The contact owns a 2014 Jeep Cherokee. When driving at any speed, the electronics on the dash board went out. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 14,000. Updated 8/10/15 the consumer also stated the doors would not unlock, at times. Updated 03/01/16

- Kimberly, ID, USA

Driving 80mph on highway when computer shut down, lost power steering, lost response from throttle, RPM went to 0, mph went to 0. note on dash computer said to shift into desired gear when the car was already in drive. No check engine light came on.

- Aurora, CO, USA

On 09th July 2014, I bought a Jeep Cherokee 2014 at united cars al mana airport showroom qatar. Unfortunately, the product Jeep Cherokee is not usable according to the following: On Friday 14th November 2014 07:00 pm, the car completely shut down without any prior warning or alert messages, dashboard shows (smart key failure, steering columns is not locked as stated on the repair order), despite several attempts to contact mopar road assistance, but the number given was wrong. After many trails I delivered the vehicle to the services at 11:30 pm. Two days later I got a phone call from service consultant stating that the car is ready for pick up; repair report indicated that the battery was faulty and has been changed. On 29th November 2014, the car breakdown and every single warning message have been appeared on the dashboard, then, I delivered the car by breakdown on a trailer. The warning message was "transmission services?, the repair report stated that the dynamo has been changed only. On 7th December, 2014 exactly the same thing has happened with small change that time, the car delivered to me by extra error ?transmission performance failure?. recently the complications begun to increase rapidly, I delivered the car for the fourth time to services. ? on 31st January, 2015 I delivered the car to the services by transmission problem. " on 02nd February, 2015, I received same phone call, one day later the car completely stopped in the middle of the road. On 7th February, 2015, I met the service manager and he promised to solve the transmission issues as they received bulletin by the faulty part from Chrysler usa because it's a known problem. On 09th February, 2015, I received a call from their engineer asking me to go to dealers workshop because new software just received. The car was delivered on Saturday 14th February, 2015.

- Doha, DC, USA

Vehicle suddendly stalls, check engine light came on and a message that says service transmission, press parking brake, when started the vehicle and put it in reverse a big noise was heard from under the car this happened 3 times. I dont feel safe taking my family in this car that can stall in the middle of a highway, and can cause a big accident.

- Miami Gardens, FL, USA

The contact owns a 2014 Jeep Cherokee. The contact received a recall notification for NHTSA campaign number: 14V643000 (electrical system, air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure...updated 05/20/15 updated 7/6/2015

- Neptune, NJ, USA

Will not start. The odometer screen and radio screen light, when I depress the brake peddle and press the start button both screens black out and vehicle does not start. The screens light back up and radio starts playing. The only message on the odometer screen is the start sequence. Press the brake peddle and press the start button. Jeep not turning over - not trying to start.

- Grand Junction, CO, USA

70 mph on interstate hwy, suddenly emergency brake comes on. Car immediately brakes to 35 mph before car can be moved to emergency lane. Mil light is on, emergency brake light is on, transmission gear light is flashing, screen command says "park the car, service transmission and parking brake". emergency brake light on console is off. Ignition turned on and off 6-8 times, try to drive, car won't move. Cycling ignition and transmission shifter car suddenly starts working normally except for mil light. Scan revels no codes. Car runs fine for two weeks and again at 70 mph on interstate the emergency brake comes almost stopping the car in slow lane. Repeated the procedure referenced above for about 5 minutes until the car started running normally. Mil was on for 50 miles but no codes stored or freeze frame. This occurred 5 days after having recall R05 performed, rrt 14-040, and PCM update.

- Crestwood, KY, USA

While driving the odometer messages started popping up and an alert chimed for each one: Acc / fcw unavailable service required; big red battery icon and low voltage message; park assist off message; radio screen went blank; small red battery icon remained lit on the odometer screen. I then selected to view the battery voltage along with my speed on the odometer screen. The voltage moved from 16 to 15 and stopped at 14V (1/2 charge) all in less than 5 seconds. I tried to make a hands-free phone call and as the phone was ringing the phone call was terminated by the vehicle.

- Grand Junction, CO, USA

Picked vehicle up from dealer - they made sure battery was fully charged and suggested it be driven before taking home. On the interstate at 65-75 mph activated the adaptive cruise control. It shut itself off in approximately 10 seconds. Then a message on the odometer: Acc / fcw unavailable service required; message low voltage; radio screen went blank then came back on. A small red battery icon remained lit on the odometer screen.

