10.0

really awful
Crashes / Fires:
2 / 14
Injuries / Deaths:
1 / 0
Average Mileage:
23,782 miles

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« Read the previous 20 complaints

problem #234

Dec 272022

Tucson

  • miles
Engine failure while going 70mph on the highway - huge safety issue! Spark plugs totally covered in oil and the engine has major known oil consumption issues. Also 3 of our 4 door actuators broke - huge safety issues as we have kids in our back seats in car seats. This form doesn't have enough room for the letter I have composed about the specifics of the situations. Hyundai has known issues with their engines and some are under recall. We were told ours is not under recall and they will not fix it or help at all to fix it even though many of their engines have/had the same issues as ours and those engines are under recall.

- Round Rock, TX, USA

problem #233

Aug 022022

Tucson

  • 72,856 miles
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle entered drive-safe mode with the check engine warning light illuminated. Due to the failure, the vehicle was towed to a local dealer where it was discovered that the engine was extremely low on oil. The contact was informed that the knock sensor and spark plugs needed to be replaced. Upon retrieving the vehicle, the contact noticed that the engine was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic for an oil change and the mechanic informed him that the oil consumption issue was related to an unstated TSB. The mechanic referred the contact to the manufacturer to report the failure. The manufacturer was notified of the failure and a case was filed. The manufacturer then referred him to another dealer for an oil consumption test. Once at the dealer, the vehicle did not pass the oil consumption test. The contact was also informed that the pistons were failing; however, the engine could not be replaced under warranty until the engine completely failed. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 72,856.

- Fairfax, VA, USA

problem #232

Jan 012023

Tucson

  • miles
While driving on an interstate the engine lost power and I pulled over to the shoulder. Popped the hood and the engine cover was blown back and the engine was on fire! Had 3 passengers, dog, and luggage in the car. Was able to get most out before the fire spread. Left family stranded hours from home on side of interstate. Unsure of exact cause of the engine fire. Fire spread to entire car before fire department came to put it out.

- Chillicothe, OH, USA

problem #231

Jan 022023

Tucson

  • miles
I was driving my vehicle on Highway 45 North in Spring Tx and my engine caught on fire while driving, my Tucson was on fire and started smoking i had to pull over and getvhelpp

- Huntsville, TX, USA

problem #230

Dec 282022

Tucson

  • miles
Engine knocking and loosing power under acceleration.

- Kissimmee, FL, USA

problem #229

Nov 012021

Tucson

  • miles
Inability to move the vehicle while in traffic, other 2016 Hyundai Tucsons have a recall for this problem. However, mine does not under my VIN, and the same exact thing is happening as described in 2016 Hyundai Tucson powertrain recall. (16V628000). My car doesn-??t want to go when I stop at stoplights right away, leading to a risk of an accident. No warning signs prior to problem. Noticed a few weeks after purchasing my car in October of 2021.others in car have noticed as long with maintenance people have driven it.

- Republic , MO, USA

problem #228

Nov 252022

Tucson

  • miles
While driving on the highway, traveling about 70mph, check engine light comes on and car looses power. No previous warning signals, smells, smoke, exhaust, drive behavior. Dealership said the piston ring on cylinder 2 is almost completely broken and the repair is a full engine replacement. Dealership has quoted me $18,000 for the repair, which is what I paid when I bought it used in 2019. At this point, I'm dealing with catastrophic engine failure and Hyundai won't do anything about their faulty product and is seeking to take full advantage. Insurance won't cover it and the car is out of warranty. I have never owned a worse car than this Hyundai. It's the final straw in a list of issues I've had with the car since I purchased it.

- Nashville, TN, USA

problem #227

Apr 182019

Tucson 4-cyl

  • miles
Similar to the recall for Hyundai's newest vehicles with its dual clutch system, and to its recall for the 2016 Tucson my vehicle will be unresponsive when we accelerate, delayed or no acceleration, jerking, shuddering, shaking, and stalling. Not sure if this issue was covered under [XXX] et al, v. Hyundai Motor America. We had been complaining of the way my 2016 Hyundai Tucson ([XXX]) was driving since Apr 2019 (32,299 miles), and again Mar 2021 (44,857 miles), and on both instances we were told that was normal operation because of the car's dual clutch system. Now that the car has passed the warranty period (5 year/60,000 miles), Hyundai is telling us we have to replace the dual clutch, and that they're not covering it because the vehicle is now outside of the warranty period. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- West Palm Beach, FL, USA

problem #226

Dec 082022

Tucson

  • miles
My car was doing a shocking change of speed all of a sudden, for example I would be driving and accelerating, but the car would not speed above 40mph, and while I was still pressing on the accelerator, it would do like a shocking movement and accelerate all of sudden. Yesterday, December 8th, 2022, I was driving on the highway on the 3rd lane and while driving the call did a shocking jump and all of a sudden the speed went down to 20mph, I panic of course because all the cars where going fast, it was a nightmare for me to change lanes because I couldnt manipulate the speed of my car.

