The warning light came on multiple times (first day 10/4/2019 driving locally), regarding servicing the transmission, brake and airbag after starting and in a non-moving mode. On the second day of ownership 10/5/2019, I took it to the closest Jeep dealership to have them check on the warning light. The tech advisor gave me a print out of all the error codes showing (quite a few). On the sixth day 10-10-2019, I only had driven it locally when the transmission slipped out of the drive gear when I was at a stop sign. The drive transmission wasn't engaging when I pressed the gas pedal. I put it in 'park' and then back into 'drive', and it then went forward. I drove home, and I parked the Jeep in my yard. I didn't drive it again with a real concern that the Jeep wasn't safe to drive and not wanting to get stranded along a road somewhere. In 11/2019, I next drove the Jeep in my attempt to get it to the dealership service department to have the diagnostics done to find out the exact issues. The transmission did the same thing and slipped out of 'drive' in busy stop and go traffic in route on a 5 lane highway at a traffic light after stopping and giving gas to move forward. This time it took four attempts (placing in park and then drive) before the Jeep would drive forward. I made it to the dealership on a prayer five minutes further down the road. The final diagnosis (12/18-2019) was that the Jeep needs a transmission/engine wiring harness. 'there is a brake in the transmission control module circuit for communication and depending on how the engine flex's, the communication line drops out and causes the tcm to go offline'. on 4/12/2020, I took photos of the code flashing (see attached images). It wouldn't start. One week later, it started and I drove it in my yard to park it farther out of my main driveway. There it has sat for a few months.

- Carthage, NC, USA

60K miles and transmission has went out

- Dyer, TN, USA

Car bucks and stalls after filling up with gas. Four times to the dealer and they cannot figure out what is wrong with it. Finally, driving car stalled in traffic. Made it to the dealer. They were able to finally see the problem as no codes were going off before. Car was in motion and stalled. Restarted, then stalled at the red light. So it stalled while moving and stationary.

- Gwynn Oak, MD, USA

While driving my 2014 Jeep Cherokee a warning showed up where the miles would be saying service shifter. Then all the lights came on on the gear shift the P N R and D light were all on I had to pull over park cut the car off and then once I turned it back on it went back to normal

- Buffalo, NY, USA

All the lights on my shifter lit up, and on my dash "service shifter" appeared. This is not the first time this has happened, and I have paid to have it serviced once. It is still happening. This does not happen at a specific time, but happens when the vehicle is in motion.

- Alden, MI, USA

I was driving in the highway and the Jeep stop completely with the parking automatically and in the board was blinking transmission service, literally the truck went crazy I couldn't move the truck in the highways thanks god their were not to much people in the road. I got to do a research and many people have the same complain and the same problem on their Jeep Cherokee.

- Mcallen, TX, USA

The SUV would not start first thing in the morning as I was heading to work. Jump started in the afternoon and the car would not shut off, gears would not hold and could not go into park or neutral. I was trying to make it to the battery replacement center and get a new battery installed right away. Instead I had to put the hand brake on as the car would not stop and got it towed to dealership for new battery install. I was endangering myself and others in this situation. There was no indication about I needing a new battery prior to this incident.

- Hanover, PA, USA

Was driving my 2014 Jeep Cherokee down the road. It shuttered and stopped suddenly. We barely coasted to side of road. We found out we was out of gas. The fuel gauge quit working. We was almost rear ended. We had less than 50,000 miles on my Jeep. It was scary and Jeep would do nothing about it unless I paid the $300 to get hooked up to computer at dealership. I had to pay it up front. I do not have the money for that. I thank god that we was not rear ended at the time it happened. We was driving down state route 49 in arcanum at the time it happened. Just driving from arcanum to greenville Ohio. Called aaa for a tow. But a person stopped by with gas in a gas can and asked if we wanted to try it. We put gas in Jeep. It started up. Felt with less than 50,000 they should have checked it out for free. What if we was rear ended? state route 49 in that area is very busy two lane state route. So we think gauge is wrong or broken. So might list unknown since never put on computer to know for sure.

- Arcanum, OH, USA

Shifter bezel has gone out.

- Huntsville, TX, USA

I'm experiencing a loss of engagement in the connection between the vehicle's transmission and the system that sends power to the front wheels causing the vehicle to lower power to the vehicle while in motion. It also causes the brake to fail to engage. Fca W47 and fca W48

- North Little Rock, AR, USA

It keeps coming up service shifter almost everyday. The shop says there is nothing wrong that they can see. It stared 1 month after we bought the car in 2019. It does not matter how fast your are going. Sometimes when U start it, it pops up. Sometimes you are drivng down the road and it comes up. All the lights on the shifter turn red and it covers the whole dash as well. You have to turn the car off let it reset and then start again and most times it goes away except yesterday I had to drive home with it like that. Today it was gone.

- Tekonsha, MI, USA

After completing the safety recall for the transmission, the 'service shifter' light has been intermittently coming on. On the shifter itself, all lights are illuminated (D, R, P...etc) while the 'service shifter' notice is visible. I have not had this notice indicated until I completed the transmission recall. The 'service shifter' notice illuminates while I am driving.

- Thomasville, PA, USA

Shifter is continually lighting up with the red indicator light on all gears (P, R, N &D) very recently I get an error message stating 'service shifter' the indicator lights have been ongoing for a few years at this point, but only recently the error message. This error message happened while drive 70mph down there freeway. Also, there has been an issue with the 'fuel vapor system' that I've had neatly since we bought the Jeep new. It's been looked at and no one will touch it without costing an arm and a leg. Unacceptable for a new vehicle! both are ongoing issues occurring since winter of 2013.

- Jackson, MN, USA

I pulled into a parking space in front of ace hardware on main street in East islip New York. I put the car in park. As I took my foot off the brake the car continued moving forward and hit a stack of wheelbarrels in front of the hardware store. It damaged my license plate on the front end of the car the license plate bracket and put a significant crack in the paint on the front bumper. I have also noticed that at other times when I put the car in park and take my foot off the brake the vehicle moves forward or backward as much as 2 inches after being put in park. This occurred on June 23rd 2020

- Islip, NY, USA

On numerous occasions while driving, the Jeep has not shifted gears properly and engine shuts off. Engine will be in drive and upon trying to gas the engine, it fails to shift automatically and engine shuts off.

- Falls Church, VA, USA

The car keeps stalling and shutting off. Cut off in the middle of a semi busy road with me and my kids in the car.

- Selma, NC, USA

Will driving service shifter appeared on dashboard screen and all gearshift lights are on. This is the third time, it happened 2 months prior.

- Millsboro, DE, USA

Transmission unexpectedly shifts into neutral while driving, I am afraid this is going to cause an accident.

- Elk Grove Villag, IL, USA

Service shifter came on dash, won't clear. Wouldn't come out of park one time

- Rochester, NY, USA

When the gas pedal is accelerated the engine pushes back. Seems like it's a transmission problem. Service shifter light is on. Loud engine when driving.

- Carpentersville, IL, USA