this. Even an older -??96 Buick sounded smoother running. Nothing has failed, caused an injury or accident. Engine light has recently come on. Temperature is hotter, according to the gage, than we-??re it has typically sat for the past couple years. The potential risks increased, not knowing what can happen, when the temp rose and engine light comes........... This, aside from previously stated concern, alarm activates (mostly during the rainy cloudy weather) when manually unlocking the car. Having to relook and unlock to silence alarm.

- Branson, MO, USA

problem #21

Nov 242021

Sonata

  • miles
When I was driving, the car began to slow down I was not able to accelarete and the car turned off. I pushed the start button to turn on the car and I saw smoke came from the hood. According to my mechanic it was the starter. We put a new starter, the car didnt star and the smoke was coming from the hood again. I decided to send the car to Hyundai dealer. After two weeks they still didn't call me to know what is wrong with the car. I am still waiting for.

- Westampton, NJ, USA

problem #20

Apr 182018

Sonata

  • 3,000 miles
Back brake light bulb has been changed 10 times they go out repeatedly from side to side

- Baltimore, MD, USA

problem #19

Sep 042020

Sonata

  • 55,080 miles
While going down the highway, the vehicle's check engine, ABS, TPMS, traction control, air bag, electronic steering & emergency brake lights all came on simultaneously. & at that same time the speedometer & tachometer both dropped to 0, the digital display of the engine temp guage, gear setting & other onboard displays went down while the car was in motion on the highway. I was able to safely pull over to the shoulder but once the car was placed in park the shifter locked & I was no longer able to change gear settings.

- Newark, NJ, USA

problem #18

Aug 202020

Sonata

  • 49,560 miles
I own a 2017 Hyundai Sonata and this week the trunk release would not operate. In checking the release mechanism I discovered a plastic part in the trunk release mechanism had broken. The reason for this complaint is that broken part does not allow the trunk to open manually from the inside of the trunk. If a child of adult person was accidentally or purposely put in the trunk they would not be able to escape. Attached are a couple photos showing the trunk release mechanism with the yellow manual safety release and a photo showing the broken plastic part. This is a safety issue and consumers should not be force to pay to have this part replaced by teh manufacturer.

- Bonita Springs, FL, USA

problem #17

Jun 262020

Sonata 4-cyl

  • 43,000 miles
Car gives warning message to "immediately shut off the car to prevent damage ".... this has happened numerous times and Hyundai doesn't seem to have a fix, and doesn't think its a safety issue. This is a safety issue particularly when you are in heavy traffic with no place to move over to shut off the car.

- Salem, OR, USA

problem #16

Mar 102020

Sonata

  • 84,000 miles
After a tire change the hazard light and tire light came on. I was advised to take it to the shop and see if the sensor needs to be reset. I took it in a shop and the tire light went away but the hazard light remained. After about a week with the hazard light on, I was driving in the morning around 7:30am the car started to brake itself while driving about 30mph on an austin town street. I pulled over due to risk of getting rear ended. I was able to drive about 10 feet before it did it again and I parked. The "check hybrid engine" light then came on. I sat for about 20 min and tried to turn it on and the "check hybrid battery light came on again and this time the car wouldnt turn on. I called a tow truck and had them tow it to happy hybrid in austin tx and was advised it may be my hybrid battery generator as my hybrid battery was at 5%. they could not fix it but it should be covered under warranty and I had to have it towed to the Hyundai dealership in South austin tx on South ih-35. It has been there now for 2 weeks and I am without a vehicle. The dealership stated this may be related to 2 recalls I have on my vehicle but they are not sure. I purchased this car February 2018 and it is now March 2020. Only 2 years.

- Austin, TX, USA

problem #15

Jul 172019

Sonata

  • 58,000 miles
I bought the car used from a scam dealership. I had no idea that there was an engine recall in January until it turned off and on just one week after leaving the lot. I brought it back to them, obviously, they said it wasn't their problem. I then took it to college park Hyundai to have them update the knock sensor and diagnose the issue. After an extended road test, it was decided that my problem was an isolated incident. Yet I took it to other dealerships, and pretty much everyone says the same. My dash cam has recorded the moments when the car stutters and fails to accelerate before turning back on a couple seconds later. It has happened on curves and I have nearly drove off the highway due to this. It only happens when the car is reaching about 60mph. I live in md but work in va. I'm paying high interest for a crappy lemon car. I even contacted corporate Hyundai, and they just laughed and called me stupid for buying a used car...

