10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

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« Read the previous 20 complaints

problem #25

Jan 062023

Tucson

  • miles
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can-€™t figure it out. When I look up -€œHEV warning Tucson hybrid-€ there are many with same issue. Very, very dangerous issue.

- Denver, CO, USA

problem #24

Nov 042022

Tucson

  • miles
The vehicle lost acceleration just as I was getting on the freeway ramp. It would move but slowly. I put emergency lights on, drive on the side and crept off the next exit and pulled into parking lot. Shut the vehicle off and checked tires, gas pedal, under hood. All seemed ok. I started the car and it started moving and then went back to hardly moving. I was near the dealership when this happened so took it to dealership/ service. It has had a few episodes we-€™re it seemed something was wrong with the car prior to this. A dragging or not shifting into gear as it should were I have pulled over to see if my tire had gone flat or something. Then it goes away. Also clock kept running slow loosing a minute every few days. Hyundai service could not get the car to repeat the incident. They ran a scan and codes were ok.

- Capitola, CA, USA

problem #23

Nov 052022

Tucson

  • miles
Initial incident happened in June 2022; car under 5k miles. When slowing down at a light, car suddenly started to shake and engine would shut off. Dashboard warning indicated place in neutral and start car again. After restart, car would still turn off, unable to move or shift gears without shutting down. After keeping engine off for a few minutes, car was driveable again but a sound coming from engine when in D while at a light. Brought to dealership in Woodbridge, VA but was told they were unable to replicate incident. 2nd incident occurred in October 29, 2022. At a light, car was going to auto shut off while at light but then lurched, shook violently and engine shut off. The dashboard said place in neutral and turn engine on. Was able to move car after a few attempts and move to safe area. Let car rest for a few hours. When driving, and slowing down at a light, car would shake; i would place in Neutral and car will settle. Any time at a light, it has to be in neutral or else engine will die. Brought to dealership, added 15miles but unable to replicate. Nov 3rd, car began to lurch when at speed of 40 - 45. after stopping at a light, car would not accelarate, engine revving but little movement. had to pull over and turn engine off. Nov 5th, while on highway vehicle began to lurch at 55-60mph, engine was at 4rpm, engine struggling but speed not increasing. since on a downhill, car was moving but engine revving; speed not accelerating. Had to merge to shoulder; shut car off 2x and restart before car drove without incident. Videos of dashboard were taken during incidents in October and November.

- Woodbridge, VA, USA

problem #22

Nov 012022

Tucson

  • miles
I bought this car less than 30 days ago, and it has 1,500 miles. I tried to start my car in the morning and when I put it in reverse, it just rolled forward. I braked and put it back in park and the engine shut off. I tried this a few more times before I gave up. A tow came and first suggested it was the alternator, before another tow came and suggested it was a sensor. It has been at the dealer for 48 hours without a diagnosis, -€œmaybe the injectors.-€ I am fortunate this happened in a parking lot and not while I was on the road. I am now terrified to drive this car.

- Cranberry Township, PA, USA

problem #21

Oct 242022

Tucson

  • miles
I was driving when the car stopped accelerating. Then I smelled something burning. I was able to pull over and saw smoke coming from my tailpipe. After that, the engine light came on. A warning came up on the display that said, multiple possible conditions have occurred with your vehicle.

- Fairburn, GA, USA

problem #20

Oct 102022

Tucson

  • miles
It-€™s not even an year I bought a 2022 Hyundai Tucson SEL (Convenience Package). I started getting couple of issues. 1. I noticed that Gears aren-€™t shifting smoothly and always ends whining between gear shifts. 2. Soundsystem started giving trouble since a week with unclear/distortion noises while playing music. I tried connecting via cable/bluetooth and changed to FM/USB but still the same. Worst experience for me. I hope Hyundai will help me by fixing the car.

