10.0

really awful
Crashes / Fires:
5 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
33,178 miles

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« Read the previous 20 complaints

problem #210

Apr 092019

Cherokee

  • miles
Air bag warning light turned on haven't been able to fix yet. Passengers seat bearing on track broken. Front end noise when turning has been in dealer multiple times and haven't been able to fix sounds like rubbing on something crinkling sound.

- Lakeview, OR, USA

problem #209

Feb 262021

Cherokee

  • 67,000 miles
Vehicle has begun losing power when accelerating. There has already been a recall for this, but it does not appear that my VIN is included. This occurred twice while accelerating on a highway

- Trenton, NJ, USA

problem #208

Feb 242021

Cherokee

  • 83,000 miles
I have an oil leak and need to replace mopar part number 688105583af. However, this part is on back order without an in stock date (some websites are saying it's discontinued). Looking on ebay I see this part being sold for $200 above msrp with over 170 sold recently. No one can help me fix this issue since the part is back ordered without an in stock date. Furthermore, doing research on this part, the issue I have is extremely wide spread with 2014 - 2016 Jeep, Dodge, Chrysler and Ram models (that all use this part). A mechanic I called stated this was a widespread issue. Since the Jeep dealerships are not carrying this part and no mechanic can order it, I am stuck with a car leaking a good amount of oil.

- Rancho Palos Verdes, CA, USA

problem #207

Jan 012021

Cherokee

  • 89,000 miles
The vehicle has a "whistle" on startup when it's cold. Goes away after a minute or two. Sources say it could be the idler pulleys but I'm no mechanic.

- Reno, NV, USA

problem #206

Aug 162019

Cherokee

  • 75,118 miles
There is a warning saying service shifter that stays lit up on my display at all times. I have had all of my recalls done but this warning light stays on and is a neusance. You can not see the digital speedometer nor anything digital for that matter. First noticed it a few weeks after I bought the car. As soon as you turn the car on the light just stays on. The recalls should have fixed this but it did not. Very beautiful car but having several issues with it that a lot of people are having same issues when researching the internet. Need this fixed asap. Cost too much money to have this many issues. Very disappointed and will issue a class action suite if no response. Also lift gate won't lock. But that's on another claim that I issued to you.

- Wynne, AR, USA

problem #205

Jan 301922

Cherokee

  • 1 miles
The service shifter light comes on at random times. It happened a while back then I didn't see it happen in a while now it happens very often and it's annoying. After reading the forums it seems to be a common problem in the Jeep Cherokee

- Ellington, CT, USA

problem #204

Jan 232021

Cherokee

  • 66,900 miles
Vehicle shuts off, unexpectedly, while driving down a major intersection, then message to switch car to park and restart.. takes a few tries to restart

- Bakersfield, CA, USA

problem #203

Jan 162021

Cherokee

  • 120,000 miles
On two different occasions I have been in the process of driving the car down a city street when it has for no known reason shut off and become immediately inoperable. The first incident of this was in June 2020. I had the car towed to a mechanic where they could find nothing wrong. They changed the oil and replaced the battery but got no indication from the diagnostic report that anything was wrong. They suggested I take the vehicle to a mechanic that specializes in electronic issues. They found an issue in the steering column that they said may have been the problem. I had it repaired and thought it was fixed. This past Saturday (1/16/21) I was in the process of driving the vehicle down a city street when again, with no warning, the engine shut off. I had the car towed to a mechanic again and again, they can find nothing diagnostically wrong with the vehicle. I have documentation for these issues but it is in the glove compartment of the vehicle and it is at the mechanics. I can provide if needed.

- Brentwood, TN, USA

problem #202

Dec 082020

Cherokee

  • 91,698 miles
I went to get my oil changed and was told and showed (in pictures taken by the attendant) that my vehicle has several oil leaks. The attendant also told me that it was a possibility that the vehicle could catch on fire because of the oil leaks. I was then asked if I had had any mechanical work done on my vehicle and I replied no since I hadn't had any work done other than maintenance. The manager then told me that I should be very angry and take my vehicle back to the dealership because it seemed like the engine and transmission were not put together properly which is why I have several oil leaks.

- Montgomery, AL, USA

problem #201

Dec 112020

Cherokee

  • 50,000 miles
While either slowing to a stop or accelerating from a stop, the vehicle "jerks", or "lunges". though I apply the pedals smoothly (gradually), the car moves as if I were pumping the brake at ~1 second intervals. Because the car is in drive and my foot is not on the brake, this causes drivers behind me to get awfully close (as my brake lights do not signal that I am stopping). This happens chronically (>1X /week).

- Honolulu, HI, USA

problem #200

Dec 112020

Cherokee

  • miles
There is something wrong with the shifter. When I'm driving I get alerted that the vehicle is unable to shift gears unless in park and I'm unable to continue to drive. I have to stop the vehicle, turn it off and restart. A few minutes after driving the same thing happens all over again. Before this happened, a few months back the service shifter light came on but then went away.

