10.0
really awful- Crashes / Fires:
- 5 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 32,339 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On numerous occasions while driving, the Jeep has not shifted gears properly and engine shuts off. Engine will be in drive and upon trying to gas the engine, it fails to shift automatically and engine shuts off.
- Falls Church, VA, USA
The car keeps stalling and shutting off. Cut off in the middle of a semi busy road with me and my kids in the car.
- Selma, NC, USA
Will driving service shifter appeared on dashboard screen and all gearshift lights are on. This is the third time, it happened 2 months prior.
- Millsboro, DE, USA
Transmission unexpectedly shifts into neutral while driving, I am afraid this is going to cause an accident.
- Elk Grove Villag, IL, USA
Service shifter came on dash, won't clear. Wouldn't come out of park one time
- Rochester, NY, USA
When the gas pedal is accelerated the engine pushes back. Seems like it's a transmission problem. Service shifter light is on. Loud engine when driving.
- Carpentersville, IL, USA
After filling the vehicle with gas it will hesitate and stall out while driving. It tells you to put the car in park and then you have to re crank it to shift back to drive. After the tank is about 3/4 full it stops stalling.
- Tuscumbia, AL, USA
I will be driving down the road and the service shifter comes on and the engine revs up.
- Dresser, WI, USA
While driving Jeep Cherokee latitude I have noticed that within first 10 minutes of driving Jeep start getting flickering lights and then after 5-10 seconds completely shuts off. Absolutely out, I cannot even put an emergency lights on when it stops to indicate that I have problem. At first I thought it might be an old battery but I have replaced the battery few days ago and the problem started again. The worst is that while it happens, power steering and everything else completely shuts. This is very dangerous as I cannot pull on the site or as I said put emergency lights on.. one day I have disconnected the battery while the car stopped, for a minute or two. I guess that cut power from the Jeep's computer as well. After two minutes or so when I reconnected the battery again, I wanted to start the car. After a few cranks I could start the car. The situation I have just described is major safety issue. Yet, when I run recalls using the VIN # of my car I see no recalls. I have already contacted the Jeep dealer asking what could be the problem. They just told me that no recall is available. I would like to document this for others to be aware of the problem as well as document if there is going major incidents.
- New Milford, CT, USA
There is a noise when the wheels are turning, not when at a stop. Dealer said it is the bearings in the drive shaft. The whole drive shaft has to be replaced, not just the bearings.
- Arnolds Park, IA, USA
Car stalls while driving and turning left or right shortky after starting! could be on highway goim 55 and just shuts down called dealer but because its not throwing any problem codes they cant help
- Seymour, CT, USA
My car goes into neutral on it's on while going down the road. I have took it into Dodge 2 times for the problem but they have yet to fix the problem.
- Jacksonville, AL, USA
Vehicle has intermittent issue while traveling 70+ miles an hour on the freeway tachometer jumps up and down and vehicle displays "shift to P then desired gear" vehicle has no ability to drive, you must pull off highway without any ability to use gas and put car into park. Also does this at intersections. I have a video of it doing it at the intersection (can not video going down highway as it is not safe). Opened two cases with Chrysler #[xxx] and #[xxx]. vehicle has been to two different Jeep service dealers for over 15 days and not repaired. Vehicle is going to kill someone when is does not have the ability to use the gas when it displays this on the screen. Chrysler needs to have service dealer start replacing parts to fix this issue. Both Jeep service dealers stated that no code came up on their computer, therefore they can not fix. Dealers in question: Autonation in roseville, ca 916 781 8100 and folsom Jeep 916 520 1135. Autonation in roseville along with Chrysler were provided the video. Autonation in roseville was specially told to contact Chrysler to work with a Chrysler technician to further troubleshoot the issue, they simply sent the video and told me that there is nothing more they can do. Filing this issue as a vehicle safety complaint to find resolve before it kills the driver and/or others on the highway. Issue happens as I have stated going down the highway at 70mph and at stops as well. I have video of it while at an intersection, but you will not allow video uploads. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')
- Pollock Pines, CA, USA
The service shifter light keeps coming on. I have had the shifter bezel and jumper harness replaced and 5 months later it is on again. Also, the car randomly dies while driving, seems to be a transmission issue. These are of great concern and unsafe. There is not a recall for either issue but I have read many many complaints regarding the same issues.
- Austin, TX, USA
Hatchback will not open automatically when pushing the button(s) nor will it open manually wen stationary and in park.
- Bala Cynwyd, PA, USA
When I accelerate on the street the car jerks and vibrates also when I brake it jerks and vibrates.
- Denver, CO, USA
I was driving when the service shifter light started turning on. I would turn off the car and restart and it would go away. Then it started coming on more frequently and then it cut off while driving. The first time I was on the freeway, the second two times it cut off, I was on the street 35mph. It started back up about 5 minutes later. I took it to the dealership they said it cut off due to low oil and that they did not find any other codes. Guess what the car cut off again on my way home. This is so dangerous since it is cutting off while driving at full speed. I have seen so many complaints so there must be some type of fix. I am desperate for help at this time. I just need to know what to tell Jeep to fix. Please help, I am afraid I am going to get into a deadly accident.
- Seattle, WA, USA
The dashboard completely goes blank for 3 seconds and then comes on wall driving. Or engin completely shuts off for 4 seconds and then turns back on wall driving
- Bremerton, WA, USA
I was driving on the freeway going 70 mph my car started beeping and said service transmission. Restart in park with vehicle speed at zero. Once is gave me that message it was as if my car went into neutral and it wouldn't let me speed up or anything no matter how much I pushed on the gas. I was in the middle lane and my speed kept decreasing and I almost got hit 3 times trying to get over to restart my car. Once I finally got over I had to turn my car off and restart it. I have had this happen more than once and I'm terrified I'm going to be in a horrible accident.
- Mesquite, TX, USA
- Islip, NY, USA