Transmission shifting problem again the outer module was replaced because transmission locked up through the dealership I purchased it from worked well now it's starting to do it all over again ! note dealership has all documentation also there was former complaints file with chysler on this situation before [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Moreno Valley, CA, USA

Vehicle will often surge when I'm trying to stop. I look for it now but it can still catch me off guard and it is difficult to stop sometimes. Feels like I won't be able to stop in time. Jeep also shifts real hard sometimes, causing vehicle to jerk hard. Strange revving noises when accelerating. I took vehicle to dealer that I bought it from, they charged me for recall and said they did the work. It has been a year and Chrysler is showing that the recall work has not been done. Case #32715454 but no refund and it seems that they have done nothing about the dealer. Fca customer assistance center

- Enigma, GA, USA

My 2014 Jeep Cherokee, just bought used, suddenly loses all power and control. This has happened twice in the last 2 weeks on a highway, and I was lucvcky to avoid collisions. All Jeep recomends is changing computer, which from what I read is not a correct fix. This vehicle is is a danger to myself, family and others. It is under warrenty. But according to others the transmission is faulty, not the computer. Please help.

- Oxford, CT, USA

"servicetransmission" messaging problems. Jeep shook and shuts off while I was on the highway moving. At 65mph. I steered it to the shoulder of the road. Restated the Jeep and followed the messages instructions on my navigation screen. Upon putting it on "D" and giving the gas the Jeep lunged forward and it felt like someone had hit me from the rear. Once moving the Jeep stayed in low gears. I exited the highway and using the service road drove it to the dealership. They performed a mandated recall software upgrade which seemed to work. 8 days latter my Jeep is back in at the dealership with the same problems.

- Kingwood, TX, USA

While driving on city streets or highways, the transmission will suddenly drop out of or while accelerating it will do a hard jump into gear causing a sudden jerk. When going from a stop to start it takes sometime for the acceleration to kick in, pushing the gas but nothing's happening. This has been a problem with no solution from the day I bought it in 2014 to now. Every time in the shop they say this is just a characteristic of the 9 speed trans. When your spending $30,000 or more on a vehicle I want a solution not an "it is what it is" answer.

- Oakwood Hills, IL, USA

My vehicle has always had difficulty shifting and would often have hard shifts between gears. At 22,562 miles I brought my car in for this issue, prompting Jeep to update my vehicle's software. The problem persisted, but I was told it was just the performance of my 4-cylinder engine. At mileage 58,160 while driving on the highway and merging lanes, my vehicle completely lost any ability to accelerate and lost all power functions. I was able to use the vehicle's momentum to get into the breakdown lane. The vehicle had a message on my driver's dash instructing me to shift the car to park. After doing so the vehicle still would not start until I shut it off and restarted the vehicle.again, Jeep re-programmed my computer. One week later, on 9/25/2017, the vehicle had the engine seize again while driving at approximately mileage 58,511. Jeep determined that the oil level was very low, even though a full-synthetic valvoline 5W20 had been completed at 53,335 miles and the fluid levels were checked at the dealership one week prior to the incident. The dealership performed an oil change, instructed me that after 50,000 miles it is acceptable for the 2014 Jeep Cherokee models to burn off 1 quart of oil every 1,000 miles and to monitor the oil levels going forward. I mentioned to the dealership that the oil levels had just been inspected at the dealership one week earlier, on 9/18/2017, and was told that fluid levels were normal. As a result, the vehicle would have been burning oil much faster than the 1 quart per 1,000 miles acceptable threshold. I was asked to see if the new oil change would resolve the issue, and to bring my car in at around 60,000 miles to check the oil levels. At 62,052 the vehicle seized again and, upon diagnosis, oil levels were fine. Jeep can determine the problem and cannot offer a solution. It has happened two more times over the last month.

- Englewood, NJ, USA

The 2014 Jeep Cherokee completely stalls while driving with a message that states "must be in P to shift gears". the vehicle also stalls while driving after filling the gas tank, with the same message. The dealer cannot identify the problem. I've seen several other complaints from owners for the exact same thing that don't seem to be getting addressed. Failure to address this issue is a risk to those owning the vehicles as well as others on the roads and poses a major liability to the company if nothing is done to resolve the issue. I'm listing the most recent date, however this is not the first time it's happened.

- Apopka, FL, USA

My Jeep Cherokee 2014 has been having engine problems since I bought it. Last night was the worst experience, thats why im here. I was on the highway and the Jeep just started to brake on its own. I was sliding in the snow and almost fliped. I was able to control the Jeep. I had trouble pulling it to the shoulder of the highway. Had to force drive to the side. Would not go on reverse. When the town truck arrived, he had trouble putting it on tow truck. This problem needs to be looked at before someone dies over something that could have been fixed.