- Grand Junction, CO, USA

The car completely shuts down with no indication or warning while driving, steering wheel locks. Immediately after shutting down the brake (however the gear is in drive) and battery light displays. I take gear out of drive and put it in park, wait a minute or two at times right in the middle of residential street or the end of a turn but it always occur while the car is in motion. I have to crank the ignition several times while tapping down on the gas pedal until the engine starts, hit the brake release, put gear back in drive or at times neutral then back in drive in order to move. This occurrence happened a few times before repairs and about two or three times daily after transmission repairs, and software updates. When pushing down on brakes to make a stop the car will accelerate (as if it's confused whether to stop or go, although I'm pressing the brake to stop) before coming to a complete stop. When backing up or switching gears it's a forceful loud jerk between shifting gears. While driving out of the blue the windshield wipers came on (no rain) and I was not able to disable them. I pulled over on the shoulder and turned the car off waiting a moment before restarting they continued to go back and forth on a dry window they stop on their own about 20 minutes later. Speedometer blanking in and out. Car burning excessive amounts of gas. Prior to engine shut down no indication or warning messages however after repairs of transmission and software updates the engine, throttle, ABS lights, and transmission service message appear and disappear simultaneously when the car is running as expected. Tire pressure display inconsistent.

- Reisterstown, MD, USA

Started backing out of parking space; stopped for vehicle passing behind; started to resume backing; numerous warning lights and tones started; such as a message to get service; transmission would not engage and move vehicle; coasted to another parking space; vehicle engine would rev when gas pedal pressed but transmission still would not engage; clunks were heard as shifter was moved to neutral, park, drive and reverse; turned off engine and waited; several minutes later everything was normal when engine was started. Had vehicle serviced at Jeep dealer. Vehicle was reprogrammed by a fca technician on 03/11/15. On 3/24/15, mileage: 13,749 the same vehicle performed similar to first event as stated in the above description. This event occurred as vehicle approached a traffic signal; moving around 20 mph. Transmission would not engage. Coasted to a safe area. Turned off switch to engine; waited, then restarted; system reset. All appeared to be normal except park sense system is inoperable; on/off switch for park sense will not resolve inoperable status. Headed to dealer again tomorrow for service. This is a serious safety issue.

- Lexington, SC, USA

When shifting from park to reverse or drive, the vehicle will occasionally not shift into gear, even though the display and shift control indicates that the car is in reverse or drive. When this happens, when I release the brake and apply the gas, the car does not move. This happens about once every 10-15 times the car is shifted from park. The most serious incident happened when I was parked uphill. I shifted the car into drive, but when I pushed the accelerator pedal the car did not move forward but instead started rolling backward. I had to move the shifter into park, and again into drive before the gear would engage. Additionally, there have been times that the car will not accelerate after being stopped at an intersection. When I apply the gas, the car will hesitate for 1-2 seconds before engaging and moving forward. I am concerned that these issues will end up placing myself or my occupants in danger if an emergency situation arises while on the road, or if the transmission fails completely and I roll back into another car.

- San Francisco, CA, USA

While driving the vehicle the instrument panel starting running a check system cycle, ie. Transmission service needed, anti-lock brake need service, battery needed to be checked, mil was on, etc. (I have video of one occurrence) and I was no longer able to accelerate the car even though the engine was still running. The electronic parking brake was engaged and I could not disengage it. After the car slowed down I turned the engine off and on several times until I was able to accelerate the car. The mil was now on steadily. This has happened 4 times now.

- North Babylon, NY, USA

This car has been nothing but trouble since 1500 miles off the lot brand new Jeep. And then at 2800 and then at 3000 miles they replaced the power control module then two more times for software update. Then at 10250 they tell me the transmission has gone and needs to be replaced. As if anything else can go wrong with this car the tires they put on from the dealership Firestone my aft right tire split on the sidewall for no reason at all the only damage on the tire was the crack on the tire. So not only is the car defective but the wheels from Firestone as well. Has anyone else experienced my horrible luck.

- Quakertown , PA, USA

Electrical issues and update to 2/9/15 complaint. As requested by Jeep customer care, took 2014 Cherokee for second opinion for headlight issue. (new car, have only had 5 months). Upon leaving the dealer, multifunction / check engine warning light went off. Thankfully, close to dealership, returned 1.5 miles - ran diagnostics. Tech stated pages of error codes, no idea could be transmission, steering column, stability control, radio, ABS, anything electrical. Had to leave the car as advised unsafe to drive. 2 days later, no idea whats wrong, still at service dept. Today, tech said Jeep told them to drive car 20 miles and see if the code is gone. Informed dealer this is unacceptable for Jeep and further compromises safety of this vehicle. They need to pinpoint exactly what caused the check engine code.