- Warrington, PA, USA

problem #19

Aug 172022

Tucson

  • miles
Purchased vehicle new at dealership with less than 20 miles on it. No aftermarket parts, no accidents or issues. Normal daily conditions, and constant logging on fueleconomy.gov. 08/17/2022 at 8:15 am: Driving 45-55 mph on major freeway with a low/moderate traffic. Roughly 5 miles from home, good road conditions and good weather. Suddenly, Automatic Emergency Braking System engaged (and related cluster lights/alarms displayed on dash). There was NOT a vehicle in front of me, and nearest vehicle in front was roughly 150 ft. away. Emergency brakes engaged so forcefully that I was unable to keep my vehicle moving forward, and vehicle came to a complete stop in the left lane of major freeway. My vehicle instantly turned off (or "died") with the radio still playing, but nothing else on. Had to place the vehicle in park, push the start button, and place the vehicle in drive, in order to continue. Obviously very unexpected. Vehicle behind me had to slam on their brakes (tires squealed) and narrowly avoided hitting my vehicle by about 36-48 inches. I'm unsure how they managed to avoid not hitting me. Unfortunately, the vehicle behind that car could NOT avoid the maneuver, and hit the vehicle that was directly behind me. I do not know if the other vehicle had injured individuals, as I was trying to get out of the left lanes of the 5-lane freeway, coming from a complete stop. Essentially, my vehicle caused someone to hit the vehicle that was directly behind me. I placed my hazard lights on, immediately pushed BlueLink button, but after two (2) times of inability to hear their voices because of breakup, I pushed SOS. Ultimately drove directly to Steele South Loop Hyundai and informed them of incident. Per dealership, they were unable to duplicate the problem, and found no error codes. I am not afraid to drive my car, with only 5,500 miles on it. Requested for dealership to report to you, but do not believe they took me seriously, so I am doing this. MAJOR SAFETY HAZARD

- Houston, TX, USA

problem #18

Jul 262022

Tucson

  • miles
I have a4000 mileage on hundai 2022 tuscon hybrid which I bought brand new on December 2021 and car suddenly won-€™t start three weeks ago. I have to tow the car to dealership. They called hundai engineers and they told them to remove inside harness which I have to wait for the part for week. After putting that car won-€™t start and they called again to Hundai engineers and they told them to put harness outside. I am waiting for the other part. This new car should not have this problem. They also not giving me any rental car.

- Hasbrouck Heights, NJ, USA

problem #17

Aug 172022

Tucson

  • miles
Bought this car 11/22/21. The car just stopped in the middle of the road and won't run. This happened twice on 7/31/22 and 8/17/22. Dealer said on the first incident something fired or something but engine is okay. I am awaiting for the diagnosis of this second incident. For a new car, this shouldn't happen. I could have been rear ended today 8/17/22 if the car behind me came in a little faster and if I drove in the freeway. This is a safety issue. I want this car to be recalled before something very bad happens. You can recall a car but you cannot recall a lost of life.

- Chula Vista, CA, USA

problem #16

Jul 312022

Tucson

  • miles
I am writing this letter to formally file a complaint regarding the defective sunroof on my brand-new 2022 Hyundai Tucson Limited Edition. I am a medical frontliner and I purchased my car on July 20, 2022. Eleven (11) days after I brought the car home, the sunroof spontaneously exploded, creating a huge crack that spanned the entire width of the car. In addition to that crack, I could see small fissures in the entire back panel of the sunroof. I am grateful that I was not in the car when this happened. It was only upon stopping at a restaurant that one of my passengers, who is tall enough to see the roof of the car, noticed the damage. Upon noticing the crack, I drove the car immediately to the dealership, where I was told that they found a small dent in the roof, which indicated a point of impact. The dealership manager then told me in no uncertain terms that because of this technicality, it was my fault and that there was nothing they could do to help me. In the 11 days that I have had the car, I have not parked under any trees, nor heard any noise that would have indicated an impact of any kind. Furthermore, the supposed point of impact was hairline and we don't understand how that could result in the entire back frame had a two-inch gap crack which runs the entire width of the back roof. I was really looking forward to driving my new Hyundai hybrid. I paid the deposit and waited approximately two months to get my vehicle, and after just 11 days, this happened. I thought that Hyundai would be able to help me, but I feel that they really did not investigate or try to help beyond the initial assessment which took them less than five minutes to conclude. The bottom line is that no car that is sold to the public should have these issues, and if there are multiple complaints of the same issue, the car manufacturer should recall all units and resolve any design or manufacturing issues before releasing them from the factory for sale.

- Miami, FL, USA

problem #15

Jun 262022

Tucson

  • miles
The engine will suddenly turn off several times while driving There has not been a turn-off at high speeds yet and the engine is turned off while driving at a low speed of approximately 20 to 40 miles.

- West Harrison, NY, USA

problem #14

Jun 012022

Tucson

  • miles
Car died while driving and would not go.

- Ia, IA, USA

problem #13

Jul 212022

Tucson

  • miles
When the car is warm, after driving. While the car is turned off and parked, for a time frame of 10 minutes or more re-entering the vehicle and pressing the push to start creates a false start. The vehicle turns over and the dash activates but the motor stalls. While the motor is stalled, it still displays that the engine is running.

- Moline, IL, USA

problem #12

Jul 212022

Tucson

  • miles
When turning left or accelerating from 20 mph there is a really bad hesitation. The car has a hard time accelerating. It didn-€™t have this problem when we bought it. This poses a safety issue because you really have to give your self a lot of space or you will get hit for not accelerating. Every other time the car is quick and responsive.

