After filling up my car everytime it shuts off in the middle of the road and switches to neutral. RPM shoots up randomly and shuts off

- Stockton, GA, USA

My Jeep, after getting gas, stalls out, wants to jump into gear, stall while driving, and at stop lights wants to stall. I believe it is a computer problem that is effecting the transmission. As this has happened before, it seems as though when the computer has an opportunity to re-boot, a day later, it seems to be fine. Although the problem seems to "fix" itself, there still issues with the way the transmission shifts. This needs to be addressed and a recall on the issue needs to take place.

- Mckinney, TX, USA

When driving the Jeep it feels sluggish and appears to trying to find a gear to shift to. It clunks when pulling away from a stop. Sometimes the transmission takes a long time to shift and the rpms go to about 3800 to 4000 before it will shift. This has been an ongoing issue with this model and year Jeep. How is it that the government allows auto companies to get away with this. I do not have the money to have this fixed when it is a manufactures problem. I am seeing more than enough complaints to warrant a recall or tsb.

- Rochester, NY, USA

Accelerating lag when you make a turn, it also hesitates when you accelerate. It's jerking while accelerating and it could be dangerous in the road.

- South Gate, CA, USA

This is the second incident since purchasing the vehicle new in 2014. Less than a year after purchase the transmission had to be replaced. This incident the Jeep lost all power and would not go into either drive or park creating an extremely unsafe situation. Was told it had to do with a recall and needed a new pcu. That was two months ago! I am still without my Jeep and have now been told it needs another new transmission.

- Kent, WA, USA

Service shifter light popped on while I was driving at 40pmh on a city street. Drove the 2 miles home and parked vehicle, turned off engine and back on and it disappeared. Less that 40,000 miles on vehicle.

- Mesquite, NV, USA

The vehicle shifted into neutral as we entered into an intersection. Has occurred more than once. The vehicle had been checked for the past recall some time ago. The dealership tells us its a sensor that is failing. Still waiting on parts.

- Florence, OR, USA

The "service shifter" warning coming up during drive or when parked, the engine refuse to start or the gear refuse to shift when this happened. It's very nondeterministic and could cause serious accident.

- Mason, MI, USA

The 2014 Jeep Cherokee trail hawk has had multiple issues with it not shifting into gear, being "confused" after coming to a stop and not shifting into the proper gear. When trying to accelerate after a red light or stop sign vehicle will not go when the accelerator is engaged, then after a few seconds it unexpectantly lunges forward into gear and into traffic. All recalls have pointed to this being a "software" issue and I have had all software recalls completed on the transmission and the problem persists. This vehicle has had this problem shortly after purchase and continues to have it on a daily basis. Recently this issue cased the 4WD unavailable light to go off, and now the vehicle will not shift in 4WD low. After multiple trips to the dealer the consensus is that the batter is not functioning properly even though it is operating at the proper current and voltage.

- Albuquerque, NM, USA

The rear differential/power module assembly made from cast iron split along a casting fault and lost almost all of its fluid. I only discovered this when I noticed a large puddle of fluid on my driveway and the service 4WD light cane on when I started the vehicle. I had the vehicle towed to my local service station and they had never seen anything like this before, but had located similar stories online with even worse pictures same vehicle year and mileage (101,000 mi). Suggested I call Jeep dealer and Chrysler. I called both and they would not contribute anything toward the repair. This vehicle was never in an accident or abused in any way. I feel this is an obvious manufacturing defect and should have been replaced under a recall. If this had occurred at high speed I also feel it could have been quite dangerous.

- Schnecksville, PA, USA

Everything that the internet says about the 2014 Jeep Cherokee tigershark engine and the 9 speed transmission is happening and has been since 2017. It has been to the dealership at least 4 times involving the same thing. Engine stalls on the freeway!!! stops shifting. Wont go into drive. Slams into gears. Jeep says its a battery, low oil or motor mount problem. There is no way this is why this is happening. The transmission and the engine are the problem and they will not fix it. 2020 alone it has been at the dealership for at least 2 to 3 weeks. I have communication and service records, case numbers from Jeep that dont do anything, this is unacceptable to not fix something they did not do correctly.

