10.0

really awful
Crashes / Fires:
6 / 8
Injuries / Deaths:
6 / 0
Average Mileage:
34,761 miles

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« Read the previous 20 complaints

problem #208

Aug 182019

Cherokee

  • 51,000 miles
I started my car early in the morning to go to work and after a couple of feet of driving the vehicle, the engine turned off and battery light came on. Battery is sufficiently charged. Turned the car back on, drove a couple more blocks and it did it again, then again while trying to get on the freeway.

- Hagerstown, MD, USA

problem #207

Aug 132019

Cherokee

  • miles
3rd time since purchasing this vehicle.no warning I turn it of wont crank tunr over nothing.lights still working

- Rochester, NY, USA

problem #206

Aug 142019

Cherokee

  • 53,000 miles
Several gear shifter indicator lights are on at the same time. With no indication if the vehicle is in reverse or drive. Talk to the dealership and they said there are wires broken and the wire harness needs to be replaced. I believe this is a manufacturing defect, how can anything I did create this malfunction but I'm being charged for the repairs.

- Kingsport, TN, USA

problem #205

Jul 282019

Cherokee

  • 87,000 miles
Starting at the beginning of this month my car will randomly shut off and state to 'shift gear into park' the gear shift lights on all letters light up red and the car takes about 20 minutes to start back up. Today it happened three times in a row while in the car with my daughter and it has me petrified. We went up the hill by our home and it happens and the car started going backwards.

- Dayton, OH, USA

problem #204

Jul 172019

Cherokee

  • 82,000 miles
My problem started about two weeks ago when I went to put my car into reverse from park after having just started it and it drove forward instead of backwards. I had to put it back into park then back into reverse before it would go backwards (no I was not on a hill I was flat, the car was acting as though it was in drive instead of reverse). Then it progressed to I went to change from park to drive and the engine just reved when the gas was pressed (acting as though it was in neutral) and I yet again had to put it back into park and turn it off to get it to go into the right gear. Then it progressed to my battery not working properly and my car not wanting to start up right away. And it got even worse to the point my car now says I need service on the shifter. I have had this car for 9 months and I drive it 10 miles a day (to and from work combined) 5 days a week and hardly ever anymore than that. I had never had any problems with it before this week and now all these problems are popping up at once.

- Morgantown, WV, USA

problem #203

Jul 032019

Cherokee

  • 82,300 miles
The contact owns a 2014 Jeep Cherokee. The vehicle lost motive power while driving the contact was almost left stranded the mechanic was unable to pinpoint the failure. The contact stated that while driving at approximately 35 mph, without warning the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to gengras Chrysler Dodge Jeep Ram, 460 Connecticut blvd, East hartford, ct 06108, (860) 289-0246, to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 19V447000 (power train). The manufacturer was contacted and informed of the failure. The approximate failure mileage was 82,300.

- Manchester, CT, USA

problem #202

Jul 112019

Cherokee

  • 82,000 miles
My problem started about a week ago when I went to put my car into reverse from park after having just started it and it drove forward instead of backwards. I had to put it back into park then back into reverse before it would go backwards (no I was not on a hill I was flat, the car was acting as though it was in drive instead of reverse). Then it progressed to I went to change from park to drive and the engine just reved when the gas was pressed (acting as though it was in neutral) and I yet again had to put it back into park and turn it off to get it to go into the right gear. Then it progressed to my battery not working properly and my car not wanting to start up right away. And it got even worse to the point my car now says I need service on the shifter. I have had this car for 9 months and I drive it 10 miles a day (to and from work combined) 5 days a week and hardly ever anymore than that. I had never had any problems with it before this week and now all these problems are popping up at once

- Morgantown, WV, USA

problem #201

Jul 152019

Cherokee

  • 75,000 miles
Takata recall fill car with gas it will shut off and loose all soeed control and the serbice parking break comes on windshield wipers go you loose power steering lights flash, also car wont go again after you slow down to incomplete stop, also looses acceleration as youre driving with no warning will say to put in park and when you do you eventually loose power steering and you have to try to restart multiple times transmission jumps and jolts when shifting gears at any random time. This all happens very randomly and gets worse any time you put gas in especially filled up all the way have taken to dealer multiple times and they say there is nothing wrong with transmission they cant get it to duplicate issue this has been happening since ive had the car 4 years now and the other issues were supposedly electrical caused by a water bottle under my seat but yet the bottle was removed and im still having problems

- New Port Richey, FL, USA

problem #200

Jul 012019

Cherokee

  • 63,714 miles
I have a 2014 Jeep Cherokee sport and my service shifter came on and my car wouldn't start unless I jump started it, called the dealership they said they never of heard of anything like that, I think this needs to be investigated or someone is going to end up kill because of there car messing up.

- Kansas City, MO, USA

problem #199

Jun 152019

Cherokee

  • 111,000 miles
Vehicle does not start'- initially seems battery related, but battery checks okay at two different parts retailers. Finally got a 'service shifter' message on the led readout on the dashboard. But problem is intermittent and dealership says they can't fix it unless it acts up in their possession. Some owners in an online forum report similar issues across a number of model years. Please help.

