10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,207 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2017 Hyundai Sonata. While parking the vehicle and shifting into reverse, the rear camera failed to display an image on the monitor. Also, the lights around the monitor and the gear shifter failed to illuminate. The contact stated that he was able to shift the vehicle into park. Upon attempting to shift back into reverse, the gear shifter failed to move. The vehicle was then turned off and restarted and operated correctly after a few minutes. The contact also mentioned that a rattling noise was heard in the front of the vehicle for 15 minutes after starting the vehicle and driving. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 800.
- Anaheim, CA, USA
The contact owns a 2017 Hyundai Sonata. While the vehicle was turned off and parked inside the garage, the blue link system turned the vehicle on without warning. The vehicle was turned off. The dealer (murdock Hyundai murray, (801) 262-6401) was called, but made no mention of sending a technician from the manufacturer or if a provider of the blue link system would investigate the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and did not provide diagnostic testing. The VIN and failure mileage were not available.
- Lehi, UT, USA
On Saturday 9/16/17 I was at a stop light sitting still when my car stalled and went dead. I looked at the dashboard and saw the engine light was on. The brake was frozen and before I could restart the car it rolled into the vehicle in front of me. There no damage to her Jeep. However my car hit the spare tire and rack on the back of her trunk, causing damage to the hood of my car, the grill and lower bumper. We did not exchange information, as she did not have damage to her car, so she left the scene. I drove the car home (2 miles from my house) and called the dealership. They told me to bring the car in. I brought it in the same day. Raymond, the service agent came outside to survey the damage and I told him what happened. He went to talk to the service manager and later came out and said they will take the car and put it on the machine to get a diagnostic reading to see why the car stalled. They gave me a loaner car and I left. On Monday, 9/19/17, I returned to the dealership after I got off work and was told by raymond that they could not find anything wrong thus far. He said he wanted to keep the car another day or two to take it for a drive and try to see if it would stall again. I agreed and asked raymond to also check the fuel injectors, fuel pump, fuel regulator, as my friend who is a car mechanic suggested to me that this can cause a car to stall also. He said okay. On today, Wednesday 9/21/17, raymond called me and said they took the car out for a drive and it did not stall, nor could they get a reading that anything was wrong when they put it on the machine. He said he could not understand why the car would stall. I asked for a diagnostic report and he said he could only give me a copy of the service ticket. I am afraid that this car could stall again and what if it happens while driving -- it could be much worst damage and bodily harm. Please help!
- Las Vegas, NV, USA
The contact leases a 2017 Hyundai Sonata. The contact stated that the automatic emergency system that engaged the warning alert system when a vehicle was being followed closely failed. In addition, the instrument panel also failed. The vehicle was taken to the dealer for inspection. The dealer test drove the vehicle and was unable to duplicate the failure. The manufacturer technical support was contacted the technical team advised the dealer that if all other electrical function was operating, the emergency alert system should also be operating as normal. The failure mileage was 800.
- Liverpool, NY, USA
- Venice, FL, USA