10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

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problem #54

Oct 112024

Tucson

  • miles
On 10-11-24 the panoramic sunroof on our car exploded. We were driving at the time at approx 45mph, clear and 60? out, and we heard a loud bang and in looking around for the cause saw the sunroof looked like crackle glass. We closed the sunshade in case it fell on us, and within a minute it did just that. Had we not closed that shade we would have been showered with glass. We did not see any obstacles coming at us and there were no cars around close enough to throw up a rock. After calling our insurance company to start a claim I did some research online while waiting for the adjuster to call. I discovered the class action suit regarding the exploding sunroofs and realized that is what had just happened to us. I then spoke to Hyundai customer service and started an incident report. We were finally able to take the car to a dealer on 10-31-24 and requested the repair be covered under the limited warranty. They eventually agreed to repair it under warranty and we picked the car up on 11-29-24. We were without the use of it for 7 weeks. We knew we would never trust that it wouldn't happen again and that we would need to trade it in. We did just that 3 days later at a different dealership. Of course we lost money on the car. There were no prior warnings with any lights, noises, or anything. No other vehicles or people were involved and no police report or anything was made. Had we been going faster or on a multiple lane road, or had the glass fallen as soon as it exploded, I believe the shock and reaction would have ended in an accident and severe injury to us or others. Pictures are available but they were taken after we cleaned up the mess.

- Ocean Park, WA, USA

problem #53

Nov 022024

Tucson

  • miles
While driving down interstate, the panoramic sunroof panel above the driver and front seat passenger spontaneously exploded and shattered. This occurred on a clear sunny morning and there were no other vehicles on the road in the area at the time.

- Abita Springs , LA, USA

problem #52

Oct 292024

Tucson

  • miles
Running lean on bank 1-Dealership states it is a bad fuel injector on cylinder 1says it is not covered under 100,000 mile warranty. Vehicle currently at 80,000 mile. Radio in vehicle is restarting itself and not shutting off when car is turned off. Radio does not respond to commands such as volume adjustment. Dealership performed software update, but it did not work.

- Boonville , MO, USA

problem #51

Sep 192024

Tucson

  • miles
A week ago, I was driving my 2022 Tucson Hybrid Limited on the highway on my way to work around 7:50 a.m. It was a bright day, good weather. I was in the center lane when my car suddenly braked HARD and came to a stop on the highway! My foot was still on the gas pedal, but the Automatic Emergency Braking light was on. I panicked because I had no control over what the car was doing. Thankfully, I was not rear-ended and didn't cause an accident. I put on my hazard lights, shifted into park on the highway's center lane, then back into drive and it seemed fine. There was not really any traffic in front of me that I remember, but there were some cars on either side and behind me that had to swerve around me. I don't trust this car anymore. It is going to get me or someone else killed. I took it to the dealer 2 days ago and the initial inspection didn't show any problems or error codes. They told me I could have it back since there didn't seem to be a problem or they could give me a loaner car and keep testing my car. I have a loaner. I hope they find something wrong with the car, otherwise, I am afraid of my car getting me or someone else killed. I am especially scared after reading about all the others here who have had this same issue.

- Chesterland, OH, USA

problem #50

Jul 262024

Tucson

  • miles
All my audio stopped working in vehicle. Did a search on this and found out there is a TSB on this problem. The amp stopped working and it affects all safety features. It took me 3 weeks to get an appointment. I feel this is a safety hazard and they need a recall. It only affects certain vins it says and mine is one of them. I-??ve read many complaints all they do to -??fix-?? is unplug amp and plug back in. It works for awhile and then it happens again. So the way it-??s being fixed is just a bandaid.

- Longv , WA, USA

problem #49

Apr 122024

Tucson

  • miles
The Tucson Hybrid has died on the highway multiple times. Seems to happen on long drives the dealer has not reproduced this yet but my car has been at the shop for over 60 days. Car will stop accelerating even when gas pedal is pressed to the floor. Does not seem to be switching from battery power to gas power. No warning messages. First started in April.

- Camano, WA, USA

problem #48

May 072024

Tucson

  • miles
Came to a stop and the car completely stopped shut down.No power couldn't start it at the waiter few while opening the hood and it started back app another time.You get the same thing I opened the hood and it didn't start had to get the car told to the dealership

- Detroit, MI, USA

problem #47

Apr 042024

Tucson

  • miles
On two occasions, immediately after startup, the vehicle has experienced vastly diminished power. Once in November 2023 and once on [XXX]. Both instances were identical. Vehicle could barely move from a stop, even at full throttle. Speed above 25 mph could not be achieved. RPMs exceeded 4500. Vehicle did not stall. No dash lights, warnings or chimes were triggered. Upon shutdown and restart, problem disappeared. Source of failure is unknown. Upon notification, dealer (Gossett, Memphis TN) offered a diagnostic service for $100 with a two month wait for available appointment. Vehicle has had no other issues. Vehicle is accident-free. Vehicle is unmodified and has received no service beyond scheduled oil changes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Memphis, TN, USA

problem #46

Mar 122024

Tucson

  • miles
While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. This situation forced me to pull over on the highway shoulder, creating an additional risk for everyone involved in traffic.