- Wheaton, IL, USA

The car lurches and shifts indiscriminately while starting and stopping. This occurs while driving at lower speeds. Once on the "open road" it seems to be ok.

- Dallas, TX, USA

While driving on a city street at approximately 45 mph. The vehicle shifted out of gear, lunges and goes again in a jerking/ hesitating manner. Check engine light came on and service transmission light came on. Pulled over put in park and re selected a gear. When doing so it makes a horrific grinding noise and has no power. The battery has been replaced twice since 2014 for a "bad battery" after both of these replacements within 4 months we have now experienced these transmission problems. I stress this is the second time with the transmission issue and also the second time for the battery replacement.

- Virginia Beach, VA, USA

A couple of weeks ago while driving on a city street, I went from a stop sign and drove about 20 yards when my SUV began to struggle to shift and I ultimately came to a complete stop and all the service lights came on. I attempted to continue but could not go forward even though the rpms were revving. I put it in park and waited a few minutes. Then I put it in drive and it struggled to shift but I was able to move forward and make it to where I was going. Later in the day it was laboring to accelerate mainly on city streets, not so much on the highway. Since then it has been running normal, but I fear it's going to happen again.

- Providence, RI, USA

I had just left the gas station where I filled up. When in gear from a stop there was a lengthy delay as the engine RPM's rise and vehicle barely moved. After 10 to 20 seconds another gear will engage and the vehicle will pick up speed at which point another gear will violently slam into operation. The vehicle will seem to function normally at that point until slowing down when the vehicle shifts violently and erratically, shifts into neutral without warning. By now all warning lights have lit up. Check engine light, parking brake light, "service transmission" appear on display and that alternates with "shift to park and then to desired gear". shutting the vehicle off and restarting after 24 hours revealed that only the "check engine" light was on and when vehicle is put in "drive", there was no violent gear engagement, but vehicle barely moved. I put the vehicle back in park and shut it off.

- Brick, NJ, USA

Traveling at 60 mph on highway, vehicle put itself in neutral and flashed the service transmission light. I pulled over put the vehicle in park. Shut the engine off. Started it back up, the transmission light remained on and the vehicle shifted into gear and drove normally. I believe this is the result of the transmission recall ##16V529000. After this happened the first time, I took it to the dealer who did not advise of any recall, but updated the software, charged me for it and said it was fixed. Now the same thing has happened again, on the same highway at the same speed.

- Jacksonville, FL, USA

Since I purchased my used vehicle I have had a reoccurring issue where the vehicle hesitates to accelerate in the first gear. Recently it has gotten so severe that the vehicle completely shuts off. I've noticed that it occurs most frequently after I fill my tank and after prolonged periods of being stopped. It has occurred four times on the highway while sitting in traffic and most recently while waiting at a red light. When it occurs the vehicle still has power running through and a notices always pops up saying "car must be in park in order to shift." In all cases I have had to turn the vehicle off and wait several minutes before the car was able to turn back on. In all cases no indicator light appeared as to what the problem could be. After taking the vehicle to get serviced thew first time I was told it was the battery. The second time I took it to get serviced I was told the evaporated canister and purge solenoid had to replaced. The issue still exists and the dealership has asked me to continue driving the vehicle as is until a service light appears because they do not know what the problem can be. This vehicle is not safe to drive as is.

- Miami, FL, USA

Car stalls and completely shuts off. Told its gas and not to fill up gas tank. Not sure how this effects the transmission. Car jerks into gear or right before shutting off. Shakes, is loud. Does this with or without filling up the tank. Car had barely half a tank when I purchased it and it did it then. The very next day. I have an extended warranty. And I believe the power train warranty still applies but they won't fix the problem. Keeps saying its not pulling or storing codes. Engine light and service transmission light comes on and stays on. Not on the next next. Hard starts. Trans is slipping. It does this while I'm driving. Either at take off or while I'm slowing down to stop is when it shuts off. You can feel the trans slipping while driving. Car is noisy sometimes and slow to accelerate. Car acts like it going to stall while driving on city street or highway. Has shut off on both. I do mostly freeway driving. Was told there was a case involving make year and model of my car. I looked it up and there appears to be a class action lawsuit in regards to faulty transmission and Chrysler knew of this. I was not told about this when I purchased the vehicle and the vehicle has been doing this since I purchased it in September of this year. I have taken it in and called several times for the same thing. They updated the computer and replaced a part and now they are basically telling me they don't know what the problem is except that it may be from filling up my gas tank and it making the engine stall but no solution to fix the problem besides not filling my tank I am guessing. But no explanation on the trans. Just keeps saying its not storing or pulling codes. This is dangerous to be driving a car that can shut off at will with my kids in the car.

