10.0
really awful- Crashes / Fires:
- 2 / 15
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,887 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
2022 my wife's 2016 engine began making a noise. This was a known safety problem with the engines but a recall was never issued. Instead there was a lawsuit against Hyundai in 2020 and 2021 in which consumers were compensated for their cost, or received a new engine.However, her engine went out in 2022. She did not get that benefit. Hyundai paid for a portion and she had to pay a portion for a new engine. This should have been a recall! Now currently 2022 & 2023, Hyundai's alarm is defective which is causing theft, and car jackings. This too is a known safety issue and nothing is being done unless she pays $550 for a security feature to be added to the vehicle. This is a problem! Hyundai should pay for this! She read that the Kia and Hyundai vehicles at issue don-??t come with an anti-theft device called an immobilizer, which uses a chip to authenticate a key against the car-??s electronic control unit. An immobilizer, which can be found in most modern cars, prevents the vehicle from being started if the key is not detected. It-??s also been reported that some of the windows in the affected vehicles may not be connected to the cars-?? security system, meaning they can be broken without the alarm being triggered, per the case. It stated, these vulnerabilities have caused thieves to view Kia and Hyundai vehicles as -??easy targets, -?? especially after a viral social media trend highlighted. Now State Farm announced they are not accepting new Hyundai customers. More than likely my insurance is going to increase and the value will decrease.I need this governing body to govern and have Hyundai right their wrong. Issue a recall and do what is best for the consumers and not the company! She has been in contact with Hyundai National Consumer Department and it appears that her communication efforts aren't successful. She purchased her first Hyundai Excel in 88.Our immediate family have since purchased four Hyundai's. DO THE RIGHT THING! ISSUE A RECALL. FROM A CONCERNED HUSBAND!
- Matteson, IL, USA
Engine started Knocking, check engine light came on and car went in to -??limp mode-??. Car needs new engine.
- Gurnee, IL, USA
My used 2016 Hyundai Tucson Eco, 1.6 Turbo, currently with 118,000 miles has been consuming 1 quart of oil every 500 miles. Unfortunately, my 5 year warranty by mileage has passed. Since the vehicle warning system doesn't have a low oil light; if you don't stay vigilant checking the oil level dipstick, the engine could fail and seize up during usage without warning, not ideal while driving the vehicle on the highway, which this vehicle does frequently. The vehicle was inspected by a Hyundai dealership service department and Hyundai indicated we do not qualify for engine replacement because the mileage is too high. Nothing in written was provided, just verbal notification. About $1,000 was spent on "cleaning" the engine and replacing the spark plugs and other effected components, with no improvement on oil consumption. After researching on-line, several sites indicate this type of engine failure for our model is common for the type of engine and Hyundai is well aware of it. Why no recall then? Also saw a few articles that Canada has recently recalled several Hyundai motors for similar issues for replacement. A rebuilt engine is around $5,000; not an option for us at this time.
- Hanover, PA, USA
The contact owns a 2016 Hyundai Tucson. The contact stated that while accelerating, the vehicle started to lose motive power. The check engine warning light was intermittently illuminated. The vehicle was taken to an independent mechanic to be diagnosed and the mechanic retrieved fault code: P1326 (KSDS). The vehicle was taken to the dealer where it was diagnosed that the knock sensor detection system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that she needed to provide proof of ownership. The failure mileage was approximately 55,000.
- Liberty, MO, USA
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
- Sheffield, PA, USA
The car started to shake while driving on the highway and it lost power causing it to slow down dramatically, the car driving behind almost hit my car. The issue started with the engine losing motor oil, the dealership said there were no oil leaks and maybe the head gasket needed to be replaced. After the incident one the highway, the car was towed to the closes dealership for service, after diagnosing it was determine that cylinders 1 and 2 are miss-firing and the piston were stuck making it loose compression. Dealer said that they have seen this before, but my VIN does not take part of a recall campaign with other cars having the same symptoms.
