Bought this car used January 1, 2016. The previous owner had it for a year and a half. Great condition, about 40,000 miles on it, carfax checked out and I bought it from a Chrysler dealership. On October 12, 2016, leaving work for the day, I drove about a block and the car shut off on me as I was leaving a stopped position. I had to put on my emergency lights and have cars go around me until it finally turned back on after several minutes of pressing the start button. Luckily, all three times this happened at a stop on city streets, but there's no way of knowing if this would happen on the interstate. But even sitting stalled in the road puts me at risk if a car behind me were to not expect a stopped car and crash into me. I had this same issue back on April 11, 2016 & July 7th. The dealership on those occasions determined that was a sensor that was 'over sensitive' saying the oil levels were low and it was shutting the car off as a precaution. They asked for me to come back in every 2,500 miles to readjust the sensor. That's incredibly inconvenient for my busy lifestyle and it's already been in the shop for this reason for two weeks. Today is the Oct. 15th and I won't have a chance to even schedule an appointment for a week. We bought this car because we're planning on starting a family, with all of the issues I'm having, I'm not even comfortable giving friends a ride. I love this car, but feel really ripped off by being sold a car with problems they won't or fix. Because I don't feel safe, I avoid the interstate and don't feel comfortable taking this car on any trips too far from home. Also would like to note that on the first occasion of taking this car to the dealership, they had to update two pages of software updates and two safety recalls they had not done before I purchased the vehicle from them. They did take care of this at that visit.

- Lexington, SC, USA

The contact owns a 2014 Jeep Cherokee. While driving approximately 50 mph, the vehicle stalled and all the warning indicators illuminated on the instrument panel. The contact lost control of the vehicle and ended up in a ditch on the side of the road. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The failure recurred. The contact received notification of NHTSA campaign number: 16V5229000 (power train). The manufacturer was not notified. The approximate failure mileage was 43,000.

- Leesville, LA, USA

While driving the vehicle, all of a sudden there was a shutdown of the vehicle's computer/electrical system, a loss of any steering control, an immediate vehicle deceleration with no ability to correct by accelerating, and a loss of braking control.

- Sarasota, FL, USA

On October 10, 2016, I was driving on an access road next to a highway when my car lost motive power. I was driving at approximately 40mph and I did not have enough time to pull over from the lane I was in. My dashboard kept flashing "service transmission" and also to "put the car in park and re-start." For ten minutes, I attempted to re-start the vehicle and begin driving again. Each time I would try to put the car in drive, there was a very loud racket sound from shifting and I had to put the car back in park. Finally, on the sixth attempt, I was able to shift into drive without the sound and I immediately drove my car home. I am disheartened as this was a purchase of a used vehicle only a few days prior, on October 8, 2016, that had only 30,000 miles. Needless to say, my car is already at my local Jeep dealership for repair, and not much reassurance with regards to the associated recall, as parts are not ready yet. This was intended to be a family vehicle, but if it stops while driving, it will render my family completely unsafe. The S55 recall concerns a poorly designed wiring harness, that causes the computer to shift the vehicle into neutral while driving. NHTSA recall number: 16V529 recall date: August 22, 2016 manufacturer recall number: S55

- San Antonio, TX, USA

Car randomly stops moving while driving, sometimes while turning a corner. Seems like it turns itself off, but lights on dash are still on. I'm not really sure what causes it and am hoping that it will be resolved once they have a solution to the current recall for the transaxle wire harness. Have brought it to dealer a few times and they keep telling us it has to do with the 20% oil life. I don't see how that would make a car turn off. And why would they make a car that needs to have the oil changed before the oil life is up or at all.

- Center Moriches, NY, USA

Vehical has lost power 4 times while driving. Almost causeing a collision with the vehical behind me. Vehical was diagnosed by private mechanic dealership does not have any available appointments and parts are not available at this time to correct the recall. This vehical is unsafe to drive and has been reported to Jeep but they cannot help till it is diagnosed with a certified Jeep mechanic

- N Cape May, NJ, USA

Car will slip into neutral with no warning and the engine goes into idle. This has happened six times including while exiting the freeway almost causing me to be rear ended. Jeep is aware of the issue and has issued recall S55. They have no fix and they don't know when one will be available. The mopar support reps agree this is very dangerous but will not provide a loaner or rental because they don't know how long before a fix will be available. This car has become very scary to drive and I am getting no help from the dealer or from Jeep.

