10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

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« Read the previous 20 complaints

problem #34

Dec 162022

Tucson

  • miles
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40%. The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.

- Spotswood, NJ, USA

problem #33

Jul 202023

Tucson

  • miles
Unknown

- District Heights, MD, USA

problem #32

Jul 142023

Tucson

  • miles
HeV and engine light came on while car was in motion and immediately lost power/decelerated, causing traffic hazzard to other potential drivers due to sudden and unexpected change in speed and inability to move car out of road. There were no prior warnings. Car is in shop and available for inspection.

- Arlington, VA, USA

problem #31

Jun 172023

Tucson

  • miles
the inverter refill coolant light keeps coming on. Check the fluid levels with the car running and off and the are full. Contact Hyundai and they have no idea what this is. Seeing this all over the forums for the 2022 Hybrid.

- East Meadow, NY, USA

problem #30

Jun 042023

Tucson 4-cyl

  • miles
All electrical systems proceeded to malfunction with the check engine and driver safety system warnings blaring. Vehicle proceeded to accelerate from 10-40 mph on its own for approximately 400 meters on the freeway. Vehicle brake and acceleration system did not respond to any driver input for approximately the entire length. Vehicle then proceeded to respond normally temporarily allowing us to pull over to a nearby parking lot and engage the emergency parking brake and out the gear into park. Transmission gear indicator then proceeded to switch randomly from Drive to neutral to park and repeating with infotainment system glitching. After engine was shut off and given time it was restarted and vehicle operated normally. Vehicle is currently under diagnosis with service center (Huffines Hyundai McKinney).

- Plano, TX, USA

problem #29

May 232023

Tucson

  • miles
I drive 2022 Hyundai Tucson hyrbrid limited. I have noticed a plastic cluttering noise coming from outside hood area on driver side. This noise is always there at highway speed only. Have already complained to dealership but they act like they are confused and can-??t figure out where exactly noise is coming from. Like me many people have complained about this same cluttering problem which nobody has figured out where exactly it-??s coming from. But the noise is loud and always there at highway speed. Only way to hide this noise is by playing loud music.

- Hernando, MS, USA

problem #28

Apr 302023

Tucson

  • miles
The trailer towing guidance in the 2022 Hyundai Tucson Hybrid owner-??s manual is incorrect and would put the driver in a dangerous situation if followed. There are at least two key errors: - Page 6-68 states, -??The trailer tongue should weigh a maximum of 10% of the total loaded trailer weight...-?? This is incorrect. For stability, the trailer tongue weight should be a minimum of 10% of the total loaded trailer weight. - The table on page 6-69 lists the maximum trailer weight when equipped with a braking system as 3,500 pounds. However, the table also gives that the maximum tongue weight as 220 pounds. That equates to a 6.3% tongue weight. I contacted Hyundai to ask for clarification (see attached email). They told me that -??Towing capacity is based on engine power and other such concerns. Tongue weight is determined by the material strength of the hitch, anchor points, etc. and therefore the two will not necessarily coincide.-?? I then asked them what the tongue weight limitation was based on and they said they did not know. The owner-??s manual is over 11 Mb, so I have only to two pages of concern.

- Kitty Hawk, NC, USA

problem #27

Jan 272023

Tucson

  • miles
I was driving down the interstate going highway speed approx 65-70mph when car began decelerating to a stop. No warning light ever came on.

- Atlanta, GA, USA

problem #26

Jan 092023

Tucson

  • miles
Three incidents of shifting from park to drive or reverse and car does not move in the drive or reverse. Turning PHEV car off seems to reset it. Third time car had a high pitch whine and trying to move in reverse caused a strong shudder and check engine light to come on. Diagnostic code for power train P072200. Turned car off and drove a few hours later and seemed to be back to normal. DTC cleared after a few days. Dealer unable to check for a month. Have dashcam footage of last incident.

- Branford, CT, USA

problem #25

Jan 062023

Tucson

  • miles
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can-??t figure it out. When I look up -??HEV warning Tucson hybrid-?? there are many with same issue. Very, very dangerous issue.