- Wesley Chapel, FL, USA
I heard a knocking sound on the morning on 1/6/22, immediately took it to a Hyundai (Capital Hyundai) dealership who informed me it was a known issue they are having to rebuild tons of engines. They would not be able to even look at my car for a few weeks, but I needed to leave it because the engine could seize at any moment. While thy offer loaner vehicles, I wasn't eligible because of the time before they even could look at my car. After paying to rentals out of pocket for two weeks, I received a call today to tell me that because I'm not the original owner (I'm the 2nd owner) they are not honoring the rebuild and I could pay them $8300 plus and additional $2500 to repair their known issue that their Service manager acknowledged. Not to mention Hyundai recent class action lawsuit in 2021. If that wasn't enough, I just received a call from Hyundai corporate office to say sorry if you were the original owner, we could help. I asked the representative if it was a company practice to use that as a deterrent from acknowledging their design/mechanical fault to save cost and she said I'll make a note of that. Is there anything I can do? My vehicle has been serviced every 3000 miles and I have my records. Considering contacting my attorney as well
- Greensboro, NC, USA
Engine failure while going 70mph on the highway - huge safety issue! Spark plugs totally covered in oil and the engine has major known oil consumption issues. Also 3 of our 4 door actuators broke - huge safety issues as we have kids in our back seats in car seats. This form doesn't have enough room for the letter I have composed about the specifics of the situations. Hyundai has known issues with their engines and some are under recall. We were told ours is not under recall and they will not fix it or help at all to fix it even though many of their engines have/had the same issues as ours and those engines are under recall.
- Round Rock, TX, USA
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle entered drive-safe mode with the check engine warning light illuminated. Due to the failure, the vehicle was towed to a local dealer where it was discovered that the engine was extremely low on oil. The contact was informed that the knock sensor and spark plugs needed to be replaced. Upon retrieving the vehicle, the contact noticed that the engine was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic for an oil change and the mechanic informed him that the oil consumption issue was related to an unstated TSB. The mechanic referred the contact to the manufacturer to report the failure. The manufacturer was notified of the failure and a case was filed. The manufacturer then referred him to another dealer for an oil consumption test. Once at the dealer, the vehicle did not pass the oil consumption test. The contact was also informed that the pistons were failing; however, the engine could not be replaced under warranty until the engine completely failed. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 72,856.
- Fairfax, VA, USA
While driving on an interstate the engine lost power and I pulled over to the shoulder. Popped the hood and the engine cover was blown back and the engine was on fire! Had 3 passengers, dog, and luggage in the car. Was able to get most out before the fire spread. Left family stranded hours from home on side of interstate. Unsure of exact cause of the engine fire. Fire spread to entire car before fire department came to put it out.
- Chillicothe, OH, USA
I was driving my vehicle on Highway 45 North in Spring Tx and my engine caught on fire while driving, my Tucson was on fire and started smoking i had to pull over and getvhelpp
- Huntsville, TX, USA
Engine knocking and loosing power under acceleration.
- Kissimmee, FL, USA
Inability to move the vehicle while in traffic, other 2016 Hyundai Tucsons have a recall for this problem. However, mine does not under my VIN, and the same exact thing is happening as described in 2016 Hyundai Tucson powertrain recall. (16V628000). My car doesn-??t want to go when I stop at stoplights right away, leading to a risk of an accident. No warning signs prior to problem. Noticed a few weeks after purchasing my car in October of 2021.others in car have noticed as long with maintenance people have driven it.
- Republic , MO, USA
While driving on the highway, traveling about 70mph, check engine light comes on and car looses power. No previous warning signals, smells, smoke, exhaust, drive behavior. Dealership said the piston ring on cylinder 2 is almost completely broken and the repair is a full engine replacement. Dealership has quoted me $18,000 for the repair, which is what I paid when I bought it used in 2019. At this point, I'm dealing with catastrophic engine failure and Hyundai won't do anything about their faulty product and is seeking to take full advantage. Insurance won't cover it and the car is out of warranty. I have never owned a worse car than this Hyundai. It's the final straw in a list of issues I've had with the car since I purchased it.
