Shift service warning - 2014 Jeep Cherokee has been having problems for some time with hesitation when shifting into drive or reverse (loud banging noise when initially shifting). Car has 113,000 miles current, but issue started at 85,000. @ dealerships did different work saying it would solve the problem (replace front cv shafts and rear drive shaft at high cost and problem still existed). Now I am getting a shifter service warning light and banging between gears getting worse. 95% of mileage has been highway with no stop and go, so this should not be happening and should be a national recall on the drive system. Researching the amount of complaints on this issue are massive

- Auburn, NH, USA

Transmission shift hastes on take off

- St Joseph, MO, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle always experienced transmission failure. The contact took the vehicle to kunes country Chrysler Dodge Jeep Ram of elkhorn (1300 wi-67, elkhorn, wi 53121, (262) 686-2029) regarding an unknown recall for a transmission update. Prior to the recall repair, the transmission would grind, rev up, and the vehicle lurched from a stopped position. After the recall repair, if the vehicle were on an incline, it would occasionally shift out of gear into neutral and roll backwards. The contact had an extended warranty on the vehicle since it was purchased brand new. The warranty was for unlimited miles for unlimited years. The dealer was called back after the failures recurred and stated that they could not reflash the software back. The manufacturer took a complaint for the customer, but had not called back in over a week. The contact stated that the failure was well known and there was a class action settlement that expired after the contact moved. The failure mileage was unknown. The VIN was invalid.

- Burr Ridge, IL, USA

Ever since the fca recall V69, we have a problem in which "service shifter" is locked on the main display and red lights stay on to the left of the gear selector. This happens at start up and stays on while driving. This never happened until right after we got the recall V69 corrected. Is fca going to submit a recall for this new problem?? this should not be on my dime.

- Middleton, WI, USA

Recall number 16V-529 has not been remedied for 3 years, and I've experienced numerous issues because of it. Jeep will not look at it for free despite the fact that I'm affected by this warranty. My car shifts into neutral while driving frequently, and it's unacceptable that there has not been a fix for this yet.

- San Antonio, TX, USA

Transmission failed or slipped into neutral while driving. I was driving on the highway going about 75 mph and all of a sudden the engine light came on and the car wouldn't accelerate while I was driving. I had to pull over, turn the car off and turned it back on then drove fine. The engine light stayed on.

- Ferndale, MI, USA

Beginning at about 19000 miles the gear shift lights would all come on at random times while driving. Stopping the Jeep and switching it off would make the lights go off. At about 90000 miles in addition to the lights coming on the shifter, the dash would light up with "service shifter" message. Once again stopping and turning off the vehicle and restarting as many as 5 times would make the message and lights go off. The vehicle is serviced regularly at the Jeep delearship and was checked several times with no errors showing on computer. After going on line to research this problem, I found numerous websites with people having the same problem and stating that there should be a recall due to the large number of vehicles involved. About 2 months ago the same message and lights came on and it took over 10 minutes of trying to start before I could get the message off and able to put the Jeep into gear to continue on my way home (was over 2 hours from home on this trip). The Jeep dealership ordered parts that they said should fix it (I was originally told that it was not problem as long as it was going off). I spent over $500 getting this fixed. Since this is a recurrent problem with so many people, I believe that there should be a recall to fix the problem. This is also a danger to drivers leaving them stranded beside the road because of this defect. From the on line forums this is a problem with all models and year makes of Jeep. My Jeep started this problem before the warranty was up (at 19000 miles). However since it was not repaired (and I hope it is) until after the warranty had expired, I had to pay over $500 for what I believe should have been a recall. It took over a month for parts to come to dealership for repair.

- Statenville, GA, USA

While driving the vehicle shifted into neutral and proceeded to slow down. Both the engine and transmission message displayed on the dash. Turned the car off and tried to drive again but same thing happened. Vehicle was towed to the Jeep dealer.

- Summerville, SC, USA

Vehicle started losing power while stopped at light in traffic, less than a mile down the road while coming to a stop the vehicle started to lunge forward as if I was accelerating then vehicle lost power and engine stopped. Vehicle message stated to 'shift to park and than select desired gear.' Once vehicle was shifted to park and then to drive the vehicle started to lose power again. While driving the vehicle automatically went into 'limp mode' nearly causing an accident. I made the 5 mile journey back home with the vehicle losing power while slowing or lunging while stopping. I am scared to drive the vehicle on the highway as this is almost grantees that there will be an accident. Prior to this day no signs of failing components.

- Troutman, NC, USA

While driving 60mph on a highway vehicle displayed a service shifter notification. All shifter lights were lit instead of just drive, which I was currently in. When I was at a stop I shifted to neutral and back to drive and all lights remained on, although the dashboard showed the car recognized the gear it was in. When I shifted to manual and went up and down gears the car did not recognize that change. I turned the car off and then back on and the service shifter notification was no longer there and shifter lights were back to normal.

- Austin, TX, USA

After taking the vehicle to the dealership to address the first recall recall S55/NHTSA 16V 529 regarding vehicle changing gears to neutral causing loss of power it happened again on the highway at approximately 70 mph. Vehicle was taken back to dealership on or about 9/25/19 to address the current recalls however immediately after the lights for every gear all come on which is one of the signs that this is going to occur again and in addition there is now a "service shifter" warning being displayed every other day or so. This problem has clearly not been correctly addressed in the previous recalls.

