Car will no longer shift in 4low

- Del Norte, CO, USA

My vehicle will shift roughly, sometimes surging before switching gears. This is more pronounced after refueling. Additionally, sometimes immediately after refueling, the vehicle will sputter and die when trying to pull away from the pump. Attempting to turn it back on may take a few tries before its successful. The battery light may come on, but the battery has been confirmed as not the issue. Having my vehicle shut down mid drive after fueling to where I can't steer it or move it out of the way is extremely unsafe! I just took it to the dealership. They completed a recall involving a powertrain software update, but did have any explanation for why my car would randomly die after getting gas.

- Arlington, TX, USA

PTU failed while driving, the vehicle-??s computer threw a code and disabled the 4WD. A google search seems to show that this is a pretty widespread defect with the Cherokee. The dealer is charging me $4,000 to make the repair. They say It will take them a week to secure a replacement part.

- Arlington, VA, USA

The 4WD will not work, so any time I need the 4x4 capability it is not available. I read that this problem can also prevent the car from going into park, so it can roll and cause an accident, so now I am afraid to drive it at all. It is not fixed yet.

- Las Vegas, NV, USA

My vehicle shutsdown repeatdly in the middle of the road without any warning and I was even about to have an accident many times because of the sudden shutdown and now I get it diagnosed because of another SVC 4WD light turning on. It came out to be a power transmission unit/failure which need to be fixed.

- Charleston, SC, USA

PTU unit has tested as faulty, needs replaced to the tune of $3000 and is not included in the PTU recall. dealer has confirmed the problem. *Just the dealer., svc 4wd light began illuminating on and off about 3 weeks ago.

- Loveland, CO, USA

Unknown. While driving one day the traction light and check engine light came on and then the 2014 Jeep Cherokee Sport suv started shifting gears funny like on delay mode. Engine tach gauge showed engine was reving higher then normal but the vehicle wasnt moving any faster. Then when taking off from a standstill at a light the suv shifted like it was stuck on first and then jerked when it finally shifted up to next gear. Took it to Oriellys to have them hook up the scan tool and it read TCM - gear jerked while in neutral type of code.

- Converse , TX, USA

Took our Jeep into dealership - Tom O-??Brien Jeep in Greenwood, IN because check engine light was on. Was told it the codes were low voltage & the battery needed to be replaced which we did. Within 15 minutes of picking up the car, the check engine light was on again along with. 4WD message. Took it back to same dealership. Now we-??re told PTU was going out & to get rid of the car. There is no recall on my VIN but was told there is an issue with the Cherokees & the PTU-??s going bad. I-??m reporting this issue so in can be included in your data.

- Indianapolis, IN, USA

I had purchased this 2014 jeep in the summer of 2021, which for the first many months was in the dealership repair shop longer than what I had it in my possession. After my purchase this vehicle immediately started having very strong jerking when hitting the exploratory, and even when attempting to hold a speed. These strong jerks were so strong it would cause your body to jolt forward. The dealership finally threw up their arms and said this was typical of the jeeps, and ignoring the danger. This vehicle has now been sitting in my driveway unable to start for over a month now, and was finally towed to another repair shop, just to learn that the starter is shot and needed to be replaced costing over $600 dollars. This vehicle is most definitely a dangerous lemon that it appears that I am stuck with.

- Franklin, WI, USA

Gear shifter doesn-??t want to move into drive when I start my car.

- Milton , NY, USA

Service shifter warning light

- Garland, TX, USA

When at a stop, car will dart forward even when I have foot on brake. Narrowly missed car in front of me. It does this everytime I stop.

- Bartlesville, OK, USA

According to the driver and a local Dealership, while driving down the Highway, the transfer case failed and the underside of the vehicle caught fire.

- Kansas City, MO, USA

Service transmission light and service parking brake came on vehicle gets stuck in neutral will not shift to park or drive when in drive will not shift into overdrive will run at 4,000 to 4,500 RPM at 60 MPH

- Lake Park, GA, USA

The car goes into neutral while driving and loses power. Has happened more than 10 times. This has resulted in twice on the freeway and almost caused an accident. I have taken it in to be repaired and they stated it was a software issue.

- Visalia, CA, USA

Every time I fill up with gas, the car dies a few times while driving away from the gas station. Sometimes at high speeds. The "Shift to Park" notification comes on and I have to pull over, shift to park and shift back into drive. This happens a few times and then goes away until the next time I fill gas.

- Las Vegas, NV, USA

1)Vehicle sputters & says I cannot change gears manually while driving. To put the vehicle in park then shift to neutral. 2)Warning light message to -??service shifter-??. 1)This usually happens after/while stopped at a light. Has happened 3-4 times in the past 6 months. 2) This light comes on every time I drive it.

- Patriot, OH, USA

While driving my car suddenly seems to lose power and stop and on my dash it says must placed for on break to shift into park. As I am driving down the highway or through an intersection I am not trying to put it in park and it has caused me to almost getting rex a few times. I have taken it in to be repaired several times and no one can find anything wrong with it. This has been going on for several months and normally happens to to three times a month. I will only put the most recent date below

- Pittsburg, KS, USA

I find it very hard to believe when I enter my VIN on your site it shows no recalls for this vehicle but when I enter my VIN on mopar.com it shows about 4 recalls and three campaigns. My vehicle stalls while driving and it's unsafe for my kids. I got the issue 'repaired' and the car stalls even more, there is a huge thump in the engine when I switch gears from park to revers or park to drive. Yesterday when I went to turn my car on the start button got stuck and the car did not turn on, my husband replaced the battery and got the car on but now the car won't turn off.

- Naples, FL, USA

The oil filter adapter module that has a cooling feature that has a 75,000 part shortage currently is faulty in my vehicle. Again, no one can get this part and it's currently at 75,000.

- Toledo, OH, USA