10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #8

Jun 012022

Tucson

  • miles
I purchased a 2022 Tucson Hybrid on Friday 5/27. I purchased the insurance package as well as the Tommy Car protection. On Wednesday 6/1 it got stuck in neutral, thankfully in my driveway. I tried to put it in reverse, but it instead went into neutral. I couldn't get the emergency brake to engage at first and my car was rolling down my driveway, which leads to a lake. I can't even imagine what could have happened to myself or my four year old daughter who was in her car seat. I honestly didn't even trust the emergency brake. I am scared to ever get in that car again. I called Country Hyundai right away and they said I will have to get it towed through roadside assistance. I asked what am I supposed to drive? The service manager said he couldn't help me with that.The tow truck driver attempted to get my car to go into park and other gears but couldn't. My car was then towed to the closest dealer. My car didn't even go to Country Hyundai. It went to Balise. Balise Hyundai let my car sit in their lot for 2 days and the battery died. They attempted to do diagnostics after recharging my battery and said they can find no issues or warnings and the car is working again. Spoke to Hyundai corporate a case manager got back to me today 6/7 and said they can't find anything wrong so I can drive the death trap until it does it again. Then have it towed in and if it's under warranty they will attempt to repair it. I am beyond frustrated with this. I have never experienced something like this.

- Monson, MA, USA

problem #7

May 312022

Tucson

  • miles
On May 27, 2022 I started my car in the parking garage at work. The engine stuttered slightly but recovered. After I left the garage and accelerated I found that the car would not rev past 3000 rpm. At 3000 rpm the car began to lose power. It would recover when you backed off of the accelerator. This issue continue for the 27 mile trip from work to home. I restarted the car once I reached home and it was okay. I have tried to recreate the issue and it has not happened again. I took the car in for service and Hyundai dealership could not find any issue or recreate the problem. I am attaching the service invoice. I did find other 2022 Hyundai Tucson owners reporting the same issue in online forums so thought it best to provide info to both the NHTSA and Hyundai USA.

- Euless, TX, USA

problem #6

Feb 242022

Tucson

  • miles
My car-??s infotainment constantly and consistently goes black and disconnects and reconnects when connected to Apple CarPlay. This may seem like an inconvenience at first, but it poses a real safety issue when using navigation in an area I-??m unfamiliar with. In this case it can cut out for ten seconds or more as I-??m about to make a turn, which can distract me or make me make a sudden move or turn to make my destination. It also cuts out phone calls, which can force me to use my phone-??s speakerphone and regular phone features which require I hold and/or look at the phone while driving. This is a known Hyundai/Apple issue that seems to be impacting thousands of people. I have an iPhone XR with the latest software (15).

- St. Louis, MO, USA

problem #5

Jan 212022

Tucson

  • miles
The car will accelerate, but not beyond a speed of 20 - 30 MPH. The issue is intermittent, one happens in January 2022 and another one happens in Feb 2022. The issue happens after parking overnight, and the issue will go away after restarting the car. No-fault light shows up. The problem has not been reproduced by a dealer since it is intermittent. The issue is reported to the manufacturer, but no actions from the manufacturer have been taken. The issue does pose a safety risk to me and other road traffics since the problem may happen anytime on driving.

- Sunnyvale, CA, USA

problem #4

Oct 052021

Tucson

  • miles
Thankfully we are alive. We were going at speed and he attempted to pass me on the median, grass and rumble strips. He was inches away from my rear bumper, riding me. When I put the turn signal to move away from him he hit my driver-??s side rear panel (side swiped), thank God it didn't turn into a pit maneuver and killed us. He then proceeded to take off. So one thing I have to say is, the vehicle has great pick up. I called 911 and went after him to get his lic plate. When I got to be about 10 car lengths or so, he slammed his brakes. Since I was on the left lane, I could not keep going left and risk going into oncoming traffic. Plus, there was a car on the right lane I slammed the brakes and rear ended him on his right rear. He had a 2021 Toyota Tacoma pick up and our hood flipped up and shattered the windshield. The hood stayed up and I was driving blind. All I did was keeping straight, not knowing where I was going and didn-??t hit a vehicle, tree, embankment or sign. I went there yesterday and I have no idea how I we didn-??t die. I-??m so shaken up by it. When we came to a stop, there was a hole about 6 feet from my front tire. We were the victim of road rage and this person caused the accident purposely. He admitted it to the police. He said to the cop, I was slowing down traffic. I suspect with the size of his vehicle and being so close to my rear bumper, he did not see my turn signal. My major concern is the airbags did not deploy and the hood flipped open blocking my view. I was in a forum and this happened to the same model owned by someone else. I suspect this is a design flaw.

- Manalapan, NJ, USA

problem #3

Oct 272021

Tucson

  • miles
Bought car new, since bought car it has had burning smell after drivers at time. Never got this when trying out the car and I found the car diagnosis has 4 issues that related to chassis at 0mi. But dealership said that was not an issues.

- Peachtree City, GA, USA

problem #2

Oct 112021

Tucson

  • miles
Wireless Apple Carplay disconnects randomly causing loss of onscreen maps and turn by turn directions. Hands free phone calls are also dropped. This creates a very dangerous, not to mention annoying situation when driving in busy traffic and depending on the map guidance. It has caused me to take my attention off the road trying to get the system to reconnect so I do not miss an exit or turn. Many others with the same make/model vehicle are complaining of this same defect on the internet. Today it happened 20-30 times on a 3hr trip. Most times it reconnects on its own after a some time. Sometimes I have to manually hard reboot the infotainment system to get it back. I have been to the dealer and have called Hyundai care. No one seems to know what the issue is. They just kind of give me the runaround. The dealer admitted there is a problem but had no solution. Carplay is supposed to make driving safer by putting your phone GPS etc on the car screen for safe hands free operation. These disconnects are going to get someone killed.

- Conestoga, PA, USA

problem #1

Oct 062021

Tucson

  • miles
I was driving on the highway and as I was slowing down for the slower traffic ahead the car started jerking and then the gas pedal wouldn-??t cause the car to accelerate. I had to cross several lanes of traffic not being able to accelerate to get to the breakdown lane but could not get all the way off the highway. I believe that the issue was with the engine or brakes. There was a smell of burning in the car so I turned off the engine as soon as I got over as far as possible. I was afraid to try to turn on the engine because is smelled like something was burning. I had to sit partially in the highway with cars speeding by rushing to get out of my lane to avoid crashing into me while I called emergency service. The car was towed to the nearest dealership and I am awaiting the results of the inspection results from the dealership. There were no warnings or lights that I noticed prior to this incident.

- Escondido, CA, USA