- Auburn, WA, USA

On Wednesday morning, August 24th, 2016, my wife was driving our 2014 Jeep Cherokee latitude in traffic when for an unknown reason the vehicle stopped dead, no warning, no coasting to a stop, an immediate very abrupt stop. The steering wheel locked up, the front wheel drive system locked up, the vehicle was unresponsive to any driver commands. My wife had to seek assistance in moving the vehicle to a safe location out of the traffic lanes. We seriously believe that this unintended and uncontrollable vehicle action is a safety issue inherent within this model of 2014 Jeep Cherokee. Upon diagnosis by the local fca dealer, we were informed that the vehicles oem battery failed the load test and would be replaced under the Jeep factory warranty, battery part number bb94R750-aa. The dealers service representatives seemed to be unconcerned with what in our opinion is a serious design flaw with this vehicle. The vehicle has received 3 previous software updates under factory warranty due to safety recalls.

- Vero Beach, FL, USA

Vehicle loses power while driving and fails to accelerate properly which poses a safety issue when driving on freeways where speeds can reach up to 70-80mph. The vehicle will only reach first gear and reach only a speed of 40 mph.

- Pearland, TX, USA

Main issue is with the nine speed transmission on our 2014 Cherokee. We have had issues with this transmission from the day w bought car. Initially there were the bumps, bangs, knocks and hard erratic shifting both up and down shifting. Now with 20,000+ miles, and many-many trips to dealer we are still having to deal with a situation in which the transmission has been "flashed" to remove second gear on downshift, thus hanging up in third, and causing vehicle to almost stall out when trying to accelerate from a slow, non-stopping speed. This has created some gut wrenching as well situations. The only way I have found to overcome this problem is to manually shift into second gear - - - and this is supposed to be an automatic transmission. My wife generally uses this car and does not really understand the "manual shifting part". hopefully, she won't get injured or worse in this thing!!! this needs to be fixed!!!!!

- Statesville, NC, USA

The contact owns a 2014 Jeep Cherokee. While driving 45 mph, the gear shifted automatically. The vehicle was taken to a dealer where it was determined that the failure was due to NHTSA campaign number: 16V529000 (power train). The contact received the recall notice; however, the part to do the repair was unavailable. In addition, the radio started changing stations automatically. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

- Fresno, CA, USA

The contact owns a 2014 Jeep Cherokee. While driving 50 mph, the accelerator pedal was depressed, but failed to respond. The service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. On another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. The vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. The vehicle was repaired. While driving 15 mph, the automatic power locks failed to operate without warning. The vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. The manufacturer was notified of the failure. The failure mileage was 26,000...updated 10/13/16

- Alexandria, VA, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V509000 (visibility) and 16V529000 (power train); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the reasonable amount of time for the recall repair. While driving approximately 35 mph turning the vehicle to the left, the vehicle failed to turn with the road. The vehicle went off the road and flipped several times on all sides. The passenger lunged forward and fractured the windshield. The vehicle was desroyed and towed. The air bags did not deploy. The passenger received facial, neck, back, and head injuries. Medical attention was needed. A police report was filed. The contact's insurance company stated that the body control module failed and caused the crash. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 26,000.

- Brixey, MO, USA

The contact owns a 2014 Jeep Cherokee. While driving 70 mph, the vehicle stalled without warning and failed to restart. The vehicle was towed to the dealer where it was diagnosed that the electrical system failed and the valve body and body control module needed to be replaced. The vehicle was repaired, but the failure recurred three additional times. The contact mentioned that the VIN was included in NHTSA campaign number: 16V529000 (power train). The manufacturer was notified of the failure. The failure mileage was 11,000. The consumer stated the vehicle broke down on four separate occasions.. when the consumer tried to restart the vehicle, the electrical components came on and the engine tried to turn over, but failed. All power to the vehicle was working inside; radio, dash, touch screen and lights were on. The consumer tried to restart it again, but the engine did not even turn over, but all the electrical components continued to work. The consumer called a tow truck, and when he jump started it, the vehicle made a loud noise when dropping into gear and jerked upon acceleration. When the vehicle broke down the fourth time, it dropped out of gear with a jerking motion. The transmission failed while merging into the traffic. Once the vehicle transmission dropped out of gear, the parking brake engaged and the vehicle proceeded to fish tail across three lanes of traffic. The vehicle loss power steering and failed to accelerate. Updated 11/08/16. Updated 11/08/16

- Wrens, GA, USA

Car was parked and upon startup produced a loud bang. Car reversed after a jerk and a complete loss of power. Turned car off and turned it back on. Felt like it rode in neutral without the ability to accelerate. Almost caused an accident. I had my child in the back seat. Every light on the dashboard lit up-failed transmission ect... I have photo documentation.