- Medina, OH, USA

While turning at a stop light the car slipped into neutral. Check engine light came on, service transmission message on dash, parking brake light came on and also traction control light. Pulled over and restarted car still would not engage into to drive. Had to let car sit for 30 minutes then restarted and went back in to drive. Made it to dealership but slipped out of gear one more time on the 20 minute drive. The exact thing has happened 2 more times and has now been at the dealership 3 times in 2 weeks. Afraid for my safety at this point!

- Canton, MI, USA

On December 7th, the car (2014 Jeep Cherokee with 12,600 miles) lost power unexpectedly while I approached a stoplight, and had to be coasted to the side of the road. We waited approximately 10 minutes, and it restarted. No warning or check engine lights came on. Over the next several days, we had approximately 3 instances where the car either wouldn't start, or would lose power. Still no warning lights came on indicating an issue. As we believed this to be a potential safety issue, we took it to the local Jeep dealership and asked them to check it out. They kept it for 6 days and indicated that they could not recreate the issue. We picked the car up on Dec. 16th. On December 25 the car again lost all power while driving (lost engine, power steering, and power breaks). Fortunately this occurred on a local road and the car was able to be coasted to stop without incident. This time several indicators illuminated including the 'check engine' light. We had the car towed the next day to the same dealer. At the time of this writing, the dealership has had the car 22 days, and still have not been able to diagnose the issue. They did replace the PCM, however this did not correct the issue. I'm filing this complaint because of the potential safety issue. I also have a concern because Jeep is not able to properly diagnose the problem in a reasonable amount of time.

- Pittsburgh, PA, USA

Two problems came up at around the same time. The car was delivered with the transmission 4 quarts low on fluid. The car was slipping out of gear, lurching and shuddering. The transmission is a sealed unit so there was no way for me to know that. Then the dash display went completely dark. No feedback was given, its a digital display. So I had no speedometer, tachometer etc and the warning lights were out. I feel like a vehicle with no dash display that slips out of gear when passing or lurches forward when stopping could be dangerous to other drivers and pedestrians.

- Camarillo, CA, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that after starting the vehicle, the engine rpms increased to 6000 and all of the warning indicators illuminated. The contact shifted into park and attempted to turn off the vehicle; however, the vehicle failed to shut off. The fire department disconnected a wire underneath the hood in order to turn the vehicle off. The fire department reconnected the wire, but the failure recurred. The vehicle was towed to the dealer who diagnosed that the ignition and the communication between the ignition cap failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 12,200. Updated 03/04/15 the consumer stated after 28 days of being in the auto center the vehicle was repaired. Updated 10/8/2015

- Laguna Beach, CA, USA

My wife was on her way to work for the last day before christmas and got 2 blocks from the house before calling for help. The vehicle lost power and luckily she was able to get off of the road. It was rainy both the day before and that morning also. She said there was a message that came up saying shift into park and start the car. She couldn't get it to start again. I met her and after trying, got the car going but noticed that I didn't feel any response or hear any engine revving when pushing the gas pedal down. It also seemed to start fairly rough. She took my vehicle to work. I checked the vehicle later and it started ok. The battery voltage was the normal 12.6V and 14.7V when running. At first I thought it was a fluke. The next day as the vehicle wouldn't start. We decided to wait until fri morning with christmas being thurs. The vehicle did start before the flatbed towed it off to the dealer. The dealer had the vehicle all day and was about ready for me to pick it up when they noticed a loss in pressure at the fuel pump and decided to replace it. After we got the vehicle back it ran ok for a few days but then on 1/3/2015 it cut out again about two blocks from our house in the other direction.. it was again rainy outside. She again saw the same message. I met her and got it started again but also again noticed no reaction to stepping on the gas pedal. When I shifted it into reverse it then seemed to react to giving it gas fine and drove home ok. We took it to church and around town the next day and it seemed fairly normal. Having gone through rough shifting problems with this vehicle early and two transmission problems with Chrysler Grand Voyager and then this Jeep and the articles on this site that seem to be pointing to Jeep transmissions I think Chrysler better come up with the right fix very soon before someone gets killed.

- Middletown, MD, USA