3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,545 miles

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« Read the previous 20 complaints

problem #31

Aug 062019

Cherokee

  • 65,000 miles
I was driving on interstate and stepped on brakes because cars were slowing down when I began to brake the engine shut off. Message said shift to park and start engine. Cars were honking. I did what it read and it took seconds but turned back on. It took some explaining to the dealership after my personal research in waiting room for 4 hours. They found the codes"? it happened again but more seriously on a toad with traffic moving I stepped on brakes to make a left turn but it turned off! cars slammed on their brakes. I did what message said it took longer this time. I pulled into a parking lot and it turned off again when I stepped on brakes to park. I can't get a dealership to help me?" tomorrow I'm going back to the original service department that found the codes in January. This is scary.

- Powder Springs, GA, USA

problem #30

Jun 052019

Cherokee

  • 79,000 miles
Was parked at the store got in and started it. It hiccuped on starting. Shifted to reverse and a huge clunk happened. I revered and shifted to drive again a huge clunk. Once driving it had no power and service transmission and parking brake came on.

- Magalia, CA, USA

problem #29

May 272019

Cherokee

  • 40,344 miles
On 5/23/19 and 5/27/19 vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear. I have small children. This has happened twice in the last month.I keep my vehicle up to date on maintenance/service. I read over 100 people's exact same complaints on line. It doesn't make sense that I am paying a car payment, have less than 45,000 miles on my vehicle, and having these kind of safety concerns. Today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to manuever the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by Jeep and nothing. The dealerships/service continue to make comments like "we were unable to replicate the issue". to be specific: Driving at about 25 miles per hour, straight following a right or left turn.... lost power. Lights went on the dash, message above appeared. It took two tries to restart to get me out of the middle of the road. I had my crank shaft sensor replaced on 5/8/19 due to car stalling. Now my vehicle completely shuts off in the middle of traffic this is a safety issue. Please fix it before someone gets seriously injured.

- Country Club Hills, IL, USA

problem #28

Apr 102019

Cherokee

  • 53,000 miles
Turn the my vehicle on and all lights on my gear shifter came on and stayed on. A message on my dash was 'service shifter'

- Ridgeland, MS, USA

problem #27

Apr 092019

Cherokee

  • 27,500 miles
I was driving and slowing down when my car completely shut off in traffic on a busy 1 lane road. I put car in park and tried restarting. Car would not start, no power what so ever, no hazard lights, steering wheel did not lock, key would not pull out of ignition, and my car would not disengage from park. Literally parked in the road. We were able to pop the gear shifter and put car into neutral and push my car to a parking lot. I put the car back in park and started it and the car lurched forward violently. Dealer said the issue was because I had a new battery installed in my car recently.

- Orlando, FL, USA

problem #26

Mar 062019

Cherokee

  • 48,138 miles
First this happened 3/6/2019 the vehicle shut off dead on a main rd could not start it for about 5 minutes or so. Got it going. Then yesterday 3/9/19 the same thing with my daughter driving dead stop engine not running as driving again took awhile to start it up, got it back home heard a sound as you put the car in gear clicking noise then I put it back in park the vehicle rolled back once in park never happens before. I looked up recalls people have had the same exact issue identical to mine, problem a wire was crimped and software needed updating. Done know if this was ever fixed bought this used a year and a half ago. The car is not that old only has 47K miles on it. I see no recalls now but there was one van it be brought in on that recall I am speaking of?? car both times were on a city street coming to a stop when the car shut off abruptly both time we had traffic coming from behind us.

- Virginia Beach, VA, USA

problem #25

Nov 102018

Cherokee

  • 32,000 miles
The car started shaking when towing. We had to stop immediately. It shook so bad it shook the motor home. We were on a highway and turning to the right.

- South Haven, MI, USA

problem #24

Jan 072019

Cherokee

  • 63,000 miles
Vehicle turned off on its own upon reaching 40mph and coming to a complete stop. Vehicle later turned off while on the highway at 65 mph in traffic while in the middle lane. This made the vehicle accelerator inoperable and at the same time made the vehicle lose speed slowing down while in traffic. Vehicle was nearly missed by passing vehicles and almost hit. Emergency lights came on as soon as the vehicle turned off. Vehicle was shifted to neutral to allow for steering wheel to not be so stiff. Finally I was able to pull over while the vehicle still had some type of momentum. I tried restarting the vehicle but the dashboard stated "please wait for vehicle to warm up to start.' I had to wait about 20 minutes until the vehicle was able to restart then acting normal. Check engine light came on. Upon revising the fault code P2172 appeared.

- Los Angeles, CA, USA

problem #23

Mar 092018

Cherokee

  • 75,000 miles
The vehicle's low oil light indicator only flashes across the screen and does not remain on. This only takes place when the car is completely out of oil and the car loses power and shuts off while in motion. The vehicle has no leaks but requires oil every 700 miles or so. The engine runs off synthetic oil which should have to be replaced less frequently, but this vehicle needs oil replacement every 2-3 months.