- Avondale, AZ, USA

Driving down the road when came to a stop at a stoplight and the car gave a couple chugs then died. It said service transmission, service park break, shift to P then desired gear. Took it to Jeep had the recall done, the very first time I started the car after getting it back from Jeep the service transmission light came on and would not downshift into a gear lower than 3rd. Jeep said it was a bad valve body, I have attached the work order from Jeep that says it is inoperable. I also attached the NHTSA safety recall that states that the valve body will become inoperable. Jeep denied reimbursement for the fix of the part we are just requesting that they reimburse for this based on the safety recall.

- Jacksonville, FL, USA

I was driving and was trying to accelerate was going about 42 and my car dropped the gear and my car immediately slowed down to about 38mph and the car behind me almost slammed into the rear of the car. This has happened on multiple occasions. I have contacted my dealership on many occasions and they tell me nothing is wrong and I bring it to other mechanics and they tell me they have issues all the time with this make and model of this vehicle. I drive with a small child in the car and I feel completely unsafe. I am so furious with my Jeep dealership located on route 88 in brick New Jersey. No one wants to take accountability. My second issue is with the lug screws in the tires they keep becoming 'swollen' after replacing them constantly I was told yet again they need to be replaced and they are not cheap to keep replacing. And last my air bags censor has been replaced at least twice the driver airbag censor keeps popping up on my dashboard.

- Toms River, NJ, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that when she attempted to change gear, the service gear shifter light illuminated. The failure recurred while driving at an unknown speed. The dealer was not called. The manufacturer was made aware of the failure and stated that there was no recall and referred the contact to NHTSA. The contact inquired about an extended warranty and was informed to contact the manufacturer. The vehicle was not repaired. The failure mileage was approximately 48,000.

- Wheeling, IL, USA

While traveling at speeds of 45mph in the city the gear shifted into neutral and the vehicle shut off and informed me to put the car into "P" after doing so I tried to start the vehicle but it was inoperable and the message "service the shifter" appeared on the dash with all lights on the shifter illuminated

- Jacksonville, FL, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that while operating the vehicle, the service transmission and service parking brake messages displayed on the instrument panel. The transmission shifter lights remained illuminated. The cause of the failure was not determined. The local dealer and manufacturer was not notified. The failure mileage was 85,700.

- Rome, PA, USA

While driving on a highway, service shifter warning displayed and all indicator lights were lit (park, neutral, reverse, drive). This caused panic and the driver pulled over to turn off the engine. A dealership diagnosis is short in wiring. This manufacturer defect has caused wrecks and needs to be recalled by Jeep.

- Seymour, TN, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving, the vehicle stalled with the instrument panel indicating shift to park and shift to desire gears. The failure recurred numerous times. The contact also stated that while entering a driveway or while in reverse and also while driving the vehicle would start to shake and jerk violently. The contact also mentioned that the steering wheel locked up and pulled to the left while her daughter was driving. The instrument panel indicated shift to park and shift to desire gears and also indicated service transmission and also service brakes. The contact powered off the vehicle and restarted the vehicle, shifted out of neutral then into park before selecting drive. The vehicle drove normal to half a block before the failure recurred. The contact stated that the failure persisted. The vehicle was taken to spirit automotive Chrysler Dodge Jeep Ram (4611 avenue Q, lubbock, tx 79412), but was not diagnosed. The mechanic updated the transmission control software under NHTSA campaign number: 19V447000 (power train). After leaving the dealer, the vehicle started to shake and before reaching her residence the vehicle stalled. The vehicle was restarted, coasted into her driveway and stalled. The contact called an independent mechanic and was advised to contact the manufacturer. The manufacturer was contacted and informed the contact to take the vehicle back to the dealer for them to update the software again. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The technician called the contact and informed her the vehicle was ready for pick up however, the failure recurred. The contact schedule an appointment for a diagnostic test which was still pending. The failure mileage was approximately 97,700.

- Crosby Ton, TX, USA

We bought the car used about 3 years ago. Periodically it stalls and will not go forward. It has happened in the middle of intersections. I have taken it to the local dealer and they don't show anything wrong with it. It happens randomly so you can really show the technician what it is doing but nothing shows up when they run the diagnostics. This is a known problem for the 2014 Jeep Cherokee. I have seen complaints from 2015 forward. When it stops in the middle of the road we have to find a place to stop and turn it off. Usually it will correct itself when it is restarted. Clearly this is very dangerous. I don't know if Jeep can't fix the problem or won't fix the problem. This has happened about 10 times in the last 3 years.

- Danville, VA, USA

Engine disengages when rpn increases and stress increase, as driving up a hill or increasing speed.

- Lusby, MD, USA