The car states 'service shifter' and does not allow you to do anything with the car. It lights everything up red on the shifter and you can't clear 'service shifter' off the dash. This happens while the car is running and you have to hope when you put it in park again it'll get you home safe.

- Oswego, NY, USA

Gear shift lights are all on at the same time; P, R, N, D when I start the vehicle, doesn't matter what shift I am in, they are all on at the same time until I turn the vehicle off.

- Snowmass, CO, USA

Service shifter light comes on again after it was worked on previously.

- Middletown, NY, USA

While driving the "service park break" illuminated along with the an illuminated yellow/amber colored "brake system warning parking brake" warning light and brake on the center panel. Intermittently a "4WD temporarily unavailable" will come on as well. I took to my dealer and they said there is water leaking and has damaged/corroded the electronic control module and it needs to be replaced and isn't covered under warranty. Isn't this part of a manufacturer defect?

- St. Louis, MO, USA

Service shifter warning keeps coming up on vehicle. Chrysler wants over $1000 to replace the shifter. I see online there are a ton of the exact same complaints

- Rowlett, TX, USA

Car shut off and won't come back on. Dealership replace the key ignition and still not working

- Lithonia, GA, USA

Vechical lost speed, stalled, no power. Will not excell. Engine light and etc light on. On a city street in motion. It looses steering and will stall also. I replaced the battery.

- Kenosha, WI, USA

During my most recent visit the vehicle received recall updates. A couple days after the stereo system froze as I was driving. I pulled over turned car off then on and it began working again. Soon after I realized the car has been sluggish to start. Currently it is not starting and I get a battery low voltage message.

- Maywood, CA, USA

On startup of my vehicle, the wipers start on full speed without any control. The turn signal indicators do not function and my vehicle has rough shifting. Lastly, the running lights on the vehicle do not function when this error is occurring. The error that appears is "shift to P and then desired gear". so I literally have to stop my vehicle (even if I am on the highway) shift to P and then back to D. this is extremely dangerous while on the road. This has happened multiple times and the only way to stop is by stopping the vehicle and disconnecting the battery to reset the software. I have taken it to the dealership and they have flashed the software multiple times, however the same issue keeps occurring. Now I am experiencing a "service shifter" error. This error flashes on the instrument cluster when driving and all of the shifter lights illuminate red. This error happens sporadically and should be addressed as not being able to use turn signal indicators is also extremely hazardous and dangerous while on the road.

- Charlotte, NC, USA

While driving, the vehicle shifts very rough. Whether on the interstate or just driving around town. It also idles very high, and uses a lot of excess gas. Also, when I turn the vehicle on there are times that nothing will appear on the lcd screen, so I am unable to control anything in the car as far as electronics, climate, radio, phone etc. Even turning the vehicle off and then back on does not work. Eventually it just turns back on, while driving. Every once in a while a message will come across the screen stating there is something wrong with the phone in the car and to contact the dealer.

- Sioux Falls, SD, USA

Car shuts off while driving, engine stalls, car downshifts when excellerating on highway. Dealer has replaced engine and transmission, car still shifts rough and has started stalling again

- Long Beach, CA, USA

The dashboard completely goes blank for 3 seconds and then comes on wall driving. Or engin completely shuts off for 4 seconds and then turns back on wall driving

- Bremerton, WA, USA

I was getting gas and when I went to put the vehicle in drive the emergency brake enabled, with the light blinking. After several attempts to turn it off, finally it dislodged. While I was attempting to dislodge the emergency brake, I happened to be at the gas station where my mechanic is, who I use for oil changes and minor maintenance. He opened my trunk and noticed cracks in the frame, and the entire spare tire wheel well was filled with water. He advised me to take the car directly to Jeep and that they needed to fix this, it was his opinion this was a safety manufacturing defect. I took the car to Jeep, who informed me my car was out of warranty and they would be charging me for this. I contacted corporate Jeep, who unfortunately relies on their dealerships to advise them. Corporate finally told me that after three weeks of the Jeep dealership having my car, they would not be covering the issue due to a front end accident from 2015. I took the car to the body shop who fixed the car from that accident and received his expert opinion that this was all original, never fixed and there was no way the accident could have caused this. He reiterated that the dealership should rectify this issue since it is a safety issue and a manufacturing defect. There is nothing wrong with the gasket and there is no other way, in his opinion, for water to enter the spare wheel well and affect the emergency brake. The car is currently at the dealership, the emergency brake will not dislodge. Jeep needs to be held accountable for this.