- Washington , DC, USA

problem #45

Feb 262024

Tucson

  • miles
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case

- Pittsburgh, PA, USA

problem #44

Feb 142024

Tucson

  • miles
Turn signals are not working.

- Heartland , TX, USA

problem #43

Dec 202023

Tucson

  • miles
On a clear day in December 2023 the sunroof on my 2022 Hyundai Tucson Hybrid 4d 4wd exploded. There was an incredibly loud bang while driving along Hwy [XXX] outside Wausau, Wisconsin. I had the inside of the sunshade closed. I pulled over at the next exit. It was a beautiful clear day. I drove back to town to the dealer I purchased the vehicle from. They said they had never heard of this happening. Our insurance agent told my husband she had dealt with the same issue 3 weeks earlier. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Schofield, WI, USA

problem #42

Nov 022023

Tucson

  • miles
My panoramic sunroof shattered in the middle of expressway and nobody has been able to help two pieces of my sunroof of shattered and haven-??t had this car for more than 6months and dealership won-??t help my insurance won-??t cover it it-??s impossible and expensive to repair. How is it possible to have two accidents with just sunroof

- Donna, TX, USA

problem #41

Nov 172023

Tucson

  • miles
I was driving & my sunroof shattered. My sunroof was closed but it completely broke. It sounded like a loud bang, or gun shot. When I pulled over, I realized it was the sunroof.

- Surprise, AZ, USA

problem #40

Oct 302023

Tucson

  • miles
The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.

- Davie, FL, USA

problem #39

Oct 132023

Tucson

  • miles
The audio suddenly stopped working (no warnings). This happened 3 times within the last few weeks. Dealer have fixed it each time (i.e. audio is back). Without audio important safety audio warning is not working. Dealer told us Hyundai won't fix it because it will cost over $3000 to replace the amplifier.

- Woburn, MA, USA

problem #38

Oct 152022

Tucson

  • miles
I was sitting in a drive thru lane with automatic hold on tap the gas to move forward and vehicle shot forward into the vehicle ahead of me doing a lot of damage

- Nicholasville, KY, USA

problem #37

May 052023

Tucson

  • miles
Since I received my car, within a few couple of months I have noticed that the car would jump forward when changing the RPMs/gears. When I had brought it in for an oil change, I had mentioned it to the service tech and they told me they would run a diagnostic to see if anything would pop up but the likelihood hood it wouldn't show anything. The second time I mentioned it again while I was driving, the car would accelerate faster than normal as though it was on Sports Mode even though it wasn't, and then the car/engine would jump or make the car lunge forward as it was slowing down. They said they would look into it again but nothing was found. a few months later I was driving home on the freeway when my car jumped again, the engine turned off and I was in the middle of the freeway not being able to accelerate but take the speed I was going to move over to the emergency side in order not to get hit by another car. I got it towed into the dealership, they said they would get back to me after a few days and once they found out what happened, they had my car for about 2 weeks. They also wanted me to pay for a fuel system flush and returned the car to me on empty gas which was full when I brought it in. The back passenger window wasn't working either and I had brought that up to their attention saying if I were to bring it back in I would need to pay for a diagnostic to get it fixed. I was upset and brought it into another dealership to get fixed and mentioned again about the car jumping and afraid that I would be left on the side of the road or the engine would turn off again. They couldn't do anything without an engine light to be turned on. I'm afraid of driving my car but why am I paying for something that the dealership cannot fix or know that whatever they did wasn't fixing the problem? I have brought in my car time and time again to get seen or fixed before the major issue happened and now electrical parts of the car are faulty with things turning off randomly.

- San Diego, CA, USA

problem #36

Apr 302023

Tucson

  • miles
When I-??m at a dead stop, and start to drive off, there is a jerking at around 13 miles per hour. I believe it is when it is shifting from first into second gear. It happens often, but not all the time. This happened when I first bought my car, and I was told that the car has to get to know me. I thought this was true, because it seemed to have stopped at some point for a while. Now it is doing it again, but more dramatically. The jerking is very obvious. Also there have been about 5 times when the car revs by itself when I am in the 40-??s. I am not pressing heaving on the gas, I am just driving, and it sounds like it slipped out of gear for a second and the car is revving, and then it just goes back to normal.

- East Hampton, NY, USA

problem #35

Aug 062023

Tucson

  • miles
I got this message on the car screen: check hybrid system!! Last Sunday I was driving when I lost all acceleration and this warning came up and told me to pull over safely

- North Bergen, NJ, USA

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