- Westland, MI, USA

Problem started while at a stop light transmission started to malfunction. Wouldn't shift properly then engine died. Took to dealership. Supossedly they repaired but month later same problem. Took back and returned as if problem was fixed. 3rd time same but this time my car was shifting very hard and just locked up. Back to dealership which they claimed was sensor replaced and retuned to me. 4th time took back which they claimed it was gas tank. Replaced gas tank. 5th time driving on freeway when transmission locked up and was stranded again only this time it completely locked down. Managed to coast car to shoulder on freeway and police showed up to stay behind me to keep from getting hit by oncoming freeway traffic. Now service center claims it is the vapor canister. This vehicle is not safe to drive.

- Springtown, TX, USA

I was driving and the speed was declining until it completed stopped and would not allow me to accelerate anymore. I was stranded on the side of the road, I tried to put it back in drive but it would only roll backwards even though I was not in reverse gear. Then it started smoking and leaking coolant.

- Galesburg, MI, USA

Despite a number of updates made to the transmission in the Jeep Cherokee (kl) series, the transmission continues to give me safety concern. Amongst the issues experienced a significant pause or "hang time" when attempting to accelerate for a turn. This occurs both during time of deceleration into a turn lane followed by a quick turn (I.e. when there is an opening in traffic) or when stopped (I.e. stopping at a stop sign and then accelerating for a turn the car begin to roll at a few miles per hour by the transmission just feels like it won't connect, when it does the vehicle lurches and often breaks tire tread contact, even on dry pavement). Another issue involving the transmission is while parking, approximately one week ago I was turning into a tight parking space and I suppose the transmission must have been in 2nd gear and not 1st as it decided to downshift, lurching the vehicle forward. Fortunately, since I was turning into a parking space, I had the brakes nearly fully engaged, which kept me from striking the next car over, but it was close as the lurch was significant enough to throw the cars weight forward. Jeep has made an effort to address some of these issues via software updates, but I am concerned that nearly 4 years into ownership of this vehicle that the transmission cannot actually be "fixed." I am concerned that the transmission will continue to cause and or allow for safety situations that are going to lead to traffic crashes and possible injuries. I feel as though a deeper look at the issues revolving around the zf 9 speed transmission are warranted, to include a significant testing phase or investigation to determine why these issues are still present and what, if anything, can be done to address them.

- Sterling, VA, USA

My 2014 Jeep has been in for repairs on the transmission a total of four times. The last time on 11/18/17. The Dodge dealership in Tacoma wa. Replaced the transmission all under the service powertrain warranty. They had the Jeep for 14 days. Picked up Jeep on 12/02/2017 drove home about 9 miles got in the car the next day drove to the freeway on ramp that is less than a mile fro my home has I was trying to get on the freeway the check engine light came on and the service transmission light come on drove to the next exit about one half a mile parked the Jeep called the service department and was told to bring it back in the next morning. Drove the car back to my house after about four hours when io started the car back up the engine light was still on but no service transmission has I drove on to the freeway once again the service transmission came on.this Jeep is a lemon they have replaced the transmission I am not sure what else they can do for a poor make 9 gear transmission. I am at my witts end with this Jeep and would like to be compensated for the Jeep. This thing is a death trap please help the consumers out that have paid alot of money for these Jeep and have them total recalled.

- Lakewood, WA, USA

When I turned the key to start the car on the morning of 12/1/17, nothing happened. After three attempts the car finally responded and started. After driving about 10 minutes, while in the middle of route 191 and traveling about 45 mph, the power train simply disengaged. Stepping on the accelerator did nothing. Luckily I was able to coast to the side of the road. Had I been in an intersection I could have easily been wiped out. I put the vehicle in park and noticed 2 warning messages. The first read: 'service transmission restart in park with vehicle at zero speed.' The second message said: 'service park brake.' A host of service lights lit across the dashboard as well. I turned the car off and restarted it. When I shifted into reverse, it made a very loud clank sound. I could not shift any further to neutral or drive. The same thing occurred a second time. On my third attempt, I was able to shift into drive. I immediately drove to the closest Jeep dealership. They hooked it up to the diagnostic machine and found no active or stored messages. They scheduled me to come back to update the car's software.

- Pen Argyl, PA, USA