- Nashville, TN, USA
Similar to the recall for Hyundai's newest vehicles with its dual clutch system, and to its recall for the 2016 Tucson my vehicle will be unresponsive when we accelerate, delayed or no acceleration, jerking, shuddering, shaking, and stalling. Not sure if this issue was covered under [XXX] et al, v. Hyundai Motor America. We had been complaining of the way my 2016 Hyundai Tucson ([XXX]) was driving since Apr 2019 (32,299 miles), and again Mar 2021 (44,857 miles), and on both instances we were told that was normal operation because of the car's dual clutch system. Now that the car has passed the warranty period (5 year/60,000 miles), Hyundai is telling us we have to replace the dual clutch, and that they're not covering it because the vehicle is now outside of the warranty period. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- West Palm Beach, FL, USA
My car was doing a shocking change of speed all of a sudden, for example I would be driving and accelerating, but the car would not speed above 40mph, and while I was still pressing on the accelerator, it would do like a shocking movement and accelerate all of sudden. Yesterday, December 8th, 2022, I was driving on the highway on the 3rd lane and while driving the call did a shocking jump and all of a sudden the speed went down to 20mph, I panic of course because all the cars where going fast, it was a nightmare for me to change lanes because I couldnt manipulate the speed of my car.
- Ossining, NY, USA
The check engine light came on, on my dashboard, so I took my car to Honest-1 Auto Care (certified mechanic), on Oct 18 (I could get in faster with Honest-1.) The manager printed off a Hyundai Technical Service Bulletin, dated April 2022, entitled Engine Warranty Extension (TXXM). He explained that I needed a new engine, and that I had to take it to the Dealership. I drove directly to the Hyundai dealership. They were very busy that day, but the manager told me I could bring my car in for evaluation the following Saturday morning. I drove carefully, because my car didn't have a lot of acceleration. As I was driving to work, early on Oct 21, in the cold and in the dark, my car slowed down dramatically and completely stopped. I was able to restart it and coast into a nearby parking lot. Then my car was towed to the dealership, where it remains still, awaiting a new engine. I was lucky there wasn't much traffic the morning my car died. I still get upset, when I think of what might have happened, if my car had died on the interstate or in the middle of a dangerous intersection. At no time, did the dealership say this warning light/situation was potentially dangerous, even though I showed the manager the Hyundai Technical Service Bulletin.
- Tampa, FL, USA
There have been several incidents where my Hyundai Tucson could have caused a major accident with another vehicle. The first time, I was driving down a hill and I barely could control the car. It began to jerk and I had to gradually steer it into another lane out of traffic. Another time, the oil just began to spout out from under the car while I was driving. It's still difficult keeping oil in the car, but the mechanic says there's no leak. Lastly. my engine light has been blinking off and on, and the mechanic changed the spark plugs and a number 2 coil, but I am still having engine problems. I was given the engine code P1326 from their diagnosis. Since purchasing the car with only about 43000 miles, I have had to replace the transmission, catalytic converter. get a tune up, spark plugs and a coil, and get the drivers side window fixed. All of this has come to over $5000, and now I'm told the engine needs to be replaced. Something about the camshaft.
- Columbia, SC, USA
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at 30 MPH, the vehicle began to stall and he saw smoke coming out from underneath the hood of the vehicle. Several unknown warning lights were illuminated. The contact veered to the side of the road and quickly exited the vehicle. The contact waited several minutes. The contact stated that upon opening the hood of the vehicle, he saw flames. The contact was able to extinguish the fire by shutting the hood closed. The contact stated that in the process of exiting the vehicle, he bumped his knee and twisted his ankle and received care from his caregiver. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The engine was replaced under an unknown recall. However, the contact stated that after the repair, the vehicle was experiencing rough starts and the engine was misfiring while driving. The vehicle was taken to a second dealer, Ron Tonkin Hyundai (675 NE Burnside Rd, Gresham, OR 97030), where it was diagnosed that the cylinder was misfiring. The dealer replaced the fuel injector, the spark plugs, and the cylinder head, and completed an oil change. However, the engine was knocking upon starting the vehicle. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that he would need to pay an Engine Control Unit (ECU) repair fee. The failure mileage was approximately 90,000.
- Vancouver, WA, USA
- Bullhead City, AZ, USA