10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
821 miles

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problem #59

Mar 022025

Tucson

  • miles
- Component that Failed: The Panoramic Sunroof (glass side that opens) - Safety Risk: Glass shattering above your head while driving, tons of glass falling below to the driver & passengers in the car | Shock of a loud gunshot while driving - causes wrecks - Vehicle Inspected: Currently at Hyundai, figuring out what to do - Warning signs: ABOLSUTLEY NONE - spontaneous explosion My husband, two friends, and I were traveling down the interstate at 55 mph, we heard a loud bang (like the sound of a gunshot)! Our panoramic sunroof sunshade was pulled back with the sunroof closed. Instantly, the sunroof exploded into a million tiny pieces of glass that partially rained down on our heads and shoulders and all over the rest of our car. It was quite a startling sound. There was a hole about 10 inches across in the sunroof and more pieces were continuing to fall out. To protect our heads, I closed the sunshade. Then, we could hear pieces hitting the shade and glass falling behind us on the road. Once we got home, the hole became much larger.

- Denver, CO, USA

problem #58

Feb 212025

Tucson

  • miles
The fuel door actuator stopped working. This caused a safety issue because it left me stranded in the desert. I had no way of opening the fuel door to put gas in the vehicle. This model does not have a lever for emergency. The only way to gain access is to take pull the panel inside apart inside the trunk. I had to call my husband to help me. I was 110 miles away from him. This caused a very dangerous unsafe situation.

- Riverside , CA, USA

problem #57

Nov 142024

Tucson

  • miles
Dealership tried to fix vehicle multiple times and failed. Would be considered a Lemon but is over 3 years old.

- Milwaukee, WI, USA

problem #56

Feb 132025

Tucson

  • 48,456 miles
The contact owned a 2022 Hyundai Tucson. The contact stated that while the vehicle was parked and unoccupied, the contact and his family were asleep when they woke up to a loud abnormal sound coming from the residence's driveway. The contact looked outside of the window and discovered that the entire vehicle, the garage door, and the roof were on fire. No warning lights were illuminated. The origin of the fire was unknown. The fire was extinguished by the fire department and a fire department report was filed. A police report was filed. The vehicle remained at the place of residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,456.?

- Mount Joy, PA, USA

problem #55

Jun 012024

Tucson

  • miles
1. What component or system failed or malfunctioned, and is it available for inspection upon request" The hybrid powertrain system, transmission, or engine appears to be malfunctioning. The vehicle hesitates or stalls when pressing the gas, losing power as if it doesn-??t recognize when to transition between EV and gas mode. Yes, the vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The issue caused the vehicle to lose power unexpectedly, particularly while driving at highway speeds, which forced me to pull over multiple times for safety reasons. This happened on [XXX] before the [XXX] Tunnel, creating a hazardous situation in heavy traffic. If the vehicle stalled at the wrong moment-?"such as in an intersection or while merging-?"it could significantly increase the risk of a crash. 3. Has the problem been reproduced or confirmed by a dealer or independent service center" No. I have taken the vehicle to a Hyundai dealership, but no official errors or diagnostic trouble codes (DTCs) have been detected. The dealership has not confirmed the issue unless I agree to high-cost diagnostics that may not guarantee a resolution. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been looked at by a Hyundai dealership, but no official findings or resolutions have been provided. The issue persists, and no recall or technical service bulletin (TSB) has been mentioned to me as a possible cause. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights, error messages, or dashboard alerts appeared before or during the power loss. The issue first started occurring at approximately 35,000-?"40,000 miles and has continued to around 50,000 miles. The first time I noticed the problem was during a long-distance drive from Los Angeles to CO INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

- Fort Collins, CO, USA

problem #54

Oct 112024

Tucson

  • miles
On 10-11-24 the panoramic sunroof on our car exploded. We were driving at the time at approx 45mph, clear and 60? out, and we heard a loud bang and in looking around for the cause saw the sunroof looked like crackle glass. We closed the sunshade in case it fell on us, and within a minute it did just that. Had we not closed that shade we would have been showered with glass. We did not see any obstacles coming at us and there were no cars around close enough to throw up a rock. After calling our insurance company to start a claim I did some research online while waiting for the adjuster to call. I discovered the class action suit regarding the exploding sunroofs and realized that is what had just happened to us. I then spoke to Hyundai customer service and started an incident report. We were finally able to take the car to a dealer on 10-31-24 and requested the repair be covered under the limited warranty. They eventually agreed to repair it under warranty and we picked the car up on 11-29-24. We were without the use of it for 7 weeks. We knew we would never trust that it wouldn't happen again and that we would need to trade it in. We did just that 3 days later at a different dealership. Of course we lost money on the car. There were no prior warnings with any lights, noises, or anything. No other vehicles or people were involved and no police report or anything was made. Had we been going faster or on a multiple lane road, or had the glass fallen as soon as it exploded, I believe the shock and reaction would have ended in an accident and severe injury to us or others. Pictures are available but they were taken after we cleaned up the mess.

- Ocean Park, WA, USA

problem #53

Nov 022024

Tucson

  • miles
While driving down interstate, the panoramic sunroof panel above the driver and front seat passenger spontaneously exploded and shattered. This occurred on a clear sunny morning and there were no other vehicles on the road in the area at the time.

