Cars shift bezel and jumper harness failed and had to be replaced. While driving the car, a message comes up that states service shifter and all the lights on the shifter light up. Dash display will not go back to normal until the vehicle is turned off and the system resets. The problem is sporadic and happens randomly but started occuring more frequently after Jeep did a software patch related to another rebate in the last 60 days. Vehicle is less than 5 years old and I was told by dealership that they've seen this before and classified it as an electrical issues. It wasn't covered under warranty despite it being a failure of the electrical system and that there is no way that I could have actually damaged this part.

- Peoria, AZ, USA

Transmission shift indicator lights will come on (all of them) randomly, and will go off after stopping and restarting the engine. This is difficult to do when traveling on an interstate highway

- My. Sidney, VA, USA

My car starts and will drive then randomly turn off while I'm slowing down or waiting to turn. It shuts off the engine and battery light come on. I wait a few seconds and it starts right back up. It does it at least once a day but when I take it to the auto shop they can't identify any codes or anything that's wrong.

- Chicago, IL, USA

Was driving home last Saturday night. 10-26-19, all of the sudden antilock light warning appeared, parking brake warning, 4X4 system. Traction control, and service transmission warning. I pulled over, shut vehicle off, once restarted it was all off, then I drove about 10 miles up.the road. It came on again all lights and warnings, when your driving between 40-55 mph, it seems to accelerate and then decelerate. As if someone was giving it gas and then letting off of the pedal, is how I can describe it. I started it on today 10-28-19, it's still driving the same way with all warning lights on. Code reader doesn't show anything wrong with it. Vehicle has 61,640 miles on it. 2.4L, 9 speed transmission.

- Holton, MI, USA

My car starts to stall, slow down then jerks and doesn't move afterwards. Then a message comes up saying 'shift to P, then desired gear' and I have to shut the car off about 4 times before being able to drive it again. This is while I was driving heading to work, while at a green light.

- Katy, TX, USA

Every few weeks, I will get a warning that flashing on my display while driving saying "shift into P before shifting to desired gear", and the engine dies a couple seconds later. This has happened on cold days, warm days, flat roads, hills, and turns. Rural roads with low speeds as well as the interstate at 60+ mph. Takes about 2 minutes before the car will restart and has left me in the middle of traffic on several occasions, causing a danger to myself and other drivers. Most commonly happens when my oil life is below 30%, but has occurred at other times as well.

- Masontown, PA, USA

As I was driving home the service shifter message came on after I backed out of the parking spot and shifted into drive. My display and would not clear. After looking online I found that there is a whole group of Jeep owners that have this same issue. They discussion can be found at https://www.cargurus.com/cars/discussion-T68742_ds990296 I am surprised there has not been a recall on the automobile for this yet considering an extraordinary amount of people have this issue. Definitely needs to be looked into. I have only owned the car for less than 48 hours and am questioning returning it to the lot after a mechanic takes a look into it.

- North Charleston, SC, USA

Backing out of my garage on September 9 as well as sitting in my driveway 3 other times, my service shifter light came on. Reading online what this meant, I found a website with numerous other Jeep customers who have this problem (https://www.cargurus.com/cars/discussion-T68742_ds990296). my car could stop working any day, the dealership is unsure. I am wondering why a recall has not been done on this problem with as many Jeep that have been effected by it.

- Hillsborough, NJ, USA

The electric parking brake set itself and would not disengage, requiring tow. The dealership told mei need to pay for a software update to fix the problem, however I discovered on my own a service bulletin describing the exact problem #08-060-16 the vehicle was parked, but could not be operated. My opinion, either the dealership is incompetent, or purposefully deceitful. Pay for a software update. I asked, he couldn't answer... how did I break the software"?" it is not software, the bulletin says it all.

- Burlington, MA, USA

'service shifter' intermittently comes on. All lights are lit up at shifter P, R, N, D and stay on. When vehicle is turned off and on again, it seems to be fine. Comes on at least once within 10 starts. Reading forums and dealership does not seem to know what the problem is. Of course they want to see is when issue is occurring, not an easy task. Even when issue is occurring I was able to drive. Concerned as to what and why this problem is occurring. Could it become a safety issue?