- Ossining, NY, USA

problem #225

Oct 212022

Tucson

  • miles
The check engine light came on, on my dashboard, so I took my car to Honest-1 Auto Care (certified mechanic), on Oct 18 (I could get in faster with Honest-1.) The manager printed off a Hyundai Technical Service Bulletin, dated April 2022, entitled Engine Warranty Extension (TXXM). He explained that I needed a new engine, and that I had to take it to the Dealership. I drove directly to the Hyundai dealership. They were very busy that day, but the manager told me I could bring my car in for evaluation the following Saturday morning. I drove carefully, because my car didn't have a lot of acceleration. As I was driving to work, early on Oct 21, in the cold and in the dark, my car slowed down dramatically and completely stopped. I was able to restart it and coast into a nearby parking lot. Then my car was towed to the dealership, where it remains still, awaiting a new engine. I was lucky there wasn't much traffic the morning my car died. I still get upset, when I think of what might have happened, if my car had died on the interstate or in the middle of a dangerous intersection. At no time, did the dealership say this warning light/situation was potentially dangerous, even though I showed the manager the Hyundai Technical Service Bulletin.

- Tampa, FL, USA

problem #224

Nov 092022

Tucson

  • miles
There have been several incidents where my Hyundai Tucson could have caused a major accident with another vehicle. The first time, I was driving down a hill and I barely could control the car. It began to jerk and I had to gradually steer it into another lane out of traffic. Another time, the oil just began to spout out from under the car while I was driving. It's still difficult keeping oil in the car, but the mechanic says there's no leak. Lastly. my engine light has been blinking off and on, and the mechanic changed the spark plugs and a number 2 coil, but I am still having engine problems. I was given the engine code P1326 from their diagnosis. Since purchasing the car with only about 43000 miles, I have had to replace the transmission, catalytic converter. get a tune up, spark plugs and a coil, and get the drivers side window fixed. All of this has come to over $5000, and now I'm told the engine needs to be replaced. Something about the camshaft.

- Columbia, SC, USA

problem #223

Apr 252020

Tucson 4-cyl

  • 90,000 miles
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at 30 MPH, the vehicle began to stall and he saw smoke coming out from underneath the hood of the vehicle. Several unknown warning lights were illuminated. The contact veered to the side of the road and quickly exited the vehicle. The contact waited several minutes. The contact stated that upon opening the hood of the vehicle, he saw flames. The contact was able to extinguish the fire by shutting the hood closed. The contact stated that in the process of exiting the vehicle, he bumped his knee and twisted his ankle and received care from his caregiver. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The engine was replaced under an unknown recall. However, the contact stated that after the repair, the vehicle was experiencing rough starts and the engine was misfiring while driving. The vehicle was taken to a second dealer, Ron Tonkin Hyundai (675 NE Burnside Rd, Gresham, OR 97030), where it was diagnosed that the cylinder was misfiring. The dealer replaced the fuel injector, the spark plugs, and the cylinder head, and completed an oil change. However, the engine was knocking upon starting the vehicle. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that he would need to pay an Engine Control Unit (ECU) repair fee. The failure mileage was approximately 90,000.

- Vancouver, WA, USA

problem #222

Jun 052022

Tucson

  • miles
Car suddenly lost significant acceleration power in normal conditions. According to Hyundai dealer inspection, the rod bearing failed and pressure in the engine was lost. Safety risk was causing an accident because of loss of power. No accident occurred due to being so close to the right shoulder. This would have been far more dangerous if this was on a 6-7 lane highway causing major accidents due to being an obstacle to normal traffic flow. No warning lights or lamps were displayed before incident.

- Magna, UT, USA

problem #221

Aug 202020

Tucson

  • miles
i have taken my car in to dealership a few times over the last couple years, Complaining about excessive oil burning and loss of power.The last time, The dealership told me the catalyc converter was clogged.I had it repaired but asked Dealership, If engine doesnt get repaired itll happen again.they told me its fine and engine was fine.Well, It isn't fine and went and spoke to a few auto repair shops and they told me if car is under warranty, Car needs to go back to dealershipto have engine looked at and repaired..I feel I'm definitely getting the run-around.I can not keep replacing a catalyc converter every year and the problem not being fixed.the situation of losing power while driving is putting myself and family at risk.this is very concerning and life threatening.Im still well within my warranty and feel unsafe and ripped off.

- Alameda, CA, USA

problem #220

Sep 262022

Tucson

  • miles
Car is burning engine oil at the rate of one quart a week after normal city driving. Usual and frquent oil changes and almost dry when going in for every 3000 miles oil change. Took to a private (non-Hyndai) mechanic shop Christian brothers in Colorado and told that perhaps that my car had some engine damage or problems due to burn of engine oil and not leaking. Next car began to have engine check light go on and off with never staying on for more than one day. Called Hyundai dealership and told that light had to be on solid and complete for inspection. This week car starting misfiring and dragging when acclerating. Black smoke coming out of exhaust and check engine light illuminated and stayed on. Could not get into delaership until November of 2022 and currently September of 2022. Once again took car to Christian Brothers for diagnostics and told car was full of carbon and misfiring and told unsafe to drive and would not work on car as they believed that engine was damaged/defective and needed to be replaced. Made appointment with PLanet Hyundai in Golden, Colorado where I purchased the car brand new. October 20th is my appointment and car will need to be towed. Undriveable and needing car to work to see my autistic clients in their homes. Final event with engine and misfiring happened at 104,000 just past the warranty time even though no one would look at the car despite my former complaints and concerns prior to the warranty expiration.

