7.5
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,625 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Jeep Cherokee. While driving in the rain at an unknown speed, the power liftgate failed. The contact stated that the liftgate would not close. When manually closed, the lock would not engage. The vehicle was taken to the dealer to be inspected. The contact was informed that the power liftgate control module needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign: 15V393000 (structure); however, the part to do the recall repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 10,500. Parts distribution disconnect.
- Lake Hiawatha, NJ, USA
The contact owns a 2015 Jeep Cherokee. The contact stated that the rear hatch door did not open all the time. The last time it opened, it came down unintentionally. The contact had to go to the emergency room because the door came down on his leg. A police report was not filed. The contact was treated and released the same day. The manufacturer was notified of the failure. The contact also stated that the failure recurred. The vehicle was not repaired. The approximate failure mileage was 11,000.
- Dearbor, MO, USA
The contact owns a 2015 Jeep Cherokee. The contact stated that the liftgate failed to close. The vehicle was included in NHTSA campaign number: 15V393000 (structure). The contact stated that the failure caused the vehicle's interior lighting to remain illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.
- Warrior, AL, USA
- Alamogordo, NM, USA