9.0

really awful
Typical Repair Cost:
No data
Average Mileage:
8,900 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replace trasnfer case motor (1 reports)
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problem #2

Oct 152014

Cherokee Limited 3.2L V6

  • Automatic transmission
  • 8,000 miles

Another in the long list of Jeep Cherokee transmission/driveline problems. Since new, my Cherokee has had a high pitched whine coming from the transmission/transfer case/driveline. (The sound is similar to the fuel pump whine in many older GM SUVs shortly before it fails.)

I took it into the dealer I purchased it from at about 1,000 miles. Was told this is a 'normal sound'. I protested... to no avail. After another try at my selling dealer, I gave up and had it inspected at another Denver Jeep dealer.

This dealership told me I definitely had a problem and proceeded to attempt repairs on two occasions. Nothing they tried worked... They then told me that Chrysler is aware of this defect and is working on a 'fix'. This was three months ago... I've called back and am told that there is still no solution to this obnoxious noise. I now have almost 8,000 miles on this vehicle and must turn up the radio to drown out the whine.

Most frustrating... and I suspect the noise will never be fixed before the Cherokee goes out of warranty (unless I get rid of it first).

I should have listened to those who told me NEVER buy a Jeep because they have the WORST reliability record in the industry!!!

- gco, Denver, CO, US

problem #1

Jul 032015

Cherokee Trailhawk 3.2L V6

  • Automatic transmission
  • 9,800 miles

They said when I took it in for a list of items noticed beside the trans problems that it needed a front strut (clunk noise on left turns,) whine /whistle noise out of the rear of the vehicle, rough running specifically when start stop engaged. etc. Now they say a transfer case motor/module is bad AND THEY WILL NOT REPLACE IT UNTIL A FIX IS DEVELOPED COULD TAKE UP TO 9 MONTHS really??? WHAT KIND OF CRAP IS THAT??? SIGNED PISSED OFF JEEP OWNER. BOB WHITE

- Robert W., Tallahassee, FL, US