- Austin, TX, USA

problem #199

Nov 242020

Cherokee

  • 109,000 miles
Vehicle in motion after fueling. Every time I fill my tank, my Jeep starts bucking and sometimes none responsive, it also shuts off when I come to a standstill. With the engine running, I can floor the accelerator and the RPM stays the same. The behavior is only on a full tank, after 50 miles it stops. Dangerous as when I am in motion the Jeep stalls regardless of the speed I am going at.

- Pawtucket, RI, USA

problem #198

Nov 192020

Cherokee

  • 168,000 miles
This is my second complaint. I have had no feedback from my first complaint which bothers me since it a safety risk to me and my family. Recently I replaced the battery. I always let the car warm up before driving at the start of the day and have observed the car stall suddenly without warning. Fortunately I have avoided an accident from being rear ended by another vehicle. This happens every time and throughout the day. My service at the dealer is upto date and they have not indicated any issues. Please address this safety risk immediately.

- Hanover, PA, USA

problem #197

Nov 162020

Cherokee

  • 86,000 miles
Driving the car the engine light and traction light would come on and the steering wheel would lock in position, moving straight or turning. Happened several times between servicing. Several codes came up and were addressed but did not fix the problem. Codes were U0131, U0418, U0131-87, U0415 and U0428. No issue until car was serviced for the latest recall. Car with dealer. Say it's a complete electrical system repair. Not once have I had an issue with my car in 4yrs until dealer serviced it for steering wheel recall.

- Hudson, NH, USA

problem #196

Aug 232020

Cherokee

  • 59,000 miles
Service shifter light came on and continues to comes on a least once a week

- Bonneau, SC, USA

problem #195

Oct 282020

Cherokee

  • 141,000 miles
While driving my engine light pops on and on my screen it's says when vehicle slows to a stop put in park and shift to desired gear. I was on the eway when it happen the first time going about 75. The next time it happened I was on a side street going about 20mph and it stalled out and then it gave me the same message. I took it to Jeep they did something with the computer problem went away for a month or so and happens again. Now I'm having problems every week and every time my engine light comes on it says service transmission. The engine light doesn't stay on long it comes and it goes. It comes on when I'm driving for a while or a short period of time. Sometimes it stays on for days and other times it goes right off. It's different codes from the computer but all are different transmissions codes. I have 141,000 miles on my truck mostly highway miles.

- Gary, IN, USA

problem #194

Oct 162020

Cherokee

  • 65,000 miles
As I am driving the vehicle suddenly loses power and stops. The vehicle tugs and pulls back as I am driving and then loses power and indicates me to shift to park. On some occasion's the vehicle completely stops in the middle of the road.

- Hampton, GA, USA

problem #193

Feb 142019

Cherokee

  • 40,000 miles
I flat tow this 2014 Jeep Cherokee behind a 40 ft class a newmar motorhome. I have experienced a violent death wobble 6 times from 30 mph to 70 mph. The event seems to happen after turns or bumps. It is extremely violent and the only remedy is come to a complete stop even on a highway with no shoulder. I have been in contact with Jeep national beginning Oct 2019. They examined the car for a week in Oct in mountain home, Arkansas. They checked suspension, shocks, tires, alignment, struts, etc. No defects. They had no suggestions. There was a recall in 2016 that they said was complied with that involved a wiring harness for flat towing and gave me an amended page for my operating manual saying the harness was required. The event happened again and I went to my local Jeep dealer and verified that the harness was installed. On my last trip in September 2020, it happened again. I called Jeep cares and requested to speak to an engineer or technician and they said that was not possible and advised I take it to a dealer. I called my hometown dealer and spoke with the shop foreman. He looked into it and had nothing to offer. I went to the dealership last Friday and for the first time was told mopar part #68321424ab was required and it was not installed on my car. This was the first Jeep person that was aware of the problem and knew what the solution was. Jeep wants me to pay $750 to have the part (a wiring harness) installed. I think it is a solution to a design flaw and one that all Jeep service people should be aware of. This is a safety issue!

- Granbury, TX, USA

problem #192

Sep 292020

Cherokee

  • 59,000 miles
Service shifter message and gear lights all turn red. Keeps happening while in motion.

- New Orleans, LA, USA

problem #191

Sep 292020

Cherokee

  • 80,000 miles
When idling or stopped in traffic or a stop sign the car shakes, lunges and stalls after filling up with fuel. The dealer has no idea, since no codes are shown. After about 25 miles of driving and lowering the fuel level I have no more issues until the next fill up. While at a traffic light the vehicle stalled and I put it in park to restart it and it didn't register that it was in park and message flashed to put in park.

- Loganville, GA, USA

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