The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Clermont, FL, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Downers Grove, IL, USA

Transmission does not shift properly. Starts out in 3ed gear going 5mph then will slam hard into a lower gear. I am on my 3rd case with corporate and still not fix. Been to 2 differ.ent dealers for repair/fix trouble all stared when they did the R01 software update.

- Waconia, MN, USA

Recall S55, transaxle wire harness - we are being compelled to continue to drive a vehicle with a major safety defect. For takata airbags, the dealers brought the cars in and issued rent cars (at their expense) until the repairs could be made. Why is this same practice not being followed? I received notice in the mail today so am using this date.

- Georgetown, TX, USA

Transmission lunges, clunks and jerks. Horrible 2 updates and 2 relearns at one year old already. The 1st gear does not seem to engage all the time right away. The 5th gear clunks, lunges or slips.

- La Porte, IN, USA

The contact owns a 2015 Jeep Cherokee. While driving, the gear shifted in neutral independently and all the warning indicators illuminated on the instrument panel. The failure recurred three times. The vehicle was taken to a dealer where it was diagnosed that the wiring harness and the transmission module needed to be replaced. The VIN was included in NHTSA campaign number: 16V529000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 18,000.

- Pennsauken, NJ, USA

Traveling on highway at approximately 65 mph about 1 hour into trip, vehicle started emitting transmission warnings and parking brake malfunction and saying to place the car in park. Vehicle lost ability to accelerate even though the vehicle was in drive. Vehicle only has 11,000 miles on it. Driver was able to coast to the side of the highway. Placed car in park and restarted - errors still emitting and shifting in to drive caused the car to jolt. Tow truck was called.

- Scarsdale, NY, USA

The contact owns a 2015 Jeep Cherokee. While driving at an unknown speed, the transmission failed and the vehicle would not accelerate. The check engine and ABS indicators illuminated. The vehicle was taken to a dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 11,772.

- Woodside, NY, USA

The Jeep lunges and surges at any point of a drive. While in reverse the Jeep acculturates without having my foot on the gas. The Jeep will go from 1K rev to 2K without foot on gas. This has caused a fender bender. Jeep has updated the software 4-5 times and now says it drives the way it should

- Geneva, IL, USA

Currently my 2015 Cherokee trail hawk is at the dealership with an unknown powertrain issue, the check engine light came on Thursday. The transmission in not so few words feels very gummy with not a lot of power in between gears. When coming to a complete stop and then accelerating the transmission will hesitate and not shift or have any power! when there is on coming traffic it is very dangerous at times. It will lurch forward when downshiftng and coming to a stop. The transmission will have very hard shifts at times or very soft shifts. It is very dangerous.

- Ione, CA, USA

The 9 speed transmission is unreliable and dangerous. The transmission does not engage when starting from a stop. The engine revs and then several seconds later the transmission engages and lurches forward. The delay puts you at risk as you enter traffic. Additionally, the transmission will suddenly shift when you are coasting and accelerate 10-15 miles per hour faster. I have had the car into the dealership 5 times to repair this and nothing changes. Flashing the software does nothing. I have filed a lemon law claim with the state of ca and have an arbitration meeting scheduled in September.

- Mill Valley, CA, USA

The 9 speed zf transmission is downright dangerous! often it will not shift properly when accelerating. This has led to several instances where an accident almost occurred. Also has very hard shifts and once there was no downshift and the vehicle slowed when it should have been accelerating.

- Estes Park, CO, USA

The contact owns a 2015 Jeep Cherokee. When the contact turned the ignition key to start the vehicle, it failed to start and the emergency brake stiffened. The vehicle started after several attempts and made a loud noise. An error message displayed on the instrument panel that read, "place the vehicle in park and then select desired gear", "service park brake", "service transmission". while driving approximately 15 to 20 mph, the gear suddenly shifted into neutral by itself and would not accelerate. The contact stated that the noise sounded and felt like the transmission was going to fall out of the vehicle. The failure recurred. The vehicle was taken to the dealer where it was diagnosed that eight modules needed to be updated. The eight modules were updated, but the failure recurred. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 16V529000 (power train). The manufacturer was not notified. The approximate failure mileage was 13,000.