- Silver Spring, MD, USA

problem #14

Aug 182019

Sonata

  • miles
The trunk latch would not open. It would not respond with key fob, interior button, button under the handle or with the key. Forced it open once and then had to force it closed. Stayed closed until repair could be made. Hyundai would not cover cost or repair. There was no damage, short or anything else that would explain why this part failed except for cheaply made plastic part that wore out.

- Irmo, SC, USA

problem #13

Sep 012019

Sonata

  • 25,000 miles
Over the past month my car has been in the shop four times due to it malfunctioning while I am driving it - and that is not including when I took it in at the end of August because the trunk merchanism broke and it wouldn't close. The first time happened over labor day weekend when I was on a roadtrip, out of nowhere the car would not accelerate and, like others on the nhsa website have stated, it was very jumpy and wouldn't go past 45 mph. I took it to the dealer where they replaced a safety recall in the wiring system and it worked fine for a few days before it had the same problem again. When I took it to the dealer the second time they told me the engine needed to be replaced because the engine was essentially broken and there were little metal pieces inside. It took a week to replace and then everything was fine for a few days until yesterday. Yesterday the battery light turned on and the repair shop let me know the battery was in good health but low on charge so they charged it and it seemed to be working fine. Then this morning while on the highway all of the emergency service lights (check engine, check brakes, etc.) came on at the same time and the steering wheel locked up and it was undrivable. I by some miracle managed to pull the car over where I had to get the car towed to the dealer where I am awaiting to hear what is wrong. Do not purchase this car. After reading up on it apparently there seems to be issues with the engine and electrical system, that is extremely dangerous. I was lucky enough to not hit anyone but I could have been seriously injured all four times the car malfunctioned. All of these issues have been confirmed by the dealer to have been due to manufactural defects - something that is out of my control and shouldn't happen for a car that is under 26K miles.

- Downey, CA, USA

problem #12

Jun 272019

Sonata

  • 14,000 miles
I bought my car November 28, 2017. On June 27, 2019, the interior lights and the license plate light were inoperative. I've brought the car into the dealership I bought the car from three times, but they were unable to fix the problem. Now, my car has been in a different dealership for the past approximately two weeks, and it still hasn't been fixed. If I drive a vehicle without a functioning license plate light, I'm subject to a $30 fine. I've begun to assemble documentation for a lemon law complaint. I'm including the repair invoice for the first time I brought my car into the original dealership and the last time I brought the car into the original dealership. So please disregard the attachment information at the bottom of the forms.

- Brandon, FL, USA

problem #11

Jul 252019

Sonata

  • 24,598 miles
Trunk will not open, with dash button, trunk button, or key. Stationay with $173 perishible groceries inside, will be oderious by the time it gets to a shop. Parked in garage.

- Peck, KS, USA

problem #10

Apr 182019

Sonata

  • miles
After receiving recall mail, yesterday I left my vehicle at service. They gave me back my car and told me they have fixed it. After driving less than a mile the engine stoped and a yellow light turned on. Again left my vehicle at the same service, today I called them and told me that they will probably fixing it after receiving the part next week. If it won't get fixed they are planning to change the engine. Is this a normal process! and what happens to the value of the car if the engine changes?

- Santa Monica, CA, USA

problem #9

Mar 202019

Sonata

  • 20,000 miles
Wirring handss, engine red lights on and can't go over 55 miles, start to shake

- Reston, VA, USA

problem #8

Dec 202018

Sonata 4-cyl

  • 8,000 miles
My car is a death trap, I have already been in one accident and too scared to drive it, it just sits in my driveway. When you make a left turn at say a red light the car go's about 5 feet and then stops for 3 seconds, people behind honk at you and then the car rockets forward, I have already been hit once and the other driver took off, so I was left with the bill. The dealership says they can't fix it, even though it has a powertrain warranty. Please tell me what I can do. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Lawrenceville, GA, USA

problem #7

Dec 102018

Sonata

  • 46,998 miles
I noticed immediately that the car seemed to drag during takeoff. On Monday upon crossing the bridge down lurlene B wallace blvd the car engine shut down in the middle of traffic.

- Tuscaloosa, AL, USA

problem #6

Jun 032018

Sonata

  • 5,000 miles
This is the plugin hybrid model. The lithium ion battery cannot be charged sometimes due to overheating condition. If this is not fixed, it might cause a fire or explosion. Sometimes, it will not let you charge. It will not even let you turn off the charge schedule to charge. Sometimes, it stops charging due to thermal problem. Hyundai is not taking responsibility to fix this. Attached photo documented that it did not allow me to switch off the charge scheduler to start charging. I hope Hyundai will address this problem before the car burns up or explodes.

- Simi Valley, CA, USA

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