- Denver, CO, USA

problem #24

Nov 042022

Tucson

  • miles
The vehicle lost acceleration just as I was getting on the freeway ramp. It would move but slowly. I put emergency lights on, drive on the side and crept off the next exit and pulled into parking lot. Shut the vehicle off and checked tires, gas pedal, under hood. All seemed ok. I started the car and it started moving and then went back to hardly moving. I was near the dealership when this happened so took it to dealership/ service. It has had a few episodes we-??re it seemed something was wrong with the car prior to this. A dragging or not shifting into gear as it should were I have pulled over to see if my tire had gone flat or something. Then it goes away. Also clock kept running slow loosing a minute every few days. Hyundai service could not get the car to repeat the incident. They ran a scan and codes were ok.

- Capitola, CA, USA

problem #23

Nov 052022

Tucson

  • miles
Initial incident happened in June 2022; car under 5k miles. When slowing down at a light, car suddenly started to shake and engine would shut off. Dashboard warning indicated place in neutral and start car again. After restart, car would still turn off, unable to move or shift gears without shutting down. After keeping engine off for a few minutes, car was driveable again but a sound coming from engine when in D while at a light. Brought to dealership in Woodbridge, VA but was told they were unable to replicate incident. 2nd incident occurred in October 29, 2022. At a light, car was going to auto shut off while at light but then lurched, shook violently and engine shut off. The dashboard said place in neutral and turn engine on. Was able to move car after a few attempts and move to safe area. Let car rest for a few hours. When driving, and slowing down at a light, car would shake; i would place in Neutral and car will settle. Any time at a light, it has to be in neutral or else engine will die. Brought to dealership, added 15miles but unable to replicate. Nov 3rd, car began to lurch when at speed of 40 - 45. after stopping at a light, car would not accelarate, engine revving but little movement. had to pull over and turn engine off. Nov 5th, while on highway vehicle began to lurch at 55-60mph, engine was at 4rpm, engine struggling but speed not increasing. since on a downhill, car was moving but engine revving; speed not accelerating. Had to merge to shoulder; shut car off 2x and restart before car drove without incident. Videos of dashboard were taken during incidents in October and November.

- Woodbridge, VA, USA

problem #22

Nov 012022

Tucson

  • miles
I bought this car less than 30 days ago, and it has 1,500 miles. I tried to start my car in the morning and when I put it in reverse, it just rolled forward. I braked and put it back in park and the engine shut off. I tried this a few more times before I gave up. A tow came and first suggested it was the alternator, before another tow came and suggested it was a sensor. It has been at the dealer for 48 hours without a diagnosis, -??maybe the injectors.-?? I am fortunate this happened in a parking lot and not while I was on the road. I am now terrified to drive this car.

- Cranberry Township, PA, USA

problem #21

Oct 242022

Tucson

  • miles
I was driving when the car stopped accelerating. Then I smelled something burning. I was able to pull over and saw smoke coming from my tailpipe. After that, the engine light came on. A warning came up on the display that said, multiple possible conditions have occurred with your vehicle.

- Fairburn, GA, USA

problem #20

Oct 102022

Tucson

  • miles
It-??s not even an year I bought a 2022 Hyundai Tucson SEL (Convenience Package). I started getting couple of issues. 1. I noticed that Gears aren-??t shifting smoothly and always ends whining between gear shifts. 2. Soundsystem started giving trouble since a week with unclear/distortion noises while playing music. I tried connecting via cable/bluetooth and changed to FM/USB but still the same. Worst experience for me. I hope Hyundai will help me by fixing the car.