- West Grove, PA, USA

Bought the car about 6 months ago started having issues with transmission shifting and took it in and they told me all it needed was a software update and still to this day I have even more issues car don't start at time and then when it does check engine light turns on and when I try to put it on drive I big a big club I noise and you can really feel the car shake from the shift and and says service transmission and then all of a sudden all the service light come of by far the worse car I have ever bought!! and tell this day I still have those issues

- Covington, WA, USA

Emergency parking brake (epb) will not release. Enough complaints that Jeep issued a tsb on it. Although it happened to us when vehicle was parked, it could have been applied when vehicle was moving. Noticed after we went to move vehicle after parked. Display shows "service emergency brake". lots of other complaints on same issue in your database and in Jeep user groups.. please do the right thing and get a recall issued, car towed on a flat bed to daytona Jeep. Left skid marks left in parking lot at embry riddle university. - rear wheels locked and would not budge one inch. Bad tsb mentions water infiltration around epb module near rear tire in rear hatch area. Complaint also filed with Jeep. Case 64649523. Not safe and expensive to repair if no recall. Serious issue.

- Alexandria, VA, USA

Had dealer perform Chrysler recall V69 reprogram transmission control module on 9/19/19. Went to start vehicle next morning for work and the shifter lights are all lit and dash shows service shifter. Dealer service is adamant that the two are unrelated. Dropped off on Monday morning, with no call until 30 min before service closes. Had to return call next day to find out the part needs to be ordered and may take 3-4 days. Extended warranty will not cover. Dealer is charging me full price on parts and labor. This is my third questionable repair on this vehicle under 80,000 miles.

- River Falls, WI, USA

Emergency parking brake (epb) locks up. Can not release. Jeep tsb mentions water infiltration around epb module by spare tire causes this issue. This could have happened when driving (it did not). Cant release brake. Cant move car. Brake is electric and releases upon gear shift movement tsb reported that connector and module gets corroded from water that enters from a bad seal. The shorted out module / connector could have cause brake lockup at high mph

- Alexandria, VA, USA

I went to start my car this morning and it would not start. I asked a neighbor for a jump and when I got the car on I shifted into reverse and it shut off. I again jumped it and lights on my dash kept saying service transmission. And all the dash lights went out. I then tried to again put it in gear and the parking break light came on although on the actual light switch it was not illuminated. I tried to take my child to school and was unable to due to the car would drive and then shut off again. I've had this car for less than 2 months from the dealership and seems that my type of vehicle has a recall just not for my specific VIN

- El Paso, TX, USA

This is my 2nd complaint since the transmission issue on 8/6/19 (tracking #11242090). I have not received an update regarding that issue. I followed up with the manufacturer who informed me that my VIN was not associated with the recall. On 8/7/19, I had the dealer perform a diagnostic test and they found that my SUV required a software update on the transmission and powertrain. The same recall affecting the 3.2L but not issued to my VIN. On 9/8/19, my SUV began surging multiple times when I was in idle at city stoplights and died when in shifted into park three times within an hour. The only indication of an issue on my dashboard was the battery light that came on once the car died. The dash and radio continued to perform fine but the engine shut off with the key still in the ignition. I had the battery tested on 8/06/19 along with the alternator and terminals and they were at 100%. the battery was new when purchased 11/2018. I'd like to resolve this issue in order to feel safe driving this vehicle. I can provide further documentation from the dealer bayside Chrysler Dodge Jeep Ram 10535 automall parkway, D'iberville, ms 39540 or it can be requested from them directly.

- Gulfport, MS, USA

Service shifter light consistently comes on. Spoke with dallas Dodge Chrysler Jeep and they indicated they have had numerous complaints about the same problem and Jeep has redesigned the part as there was a flaw in the original design. Numerous forums detail the problem as well.

- Dallas, TX, USA

My vehicle was taken to a Jeep dealer to take care of two other recall issues. I parked it at the dealership the evening before the service was to be done. Other than the two recalls nothing was wrong with my vehicle. The next day the dealership called to tell me that the recalls were done but when they drove it in to be repaired, the 'service shifter' light was on. It was not the evening before. Out of no where this light came on and now it will not go out and I have no lights indicating if I am in park, reverse, neutral or drive or (+\-). the vehicle was stationary when this occurred. I also can not view the exact speed I am traveling at, or any of the computer options that were available on the vehicle, that area just reads 'service shifter.'

- Hannibal, NY, USA

My Jeep is popping out of gear, tells me to shut off the vehicle and restart it. I went to Dodge to ind out if it could be fixed and they said since its not apart of the recall that we will have to pay out of pocket. There is a recall on this Jeep for the 6 cylinder 2014, its for the same thing my Jeep is doing. This is now happening almost everyday, im afraid my vehicle won't turn on one day and im gonna get hit by another car or worse.

- Wharton, NJ, USA

Veh in motion, service shifter, this started after they fixed the recall from the reprogram transmission control.

- Russellville, KY, USA