- Freehold, NJ, USA

The contact owns a 2014 Jeep Cherokee. While driving various speeds, the system board randomly lost power and the vehicle suddenly shut off. The vehicle was towed to the dealer, but the cause of the failures was not available. The manufacturer was notified of the failures. The failure mileage was 20,000.

- Pikesville, MD, USA

Twice, while driving on the highway my vehicle warning lights came on and said transmission needed serviced, service parking brake, shift vehicle into "P" then desired gear, and vehicle lost acceleration almost causing an accident. The most recent was 23 August 2016. I took the vehicle into the dealer and they said it was subject to a recently released recall from Chrysler, recall S55 however they have no parts to fix it at this time and there was no eta on when it would be fixed. Chrysler offered no remedy or alternate vehicle to drive until this problem could be fixed.

- Reynoldsburg, OH, USA

WHEN I GOT OFF WORK ONE MORNING, ABOUT TO GET ON INTERSTATE BUT JEEP WAS ACTING FUNNY, ALL THE WARNING LIGHTS CAME ON, SO I DECIDED TO STAY ON SERVICE ROAD, CAME TO A LIGHT AND STOPPED, MIND YOU ALL THE LIGHTS WERE BLINKING AND THEN MY WIPERS STARTED GOING OFF, THE JEEP WOULDN'T GO THEN IT DIED. I TRIED THREE TIMES TO PUSH THE START BUTTON BUT THE JEEP DIDNT START UNTIL FINALLY THE 3RD TIME, IT DIDN'T DRIVE WELL, SPUDDERS UNTIL I PULLED OVER INTO A PARKING LOT, THE CAR WARNING LIGHTS WERE ON AND FLASHING WIPERS GOING WITHOUT BEING ON. I TURNED THE CAR OFF AND WAITED FOR ABOUT 15 MINUTES AND IT CAME BACK ON STILL HAD WARNING LIGHTS ON BUT NOT FLASHING AND THE CAR DROVE FINE ALL THE WAY TO THE DEALERSHIP. THIS HAPPENED ABOUT 5 WEEKS AGO THEY FOUND NOTHING WRONG. ABOUT TWO WEEKS I WAS BACKING UP, THEN PUT IN DRIVE AND THE JEEP CONTINUE TO BACK UP, HAD TO PUT IN PARK THEN IN DRIVE TO GO FORWARD THIS HAPPEN THREE TIMES ON THAT DAY, THEN ON SAME DAY WAS DRIVING ON THE INTERSTATE AND GOING ABOUT 73 MPH IT WAS DRIVING ROUGH, THE RPMS STAYED ON 4 AND NEVER DID IDAL DOWN. TOOK TO DEALERSHIP AGAIN, NOTHING WRONG. THEN ON FRIDAY 7/29/16 SAME THING WITH ALL THE LIGHTS AND WIPERS GOING OFF, BACK TO DEALERSHIP, AS OF YESTERDAY TUESDAY STILL NOTHING WRONG. I BROUGHT WITH 176 MILES ON IT, NEVER GOT THE EXTRA WARRENTY OR SERVICE WARRENTY SORRY DON'T THE MONEY FOR THAT, I HAD TO PAY FOR MY OWN RENT A CAR, DEALERSHIP WON'T PAY FOR IT. I HAVE 57000 MILES ON MY CAR IN TWO YEARS, ALL HWY MILES I WORK FAR FROM HOME. I WANT TO TRADE BUT WILL BE UPSIDE DOWN VERY BAD. I DON'T FEEL SAFE IN THIS JEEP AND WILL NEVER BUY ANOTHER ONE EVER, EVER, EVER... JEEP DEALERSHIP DOESN'T GIVE A RAT'S [XXX] EITHER. NOT A HAPPY CAMPER. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Bells, TX, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle randomly stalled more than five times and was towed to the dealer each time for diagnostic testing and repair. The dealer replaced the transmission and various sensors, but the failure continued to randomly progress. The dealer was unable to provide a repair solution. The manufacturer was notified of the failure and was unable to provide a repair remedy to the dealer. The failure mileage was not available.

- Panama City Beach, FL, USA

I have received 2 safety recalls R40/NHTSA 15V-461 S 27/ NHTSA 16V-240 I have taken the vehicle twice to the dealer for the bucking in the transmission. I attempted to bring in the vehicle early August appt. Today is 7/25, I was told by the dealership there was time for an oil change, however I need to wait till 8/29 to address the recalls. The recalls sound urgent and I drive everyday. The dealership is making me wait over 1 month. Please help dealer is hudson Chrysler Jeep Dodge Ram 625 route 440 jersey city, NJ 07304 thank you

- Jersey City, NJ, USA