- Allen, TX, USA

problem #11

Jul 072022

Tucson

  • miles
Safety Issue 2022 Hyundai Tucson: All cars I have previously owned had a safety feature that alerted me through a continuous dinging or beeping sound immediately if a door was left open and the car was put into gear. I unknowingly became reliant on this feature because I have young children that sit in the back seat. If I did not see that a door was open, the car would alert me through sound before I could drive off with a door open. The Hyundai Tucson only has this safety feature for the driver-€™s door, but not for the passenger door, rear doors or lift gate. While the small screen in front of the steering wheel shows a visual that a door is open, an alert beeping sound does not happen. The incident: My two children got into the back seat and I was already in the car. I thought I heard both doors shut but I did not turn around to check. I put the car into reverse and immediately looked at the backup monitor and did not look at the screen behind the steering wheel. There were no indications on the back up monitor or any audio alerts to indicate anything was wrong. I slowly backed up at 1 to 2 mph just taking my foot off the brake to exit my garage. Then the car was jolted to a stop and I put on the brake. When I looked behind me, I saw the driver-€™s side rear door was jammed into the side of the garage because my son had not closed the car door all the way. The door frame was slightly bent and about 6 inches of metal bent inward almost an inch by the latch so it could not shut. Luckily my son had his seatbelt on when this happened and was not injured. I think an auditory alert is a necessary safety feature on ALL doors (not just the driver door) to prevent this or something worse from happening. I assumed this was a standard safety feature on all cars to prevent people from falling out of cars and losing car doors while driving. I did take the car to the dealership to see if it was a setting issue, but they determined this is how the car was designed.

- Hayden, ID, USA

problem #10

Jun 252022

Tucson

  • miles
The sunroof exploded outward, after being driven earlier in the day then parked in our garage. We went to pull it out of the garage again and didn-€™t even leave our driveway and the sunroof exploded. Researching the issue seems to have uncovered an existing problem with Hyundais that the manufacturer has not taken responsibility for yet. Seems like the government should get involved.

- Rosenberg, TX, USA

problem #9

Jun 182022

Tucson

  • miles
Significant windshield cracked with no impact causing visibility issue.

- Owasso, OK, USA

problem #8

Jun 012022

Tucson

  • miles
I purchased a 2022 Tucson Hybrid on Friday 5/27. I purchased the insurance package as well as the Tommy Car protection. On Wednesday 6/1 it got stuck in neutral, thankfully in my driveway. I tried to put it in reverse, but it instead went into neutral. I couldn't get the emergency brake to engage at first and my car was rolling down my driveway, which leads to a lake. I can't even imagine what could have happened to myself or my four year old daughter who was in her car seat. I honestly didn't even trust the emergency brake. I am scared to ever get in that car again. I called Country Hyundai right away and they said I will have to get it towed through roadside assistance. I asked what am I supposed to drive? The service manager said he couldn't help me with that.The tow truck driver attempted to get my car to go into park and other gears but couldn't. My car was then towed to the closest dealer. My car didn't even go to Country Hyundai. It went to Balise. Balise Hyundai let my car sit in their lot for 2 days and the battery died. They attempted to do diagnostics after recharging my battery and said they can find no issues or warnings and the car is working again. Spoke to Hyundai corporate a case manager got back to me today 6/7 and said they can't find anything wrong so I can drive the death trap until it does it again. Then have it towed in and if it's under warranty they will attempt to repair it. I am beyond frustrated with this. I have never experienced something like this.

- Monson, MA, USA

problem #7

May 312022

Tucson

  • miles
On May 27, 2022 I started my car in the parking garage at work. The engine stuttered slightly but recovered. After I left the garage and accelerated I found that the car would not rev past 3000 rpm. At 3000 rpm the car began to lose power. It would recover when you backed off of the accelerator. This issue continue for the 27 mile trip from work to home. I restarted the car once I reached home and it was okay. I have tried to recreate the issue and it has not happened again. I took the car in for service and Hyundai dealership could not find any issue or recreate the problem. I am attaching the service invoice. I did find other 2022 Hyundai Tucson owners reporting the same issue in online forums so thought it best to provide info to both the NHTSA and Hyundai USA.

- Euless, TX, USA

problem #6

Feb 242022

Tucson

  • miles
My car-€™s infotainment constantly and consistently goes black and disconnects and reconnects when connected to Apple CarPlay. This may seem like an inconvenience at first, but it poses a real safety issue when using navigation in an area I-€™m unfamiliar with. In this case it can cut out for ten seconds or more as I-€™m about to make a turn, which can distract me or make me make a sudden move or turn to make my destination. It also cuts out phone calls, which can force me to use my phone-€™s speakerphone and regular phone features which require I hold and/or look at the phone while driving. This is a known Hyundai/Apple issue that seems to be impacting thousands of people. I have an iPhone XR with the latest software (15).

- St. Louis, MO, USA

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