- Houston, TX, USA

problem #22

Dec 072018

Cherokee

  • 35,000 miles
Leaking in liftgate caused all electrical instruments to fail electronic emergency brake power sun roof stop/start module head lights fog lights speedometer

- Ridgewood, NY, USA

problem #21

Dec 082018

Cherokee

  • 67,000 miles
At multiple, seemingly random times, warning lights flash regarding transmission and other car functions, engine stops and temporarily won't restart. On restart transmission jumps hard. Software has been updated and dealer reports no recall on this vehicle. So far has just happened while stationary.

- Charlotte, NC, USA

problem #20

Sep 282018

Cherokee

  • 62,000 miles
Driving up grade coming to a stop, then starting again, the transmission spins then bangs into gear, a violent movement. And now my car is just stalling. Usually when starting out down a grade after taking my foot off accelerator, car stalles

- Pgh, PA, USA

problem #19

May 142018

Cherokee 6-cyl

  • 45,000 miles
Since vehicle was first purchased in Dec 2014, the autostart feature occasionally completely stalls vehicle when stopped at sign, at a traffic light or stopped in heavy transit and will not turn back on to continue trip. I have to turn off key remove key and exit vehicle to reset. I have almost been run over, impacted by other oncoming vehicles on the highway or by vehicles trying to get around me at a light or stop sign. I have reported it several times to dealer whitten bros in richmond va and ashland va but have been ignored and they have refused to document occurrences. And dismissed my allegations. I have had over 12 incidents in the last 3 years in 2014, 2015, 2016, 2017 and 2018, in the city, suburbs and highways. My most recent occurrence date is posted below updated 9/21/18

- Midlothian, VA, USA

problem #18

Apr 152018

Cherokee

  • 20,005 miles
The contact owns a 2015 Jeep Cherokee. While driving between 18 and 40 mph, the contact heard a chiming sound and the battery warning indicator illuminated. Within three seconds, the "shift to park designated gear" warning indicator also illuminated and the vehicle stalled. The vehicle was towed to the dealer (Chrysler, Dodge, and Ford Fiat of bay ridge, 8635 18th avenue, brooklyn, NY 11209). The dealer stated that they would perform diagnostic testing and notify the contact of the results. The manufacturer instructed the contact to notify them after the dealer completed the diagnostic test. The vehicle was not repaired. The VIN was unknown. The failure mileage was 20,005.

- Brooklyn, NY, USA

problem #17

Mar 112018

Cherokee

  • 20 miles
When I drive my car cluster showed me "service shifter" and all lights are turn on in transmition prnd. I went service center they didn't know why that signal comes on. I'm very concern abiut that because that cause sudden unintended acceleration or stop engine during driving. It happened few more times before.

- Monterrey, TX, USA

problem #16

Nov 212017

Cherokee

  • 40,343 miles
My car had 40,343 miles and was in great condition. On November 19, 2017 my car wouldn't start and had the brake light on (which the brake wasn't on), check engine light on, off road light on, and battery low light on. I charged my battery and took it for a test drive. The check engine light came off and break light but the others were still on. The car was driving fine. The next day I went to start my car and it started but was acting awful. It was giving me resistance to change gear, it felt like the brake was on even though it wasn't, and it was scary to drive it. I took it into the shop. They said the computer wasn't reading anything correctly and they hope that putting a new battery will help everything go back to normal. They changed it and it didn't work. They said the ECU and tcm configuration was mismatched and needed to be replaced. I don't think a car that only has 40K miles should have issues with its computer like I did. I spent $1720.61 to fix it and I'm not happy with this situation

- Peoria, AZ, USA

problem #15

May 092017

Cherokee

  • 25,000 miles
I just got my vehicle in April 13, 17 my vehicle shut completely off while at the street light and it does this when ever it feels like it and when ever I turn my vehicle on sometimes my inside dashboard or radio lights won't come on and it's still trying to be fixed this is ridiculous

- Lubbock, TX, USA

problem #14

Oct 202017

Cherokee

  • 36,900 miles
***service shifter*** service shifter light continues to come on. I've taken the car in for updates 3X in the past month. During the time the light is on, I feel the car accelerating on its own when driving and reeving when stopped. The continuing updates are costly now that the vehicle is out of factory warranty.

- Everett, WA, USA

problem #13

Mar 132017

Cherokee

  • 44,764 miles
While driving on street car just died and slowly came to stop.very dangerous.tried restarting would not start.unknown what is wrong with car that stops when driving and will not start again right away. After car sitting awhile and a few attempts to start it, it starts again only to stop while driving again.

- Rincon, GA, USA

problem #12

Feb 182017

Cherokee

  • 72,800 miles
While driving at full speed on I-10 West, my Jeep Cherokee came to a full stop forcing drivers to steer around me so as not to rear end me. It's done this 5 times since suaturday the 18th of February. It says the vehicle must be in park before releasing the brake.

- Preston, MS, USA

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