- Sparks, NV, USA

The contact owns a 2014 Jeep Cherokee. While driving various speeds, the vehicle suddenly decelerated and the "four wheel drive unavailable" message appeared. Also, the check engine warning indicator illuminated. The vehicle was taken to reedman toll Chrysler (300 baltimore pike, springfield, pa) and the transmission was replaced. Later, while driving, the vehicle suddenly shut off. The vehicle was taken to the same dealer where it was diagnosed that the fuel pump was faulty. The fuel pump was replaced, but the failures continued. Later, the water pump was replaced and the transmission would not switch into the park position. The cause of the failures was not determined. The manufacturer was not notified of the failures. The failure mileage was 25,000.

- Philadelphia, PA, USA

The vehicle has a consistent issue of shutting off while driving after refueling. Issue usually occurs within a mile of the gas station. The car will begin stuttering and lunging and will shut off stopped or even at highway speeds. The panel shows a transmission light and engine light and will not function again until after putting it in park, turning off the accessories and restarting the vehicle. The vehicle runs fine after restarting, and will not have the issue again until refueling. The vehicle shutting off on the highway is a very dangerous and nerve-racking experience.

- Melbourne, FL, USA

I took Jeep in to have a sensor replaced (oil pressure) sensor. While at the dealership they also did a safety recall update. After getting the Jeep back the 4 wheel would not engage and neither would the gas pedal. Took Jeep back and they still have not fix. Said the sw update could not have caused issue. Said they reached out to Chrysler Jeep. Jeep will still not engage the 4 wheel and still at the dealership-marks casa dealership in abq-New Mexico. Any assistance would be appreciated or even assist with contacting dealership on issue. Update from him today. It appears more weird issues have arised. Now my Cherokee is autonomously engaging the rear locking diff. For no reason. The service techs don't know what to do. Suggesting replacing the cost is very high. Had no issues till they did the flash on Jeep.

- Rio Rancho, NM, USA

I have a 2014 Jeep Cherokee with 54,105 miles. Five times over the last month while driving, all the gear shift lifts turn red and a message comes up that says service shifter. When I park the car, shut it off and restart, the message is gone and the lights are no longer red. I have red many, many messages of people with identical issues. Please look into this problem.

- Amarillo, TX, USA

A few months after purchasing my new Jeep Cherokee 2014, it locked up. A huge boom sound was made each time I went to shift gears. The dealer sent a tow truck to Transport to the dealer. They then rented me a car. After keeping my vehicle for several weeks the part came in and a repair was made which "fixed" the vehicle for a while. Then a few months later it locked up again, another repair and it took weeks and a rental car. Then after a third visit a new transmission was installed. The car has been alright until this week, Sunday, Sept. 29, 2019, when the exact same thing happened again. I have 80,000 miles on it and only 60 on this transmission.I was not given a rental car this time. They once again did the valve body replacement, etc. So now I am wondering how long before the transmission completely goes out" I was charged $444 for this repair and feel it should have been covered under the powertrain warranty? please explain why it wasn't. I've enjoyed my vehicle when it has been in good working order, however I feel your company should make good on their warranty and product. You should have copies of all of my work performed as it was all done at your Jeep dealership.I have paper copies of my records, however some times when I took it in after purchase. I wasn't always given proof of it being seen. Shouldn't this qualify for a lemon"

- Greenup, KY, USA

While traveling at approximately 45mph, my dash gave me a message "service shifter". this had never occurred in over 81K miles. 100 miles after recall V69 was fixed, I got message twice. It does not leave an error code in the computer. If you turn off the vehicle and restart it goes away.

- Providence, RI, USA

The past four years I have experienced multiple issues and safety concerns with this vehicle. The vehicle unexpectedly shifts into neutral, lurches forward and even stalls out. Multiple times I have been unable to restart the car.this has happened on highways, back roads residential streets. It is vey unpredictable. The steering wheel locks up. I have had it towed to the dealership and have brought it in multiple times. I always get the same response. "we can not duplicate your concerns.'now all of a sudden there is an actual recall for the complaints I have been reporting for years. I have had two cases with Chrysler Jeep, however they do not seem to understand that four years of dealing with an unsafe car is a complete joke. The car is in the shop again. I do not have any confidence that this issue will be resolved.

- Beaufort, SC, USA

About a month ago I noticed that when I started my vehicle all the lights lit up red on my gear display on the counsel. I took my vehicle in for an oil change and was told there was a recall that needed performed that had to deal with the computer update for the shifter. The recall was performed on Sept. 20. since this time my dashboard menu has locked itself on ' service shifter' in addition to all gears lighting up red, 3 times. Once while I was driving down the interstate at 75 miles an hour. Forcing me to pull over turn off the ignition and restart the vehicle to free my dash so I can even see my speedometer. The other two times occurred when starting my vehicle and putting it in reverse.

- Arlington Heights, IL, USA

I have taken my Jeep in numerous times for the transmission it jumps doesn't go into gear.all I here it's fine! I am the original owner I have taken it in for every recall and it still isn't right I have a file on my Jeep

- Homer Glen, IL, USA