- Holtsville, NY, USA

I made it to work on November 18,2019 my car was stationary in the parking lot of golden corral, and customer come inside to tell the manager that a car was on fire. Which was my car the fire department came to put out the fire. Also fire department did an investigation and found that the fire started from an electrical wire under the dash board that lead to roof of the car.

- Hammond, LA, USA

Within two minutes of starting the vehicle and driving it on the road, the vehicle was stall mid-traffic and become inoperable. The battery light then comes on with an error on screen with something to the effect of, "car must be in park in order to shift." Turning the key does nothing until 3 minutes of causing a traffic hazard when the engine finally turns over. Also the transmission has rough shifts at slow speeds causing the vehicle to suddenly jerk forward as if the gas was aggressively pushed down. This jerkiness to the transmission and speed has almost caused me to hit parked vehicles when trying to park the vehicle in a parking lot area.

- Corona, CA, USA

The contact owns a 2014 Jeep Cherokee. While driving on the highway, the contact noticed smoke inside the vehicle. He then noticed that the automatic door locks on the driver's door caught fire. The fire started within the door and was burning through the door panel. The driver pulled over and the occupants exited the vehicle. The fire department arrived and contained the fire to just the driver's side door. There were no injuries. The contact's wife was driving at the time of the failure and inhaled a lot of smoke. A doctor's appointment was scheduled for December 18, 2019. A police report was not filed. The contact was unsure if a police report was filed. John greene Chrysler Dodge Jeep Ram (910 jamestown rd, morganton, nc 28655, (828) 584-5337) stated that there were no recalls and informed the contact not to tow the vehicle to their facility. The manufacturer was contacted and stated that they would send a team to investigate the failure and inspect the vehicle damage. The vehicle was towed back to the contact's home. The failure mileage was 42,000.

- Kingsport, TN, USA

The contact owns a 2014 Jeep Cherokee. While operating the vehicle, the instrument panel suddenly turned dark, shut off, and the engine stalled. After restarting the engine, the vehicle operated normally. The contact stated that the failure occurred on multiple occasions. The vehicle was taken to an unknown dealer who was unable to duplicate the failure and no failure was found. The manufacturer was not notified of the failure. The failure mileage was 90,000. The VIN was unknown.

- Moorestown, NJ, USA

I was getting gas with my baby in the car with me when I tried to shift into park the car was stuck. The emergency brake engages itself. When I looked around and in the back I noticed water in the spare tire wheel well. I understand the electrical component to the emergency brake is underneath this. I followed the water trail (it rained the night before) and saw a huge crack in my frame when the lift gate was up. Which, to me is where the water is coming from. I got it to my dealership, somehow and it's there currently. I called my insurance company, they will not cover because I did not have an action that caused this problem (such as an accident). They advised me this is a manufacturing problem.

- Holtsville, NY, USA

When I am driving my car will shift itself into neutral and stall out and then it will shut off when I am traveling 70 mph down the highway. Then when I have to turn it back on I have to turn the key then shift my car into neutral and let it coast a little so that way it will turn over. It has done this 6 times now and the last time this happened it broke down and it would not start back up. The last three time this happened I was on the highway, traveling about 70 mph. When it happened about the third time a different light came on saying my throttle peddle was going bad and that the ignition was going bad as well. I took it to go get the codes read but every where I took they were saying they could not help me and that we would have to pay out of pocket for it. Meanwhile my fiance and I looked up recalls on the Jeep Cherokee and there is recalls on the transmissions and other things as well. And all the recalls are for the 6 cylinder Jeep but my Jeep is having all the same problems that the 6 cylinder Jeep are having. But no one will help fix it. I have talked to Chrysler corporation 2 times an each time we talk to them they say it is not their problem and that it is our problem. My car is unsafe to drive and it do not trust to even have my family in it.

- Lancaster, PA, USA

I bought the Jeep 8/2017 and took it to the dealership mid 2018 and complained to the dealership that the Jeep accelerates on its own while I'm driving that I have to put my foot in the break to slow the Jeep down. Right after the dealership finished their testing they stated that they didn't notice any acceleration with the Jeep was fine but it was still accelerating while I drive it and right after I left the dealership the engine started knocking making a ticking sound and had been doing it a year after I brought it. I'm scared I will get in an accident because it seems to speed up (accelerates) on its own. This happens on the city streets mostly and more if I'm goin down a small hill with my foot on the break it automatically speeds up and the engine reves up past 3 to 4 RPM with my foot in the break. My electric problem is the radio and backup camera doesn't not alway come on when I turn on the Jeep some times it takes like 5 mins for it to come out or it comes in after I've drive a few blocks. I let the car run and warm up before I pull off.

- Philadelphia, PA, USA