- Monroe, LA, USA

The car has transmission issues. While driving the car down a city road it somehow shifted itself into neutral prompting me to place the vehicle in park before selecting drive again.. I have also had major issues while trying to merge on the highway, in which the vehicle would not shift past first gear, causing the car to get up to 6K RPM on the engine before having to completely let off the gas and wait for my speed to get below 15 miles and hour to reaccelerate in order to get the car to shift into second gear. Traffic was going 70mph and I could not get the vehicle to accurate to get up to speed due to the transmission issue.. I have on 3 different occasions taken the vehicle to the dealership with complaints about the transmission and they state they are unable to duplicate the issue, and no codes have been called out showing the issue (per the dealership) however the car itself has told me I needed to shift into park while driving. I have been lied to by the dealership stating they have driven the vehicle and were unable to duplicate the issue however the mileage in and out which are listed on their paperwork are the exact same number.. frustrated that this transmission issue is completely unchanged since I bought the car less than 1 year ago, Jeep refuses to assist with anything more than a software updates, and I am directly placing myself and my children in harms way and risk of an accident everytime I get behind the wheel, as it is unpredictability of if the vehicle will shift correctly or place me in a dangerous situation

- Hopkins, MI, USA

While driving on a main blvd the Jeep suddenly locked up much like the E-brake being appled, lots of weird noises. Dash lit up with check transmission, brakes, and engine warnings. Almost caused a major accident. Turned car off, let it reset and was able to continue. Happened again three days later. Had Jeep towed to dealer. This car is a death trap. Working on a resolution with dealer.

- Highlands Ranch, CO, USA

9 speed transmission is unreliable and very rough to drive. Won't shift up when it needs to, on occasions slams into gear especially from 3rd to 4th jerking the vehicle when it does and downshifts roughly. The software has been updated twice but problems remain. Dealerships say that there is nothing more that can be done. This has been ongoing over the life of the vehicle.

- Paducah, KY, USA

At low speeds, typically taking off from a red light, the transmission wobbles (seemingly in second or third gear.) the transmission lags horribly, sometimes causing unsafe situations where acceleration is a necessity. You can't predict the acceleration in this veichle. There is an RPM spike when downshifting causing the car to accelerate up to 15 kmh (even on cruise control) the transmission "clunked" as it was downshifting going uphill accelerating. Experiencing rough idle upon 1st start, and if in drive or reverse, if your foot is not firmly planted on the brake, the car will lunge forward (or backward depending on if in D or R.) respectively with the RPM. With this many complaints, you can't ignore this is an issue which needs to be dealt with.

- Everett, FL, USA

The transmission is never in the correct gear. When slowing down and then accelerating (like when turning left), the transmission is still in gear 6 or 7. it should be in 2 or 3 so that the vehicle can accelerate. Judging when it is safe to make a turn is impossible.this frustrates me and people behind me. It is a also a safety issue. Also, when I am accelerating from being completely stopped, the vehicle is rarely in gear. After pressing on the gas for a while, it finally decides to shift out of neutral and you either go super slow because you are in a high gear, or squeal tires. Also a safety issue. I have taken it in twice. Jeep acknowledges what it does, but will not fix the problem. They say that it may not be functioning like I want it to, but it is functioning by Jeep design. Nine speed tranny for a 3.2L V6. It doesn't work. It is completely dangerous and ridiculous.

- Gilbert, AZ, USA

I had to had my transmission replaced at 8000 miles, after a short period of the car shifting hard and slipping (less than 2 days). They tried to replace numerous parts that did not fix the issue. At 52000 miles I began having hard shifting issues again. The next day I got a service stop/start technology warning light. The next day the light came on again and had rough idol, service engine light came on. I took it to the dealer (key Chrysler, xenia, oh) they replace an ignition switch yet still can't figure out the problem. The shifting issues occur mostly during two scenarios, accelerating uphill, the transmission would slip and then shift hard. Second would be if you have to decelerate (slowing down for red light), then have to accelerate without stopping (red light turns green) the car would hard shift. This was the same issues that preceded taking the car to the dealer for service and car not working properly. The first incident caused the car to go into "safe mode" which nearly lead to me be involved in an accident as I was crossing an inetersection and was unable to drive more than 10-15 mph, creating a very unsafe situation. I put the approximate date (as best as I can remember) of the first situation below. The second occurred on 8/7/16 with around 52000 miles on car

- Xenia, OH, USA

We own the 2015 Jeep Cherokee sport that self accelerates with great force and also has horrible lagging issues taking off from a stop. The lack of acceleration which happens randomly is very scary! I have taken my Jeep in several times which in most cases it is rarely driven and given back to me with barely any miles driven on it to have the problems present themselves. Our Jeep has been in for weeks at a time. Started lemon law but because the Jeep dealership hasn't recreated the problem (due to car sitting parked in their parking lot), Jeep will not acknowledge the very frightening problems. These alarming issues have not been resolved even with extended amounts of time at dealership in service department (5 days, 10 days, etc). Very scary!!!

- Redondo Beach, CA, USA