- Westminster, Co 80021, CO, USA

problem #219

May 122021

Tucson

  • miles
last June at about 82k miles my car started making a knocking noise while in town. Decided to drive the short distance home and right as I pulled in the driveway the engine light flashed briefly but didn't stay on. First thing I did was check the oil and there was no oil in the engine at all. Called all around to dealers and since this was in the middle of the pandemic it was a nightmare and I had to wait like 4 weeks and get the car towed twice to a shop that had the shortest wait. The car had regular oil changes and wasn't overdue for an oil change. There was no oil spots that would suggest it had been leaking and zero smoke to show it was burning off the engine at any time, there also was no check oil light that came on at any time to warn that the oil was low. I wasn't able to be provided a loaner until they could diagnose the vehicle and confirm it wasn't my negligence. Turns out this is a regular issue with this model/engine. I can't imagine what it would have been like had I been driving 70mph down the freeway. Now the engine is at 101k miles and it came with only a 10k 12 month warranty and it is now going through a quart of oil every 1k miles it seems. Have an appointment AGAIN to have it looked at in but not until the first of November. So now I have to check my oil all the time to make sure it doesn't run dry again...

- Covington , WA, USA

problem #218

Jul 222022

Tucson

  • miles
My 2016 Hyundai Tuscon 1.6 liter Turbo threw a rod when I was driving home. All service lights turned on and we pulled over immediately just in time for the car to shut off completely. We had to push the car into a parking spot and saw that all of the oil had fallen out of the bottom. I have approximately 113k miles on the car. I have been religious with my service and maintenance. It was late at night and we were on a 2 lane levy road. Thank goodness the second the lights came on we were in front of 1 of the 2 spots in a 9 mile stretch to pull off. This was extremely scary and dangerous. We had the car towed to the nearest shop where they inspected it and let me know that they have seen several other Hyundai's come through with the same issue and they directed me to take it to the closest Hyundai Dealership so they could take care of it. It has been at Dublin Hyundai where they looked it over and neglected to cover the issue. It is still there now. Dublin Hyundai confirmed that I do need a new motor. They said that they will not cover it due to "Extreme Neglect" due to the Car Fax report. I am currently seeking out the rest of my maintenance records that were not reported. There are a total of 10 oil changes over the course of the past 5 years not reported but that have most definitely been done. There were no symptoms of this problem prior to the failure. This is my third Hyundai in a row and I have never had any issues prior. I have always been a happy Hyundai owner until now. I am beyond disappointed with the way that this case has been handled and would greatly appreciate assistance in learning my next steps to a resolution of repair or replacement.

- Brentwood, CA, USA

problem #217

May 082022

Tucson

  • miles
The Vehicle is a 2016 Hyundai Limited 1.6 Turbo. Back around the first part of May, we were driving down the interstate when the vehicle lost power, the check engine light came on, and the engine began to vibrate. The engine is also burning oil. There were no warning signs prior to the incident and the lights did not come on until the incident occurred. We took it to a dealership and they did a compression test. I was told, I would need a new engine. There has since been a recall on Hyundai engines, having the same issues mine has, but they did not include my vehicle in the recall. The 1.6 Turbo engine that my vehicle has, seems to be the same engine as the Hyundai Veloster which has been recalled. They also included the 2017 Hyundai Tucson in this recall. The vehicle in its current state is not safe to drive as it loses power while you are driving. This vehicle is available for inspection upon request.

- Alabaster, AL, USA

problem #216

Aug 072022

Tucson

  • miles
My engine started stalling on me and has loss of power then out of nowhere I started getting a knocking noise which was followed by a check engine light. I had a oil light flashing before this occurred but oil level was good. Changed oil and filter and noise persisted along with stalling making it hard to drive anywhere safely. I haven't had it taken anywhere because I see this is a known issue on hyundai vehicles and newer models have recalls out on them. My vehicle only has 38,000 miles and shouldn't be having engine issues already.

- Fostoria, OH, USA

problem #215

Aug 022022

Tucson

  • miles
Vacuum pump was recalled back in 2019 - T3C: TL Tucson Vacuum Pump (19-01-010H). My car was -??repaired-?? to fix the seal/cap. However, today the vacuum pump needs to be replaced. The engine light, brake assist and traction control lights all came on and stayed on. After talking with Hyundai it appears as though back when the recall occurred, the minimum was repaired and proper replacement of the part was not taken. Hyundai says they are no longer required to remedy the problem because they already addressed the recall back in 2019. Is there any action enforceable to take toward Hyundai to honor a complete repair of the recall rather than just slap a band-aid on it?

- Merrimack, NH, USA

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