- Fuquay Varina, NC, USA

problem #198

May 272018

Cherokee

  • 106,399 miles
The contact owns a 2014 Jeep Cherokee. While driving 65 mph with the cruise control activated, the vehicle accelerated on its own. The contact stated that the failure also occurred when the vehicle was parked. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V332000 (electrical system, vehicle speed control). The contact stated that the engine check warning indicator was illuminated. The vehicle was taken to an independent mechanic and landmark Dodge Chrysler Jeep Ram (located at 1900 S noland rd, independence, mo 64055, (816) 836-0100) where it was waiting to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 106,399.

- Blue Springs, MO, USA

problem #197

Jun 022019

Cherokee

  • 60,000 miles
When driving vehicle will enter what Chrysler/Jeep calls limp mode. Vehicle will slow immediately to 35mph no matter previous speed. Accelerator will not work. Vehicle must be parked and restarted to reset. This happens with no warning. Very dangerous when on interstate highway.

- Morehead City, NC, USA

problem #196

May 222019

Cherokee

  • 73,731 miles
While driving my gear shift suddenly has all lights engaged (park, drive, reverse, and neutral) simultaneously. Has occurred multiple times on both city streets and highways and only resolves by turning engine off and back on. Unknown cause.

- St Louis, MO, USA

problem #195

Jul 272016

Cherokee

  • 14,786 miles
The contact owns a 2014 Jeep Cherokee. While driving approximately 50 mph, the vehicle shut down and the service transmission, check engine, and park brake indicators illuminated. The vehicle was turned of and restarted after a few minutes, but the failure recurred. The vehicle was taken to brown Ford (888-799-6294, located at 483 NY-112, patchogue, NY 11772) where the technician reprogrammed the software. The failure recurred and the vehicle was taken back to the same dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 14,786.

- Patchoggue, NY, USA

problem #194

May 062019

Cherokee

  • 74,030 miles
Leaving my driveway the E-brake activated and I could not deactivate the unit. Called aaa to have the Jeep towed to contemporary automotive. The tow truck driver had a difficult time putting the Jeep on the ramp truck. I am fortunate I was not going 50mph. The service adviser said the problem with the E-brake was that a sunroof drain hose was kinked and water cause the E-brake fail.

- Milford, NH, USA

problem #193

May 152019

Cherokee

  • 70,770 miles
Decelerating on I-75 off ramp to city street, turned off cruse control, Jeep stuttered to a stop when lightly pressing brake pedal. Accelerating cautiously, struggled to accelerate, rmp needle revving high, sluggish acceleration, jolted/stuttered to accelerate to 35-mph then accelerated normal. 4 miles down city street went to decelerate slowly for stop light, "service electronic brake system." Message came on screen, brake pedal became extremely stiff. Brake pedal would not press down as normal. Had to struggle just to get Jeep to stop at busy intersection almost rear ended vehicle in-front of me... placed Jeep in park, turned off & restarted Jeep, as past electrical issues in 2017 have happened with deceleration/acceleration (in 2017 turning off/on Jeep helped(past in 2017 bad battery cell dealership missed had to take somewhere else for correct diagnose/replaced battery)). Light turned green tried to accelerate through intersection to park in parking lot, Jeep barely accelerated to 10-15 mph "service electronic brake system" message came back on after 10 mph was reached. Had to jam down foot to barely move brake pedal 2 cm to come to a stop in the parking lot (almost hit building). Went to put driver side window down before turning off Jeep & driver side window wouldn't go down. Now safety issue might not be covered under warranty /dealership 70,774 mileage. These safety issues should always be covered for full life of warranty not just to 60,000 miles!!!!!

- Toledo, OH, USA

problem #192

Oct 032018

Cherokee

  • 50,000 miles
Transmission is not going into gear. I believe the computer is messed up L, because there are 16 codes coming up and the car was running fine befote

- Morrow, GA, USA

problem #191

Apr 232019

Cherokee

  • 40,000 miles
1. the car shifts really hard into gear as I am driving. Next issue the door electrically just stopped working

- Philadelphia, PA, USA

problem #190

Apr 152019

Cherokee

  • 56,000 miles
While accelerating on the highway, my vehicle engaged in to park. My vehicle wouldn't do anything but slow down to a roll. I was able to brake, but the vehicle became idle.

- Yardley, PA, USA

problem #189

Apr 202016

Cherokee

  • 28,715 miles
April 2016: Two year old 2014 Cherokee steering cluster display when dark. Removing and replacing the fuses initially restored the display. Dealer could not analyze as the display was working when they had the vehicle. Soon thereafter the problem recurred and was taken to the dealer while the display was dark. They recovered several general codes, did some software rebooting and the display restored. Approximately two years later the issue recurred, the dealer did several software reboots on several trips but the issue remained. Finally they determined that the cluster was bad and it was replaced. Fca reimbursed approximately 75% of the cluster and installation cost. The problem recurred intermittently for several months, each time involving a trip to the dealer. Finally they had it for three weeks, determined that all was good, and returned it to me. Two days later the cluster display died. I was referred to an independent service center with electronics expertise who analyzed the issue for two weeks, including deprogramming and reprogramming the complete system. The vehicle went to a different dealer for reprogramming and when returned to the independent service center the blank cluster display remained and they were unable to determine the root cause. The second dealer suggested the cluster was defective and should be replaced. The independent folks suggested the cluster is good, there is a short somewhere in the system or wiring, or a different module. This affects the speedometer, odometer, tachometer, all engine displays, turn signal indicators, gas gauge, and emergency warnings.

- Washington, PA, USA

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