10.0
really awful- Crashes / Fires:
- 2 / 15
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,698 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
"takata recall" -the transmission does not engage at the proper times. Headrests make your head bend so far foward your chin is almost touching your chest.
- Duluth, MN, USA
This car needs to be recalled and the transmitting replaced. It is dangerous. First it was the shudder and erratic hesitation starting out in 1st gear. Like you have a choice what gear you start in. So it's crazy frustrating. Now it has advanced to not engaging 1st gear from time to time. Twice while in the middle of a busy intersection. Then once engaged, the car burned rubber through a left turn to exit the intersection. I'm lucky to have not had an accident or ran anyone over int he process. Every time I bring it to the dealer, they talk to me like it is the design of the duel clutch and nothing I can do since it was designed that way... what?!! I'm taking a more active approach now to keep myself or someone in my family from dying as a result of this problem that Hyundai is clearly refusing to admit to. There is many accounts posted on the internet exactly the same as mine. The service manager said the don't read internet propaganda.. I just can't believe this company exists in America. And fyi - the car I had 10 years prior was the 2006 Hyundai Tucson. They rebuild the 2016 and this is what I get for my loyalty.
- Gainesville, FL, USA
05/06/2016 @ 1600 cond-rainy. While at a stop light I pressed the accelerator and the SUV did not move. The engine revved but the SUV did not go forward. It slowly engaged and lurched forward after approx 3-5 seconds. 5/19/2016 @ 1800 cond-rain /not driven in approx 4 days. Less than a mile from start and had been driving for approx 3-5 mins-while waiting at a stop light I attempted to accelerate when the light changed and the veh did not move. I pressed the accelerator to the floorboard and the engine revved for approximately 5-7 seconds before the veh lurched/jumped forward and slowly moved. I again immediately went to Hyundai. I was given a loaner vehicle - 2016 Tucson. 5/21/2016 @ 1350 same non-movement while accelerating from a stop occurred w/the loaner vehicle. It had not been driven in 2 days cond-rainy. This occurred approx 3 mins after start and w/in a mile. Hyundai Corp are not taking responsibility for the issues with this veh. 3 similar issues from customers were reported to this dealership. I do not feel safe driving this veh or allowing any member of my family to drive this veh. It is an accident in waiting either from being hit from behind by another veh or from striking another B/C of the lurching. I had to put my hazards on and hope that I did not get hit from behind. I am not satisfied and want a refund for both of the veh's I purchased due to this huge safety issue. At random times, usually from a stop, but sometimes when pulling into traffic, the veh does not move. I consider this to be a very hazardous defect. Hyundai is unable to replicate the error, so eng. Advises to release the veh back to me, they are unaware of any similar problems. I will never drive another Hyundai veh again B/C it is unsafe and the lack of responsibility to rectify their manufacturing problem. It is not a driver's operational error.
- Dothan, AL, USA
Reported hesitation when trying to accelerate from a stop, in traffic, or when exiting a turn. Service tech acknowledged as did the sales team that they experienced the issue in the vehicle but since there are no recalls that apply to the vehicle there is nothing they can do until corporate decides to address the issue. Have had several times when the vehicle would not accelerate when trying to merge with traffic and hesitates or lunges when coming to a stop some times. Continues to happen when driving since first purchased on 5/21/2016.
- Fountain, CO, USA
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at unknown speeds, the vehicle stalled without any warning. The contact mentioned that the failure recurred intermittently. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 2,000.
- Commerce Township, MI, USA
Takata recall; while in traffic I lost all throttle response and car would not accelerate but only dropped to low RPM and coasted. No warning lights. After coasting car began to respond to accelerator. This has happened before but dealer told me it was turbo delay on 1.6T engine and found no problem. This is not turbo delay and car is now setting at the dealer as this last time made it to the lot on late Saturday. Not safe to drive home. Will wait and see what they find but probably will not repeat or get fixed. I now see other web sites give same type of problem. Only has 6400 miles on it since 8/19/2015
- Albuquerque, NM, USA
The car does not accelerate at a light or traffic. The car is on and revs and the dials move but does not drive. This has happened 3 times and the dealer cannot find anything wrong because the computer doesn't show an issue. I am scared to drive the car.
- Farmingdale, NY, USA
Purchased vehicle 12/13/2015. Today (4/24/16) driving vehicle in normal to light traffic, four times vehicle lost power. I stepped all the way on the accelerator and the car would not go. Very dangerous as there were cars behind me. I had driven approximately 8 miles when this started. Current mileage 4452. If this happens when on freeway/highway I would be afraid of getting hit in the rear.
- Redondo Beach, CA, USA
For "all" cars, when the heater is turned "on", the whole car fumes inside the vehicle where you must either pull the car and stop or open the windows. The same thing happens when the car drives from zero to 50 mpg, the car also gets heavy fumes. Lastly, the tachometer when startes driving in 1st, 2nd & 3rd gears, the "RPM" show 5000 to 6500 RPM B-4 gets to the next gear; this was especially for automatic cars!
- Bronx, NY, USA
- Longboat Key, FL, USA