- Abita Springs , LA, USA

problem #52

Oct 292024

Tucson

  • miles
Running lean on bank 1-Dealership states it is a bad fuel injector on cylinder 1says it is not covered under 100,000 mile warranty. Vehicle currently at 80,000 mile. Radio in vehicle is restarting itself and not shutting off when car is turned off. Radio does not respond to commands such as volume adjustment. Dealership performed software update, but it did not work.

- Boonville , MO, USA

problem #51

Sep 192024

Tucson

  • miles
A week ago, I was driving my 2022 Tucson Hybrid Limited on the highway on my way to work around 7:50 a.m. It was a bright day, good weather. I was in the center lane when my car suddenly braked HARD and came to a stop on the highway! My foot was still on the gas pedal, but the Automatic Emergency Braking light was on. I panicked because I had no control over what the car was doing. Thankfully, I was not rear-ended and didn't cause an accident. I put on my hazard lights, shifted into park on the highway's center lane, then back into drive and it seemed fine. There was not really any traffic in front of me that I remember, but there were some cars on either side and behind me that had to swerve around me. I don't trust this car anymore. It is going to get me or someone else killed. I took it to the dealer 2 days ago and the initial inspection didn't show any problems or error codes. They told me I could have it back since there didn't seem to be a problem or they could give me a loaner car and keep testing my car. I have a loaner. I hope they find something wrong with the car, otherwise, I am afraid of my car getting me or someone else killed. I am especially scared after reading about all the others here who have had this same issue.

- Chesterland, OH, USA

problem #50

Jul 262024

Tucson

  • miles
All my audio stopped working in vehicle. Did a search on this and found out there is a TSB on this problem. The amp stopped working and it affects all safety features. It took me 3 weeks to get an appointment. I feel this is a safety hazard and they need a recall. It only affects certain vins it says and mine is one of them. I-??ve read many complaints all they do to -??fix-?? is unplug amp and plug back in. It works for awhile and then it happens again. So the way it-??s being fixed is just a bandaid.

- Longv , WA, USA

problem #49

Apr 122024

Tucson

  • miles
The Tucson Hybrid has died on the highway multiple times. Seems to happen on long drives the dealer has not reproduced this yet but my car has been at the shop for over 60 days. Car will stop accelerating even when gas pedal is pressed to the floor. Does not seem to be switching from battery power to gas power. No warning messages. First started in April.

- Camano, WA, USA

problem #48

May 072024

Tucson

  • miles
Came to a stop and the car completely stopped shut down.No power couldn't start it at the waiter few while opening the hood and it started back app another time.You get the same thing I opened the hood and it didn't start had to get the car told to the dealership

- Detroit, MI, USA

problem #47

Apr 042024

Tucson

  • miles
On two occasions, immediately after startup, the vehicle has experienced vastly diminished power. Once in November 2023 and once on [XXX]. Both instances were identical. Vehicle could barely move from a stop, even at full throttle. Speed above 25 mph could not be achieved. RPMs exceeded 4500. Vehicle did not stall. No dash lights, warnings or chimes were triggered. Upon shutdown and restart, problem disappeared. Source of failure is unknown. Upon notification, dealer (Gossett, Memphis TN) offered a diagnostic service for $100 with a two month wait for available appointment. Vehicle has had no other issues. Vehicle is accident-free. Vehicle is unmodified and has received no service beyond scheduled oil changes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Memphis, TN, USA

problem #46

Mar 122024

Tucson

  • miles
While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. This situation forced me to pull over on the highway shoulder, creating an additional risk for everyone involved in traffic.

- Washington , DC, USA

problem #45

Feb 262024

Tucson

  • miles
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case

- Pittsburgh, PA, USA

problem #44

Feb 142024

Tucson

  • miles
Turn signals are not working.

- Heartland , TX, USA

problem #43

Dec 202023

Tucson

  • miles
On a clear day in December 2023 the sunroof on my 2022 Hyundai Tucson Hybrid 4d 4wd exploded. There was an incredibly loud bang while driving along Hwy [XXX] outside Wausau, Wisconsin. I had the inside of the sunshade closed. I pulled over at the next exit. It was a beautiful clear day. I drove back to town to the dealer I purchased the vehicle from. They said they had never heard of this happening. Our insurance agent told my husband she had dealt with the same issue 3 weeks earlier. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Schofield, WI, USA

problem #42

Nov 022023

Tucson

  • miles
My panoramic sunroof shattered in the middle of expressway and nobody has been able to help two pieces of my sunroof of shattered and haven-??t had this car for more than 6months and dealership won-??t help my insurance won-??t cover it it-??s impossible and expensive to repair. How is it possible to have two accidents with just sunroof

- Donna, TX, USA

problem #41

Nov 172023

Tucson

  • miles
I was driving & my sunroof shattered. My sunroof was closed but it completely broke. It sounded like a loud bang, or gun shot. When I pulled over, I realized it was the sunroof.

- Surprise, AZ, USA

problem #40

Oct 302023

Tucson

  • miles
The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.

- Davie, FL, USA

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