- Warrington, PA, USA

problem #19

Aug 172022

Tucson

  • miles
Purchased vehicle new at dealership with less than 20 miles on it. No aftermarket parts, no accidents or issues. Normal daily conditions, and constant logging on fueleconomy.gov. 08/17/2022 at 8:15 am: Driving 45-55 mph on major freeway with a low/moderate traffic. Roughly 5 miles from home, good road conditions and good weather. Suddenly, Automatic Emergency Braking System engaged (and related cluster lights/alarms displayed on dash). There was NOT a vehicle in front of me, and nearest vehicle in front was roughly 150 ft. away. Emergency brakes engaged so forcefully that I was unable to keep my vehicle moving forward, and vehicle came to a complete stop in the left lane of major freeway. My vehicle instantly turned off (or "died") with the radio still playing, but nothing else on. Had to place the vehicle in park, push the start button, and place the vehicle in drive, in order to continue. Obviously very unexpected. Vehicle behind me had to slam on their brakes (tires squealed) and narrowly avoided hitting my vehicle by about 36-48 inches. I'm unsure how they managed to avoid not hitting me. Unfortunately, the vehicle behind that car could NOT avoid the maneuver, and hit the vehicle that was directly behind me. I do not know if the other vehicle had injured individuals, as I was trying to get out of the left lanes of the 5-lane freeway, coming from a complete stop. Essentially, my vehicle caused someone to hit the vehicle that was directly behind me. I placed my hazard lights on, immediately pushed BlueLink button, but after two (2) times of inability to hear their voices because of breakup, I pushed SOS. Ultimately drove directly to Steele South Loop Hyundai and informed them of incident. Per dealership, they were unable to duplicate the problem, and found no error codes. I am not afraid to drive my car, with only 5,500 miles on it. Requested for dealership to report to you, but do not believe they took me seriously, so I am doing this. MAJOR SAFETY HAZARD

- Houston, TX, USA

problem #18

Jul 262022

Tucson

  • miles
I have a4000 mileage on hundai 2022 tuscon hybrid which I bought brand new on December 2021 and car suddenly won-??t start three weeks ago. I have to tow the car to dealership. They called hundai engineers and they told them to remove inside harness which I have to wait for the part for week. After putting that car won-??t start and they called again to Hundai engineers and they told them to put harness outside. I am waiting for the other part. This new car should not have this problem. They also not giving me any rental car.

- Hasbrouck Heights, NJ, USA

problem #17

Aug 172022

Tucson

  • miles
Bought this car 11/22/21. The car just stopped in the middle of the road and won't run. This happened twice on 7/31/22 and 8/17/22. Dealer said on the first incident something fired or something but engine is okay. I am awaiting for the diagnosis of this second incident. For a new car, this shouldn't happen. I could have been rear ended today 8/17/22 if the car behind me came in a little faster and if I drove in the freeway. This is a safety issue. I want this car to be recalled before something very bad happens. You can recall a car but you cannot recall a lost of life.

- Chula Vista, CA, USA

problem #16

Jul 312022

Tucson

  • miles
I am writing this letter to formally file a complaint regarding the defective sunroof on my brand-new 2022 Hyundai Tucson Limited Edition. I am a medical frontliner and I purchased my car on July 20, 2022. Eleven (11) days after I brought the car home, the sunroof spontaneously exploded, creating a huge crack that spanned the entire width of the car. In addition to that crack, I could see small fissures in the entire back panel of the sunroof. I am grateful that I was not in the car when this happened. It was only upon stopping at a restaurant that one of my passengers, who is tall enough to see the roof of the car, noticed the damage. Upon noticing the crack, I drove the car immediately to the dealership, where I was told that they found a small dent in the roof, which indicated a point of impact. The dealership manager then told me in no uncertain terms that because of this technicality, it was my fault and that there was nothing they could do to help me. In the 11 days that I have had the car, I have not parked under any trees, nor heard any noise that would have indicated an impact of any kind. Furthermore, the supposed point of impact was hairline and we don't understand how that could result in the entire back frame had a two-inch gap crack which runs the entire width of the back roof. I was really looking forward to driving my new Hyundai hybrid. I paid the deposit and waited approximately two months to get my vehicle, and after just 11 days, this happened. I thought that Hyundai would be able to help me, but I feel that they really did not investigate or try to help beyond the initial assessment which took them less than five minutes to conclude. The bottom line is that no car that is sold to the public should have these issues, and if there are multiple complaints of the same issue, the car manufacturer should recall all units and resolve any design or manufacturing issues before releasing them from the factory for sale.

- Miami, FL, USA

problem #15

Jun 262022

Tucson

  • miles
The engine will suddenly turn off several times while driving There has not been a turn-off at high speeds yet and the engine is turned off while driving at a low speed of approximately 20 to 40 miles.

- West Harrison, NY, USA

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