10.0

really awful
Crashes / Fires:
8 / 12
Injuries / Deaths:
6 / 0
Average Mileage:
27,866 miles

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problem #303

Jul 062025

Cherokee

  • miles
Electronic gear shifter light appears on dashboard check gear shifter.

- Ashtabula , OH, USA

problem #302

Jul 112025

Cherokee

  • 102,000 miles
The contact owns a 2015 Jeep Cherokee. The contact stated that while the vehicle was parked, the contact stated that the power liftgate became inoperable when the contact attempted to engage the power liftgate. The contact had to enter the vehicle and manually opened the power liftgate. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed and determined that the power liftgate module had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 102,000. Parts distribution disconnect.

- Englewood, CO, USA

problem #301

Jun 252025

Cherokee

  • miles
Electrical system/Transmission malfunctioned causing engine to shift into neutral while driving and cause engine to shut down and refuse to start again. The issue seems to only happen whenever the engine is up to temperature and the fan is active. The vehicle has been inspected by a dealership and they said the throttle body was the issue, after replacement the issue still persists. There is no warning lights or symptoms. It will happen either at rest or in motion. I was driving yesterday and it happened after I had completed a lane change and was almost hit by a semi. This is not the first instance of it occurring.

- Olathe, KS, USA

problem #300

Jun 252025

Cherokee

  • 89,000 miles
The contact owns a 2015 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway and was unable to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who determined that water had entered the vehicle, resulting in water damages to the RF Radio Hub. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 89,000.

- Freemansburg, PA, USA

problem #299

Mar 062025

Cherokee

  • miles
Ptu went out they replaced it it was still not working and they said oh well now ptu is still out and it rolls in park won-??t shift when pulling out and is very scary to have my kids in this death trap

- Big Stone Gap , VA, USA

problem #298

Jan 062025

Cherokee

  • miles
na

- Mansfield , TX, USA

problem #297

Jan 252024

Cherokee

  • miles
My vehicle - at random - will switch to traction control, 4x4, and will slow down while driving, and will not allow me to go above 45 mph, with the engine rpm-??s revved as high as if I-??m driving 85 mph. No mechanic has been able to accurately diagnose it, and I continue to pay for different repairs, without getting the problem actually solved.

- North Liberty, IA, USA

problem #296

Apr 212025

Cherokee

  • miles
After driving a vehicle for a few minutes the lights will flash pretty badly, the service transmission light comes on, on the dash and the car enters limp mode, and the fan comes on, you are unable to move the vehicle it will not go forward or backwards. The vehicle runs perfectly smooth until this happens without warning. Additionally, the service air bag light came on, on the dash but if you turn the car off and back on the lights will go away and you can resume activity as usual. The cars lights and horn goes crazy even when you are not in the vehicle or driving it and does not have to be on when it does this. Now the vehicle has a service engine light on and diagnostics have been done and one part has been changed but this did not resolve the issue which was a purge solenoid and the oil filter housing which also did not resolve the issue. This vehicle is very dangerous to drive as it will go into limp mode while driving it.

- Princeton, WV, USA

problem #295

Jan 312025

Cherokee

  • miles
My parking brake turned on by itself when I started my 2015 Jeep Cherokee and would not turn off. The parking brake light also came on. It is available for inspection. My safety and others safety was put at risk because my car could have stopped running while I was driving. I will be taking it to my local Jeep dealership to have it looked at. I have had a mechanic look at it but was told he could not fix it.

- Kent, OH, USA

problem #294

Dec 052024

Cherokee

  • miles
Driving through [XXX] in Belfair, WA my 2015 Jeep Cherokee Trailhawk with the 2.4L started running rough and was jerking. As I entered the turn lane the Service Park Brake light flashed, my Jeep jerked to a stop and the emergency brake was turned on while I was still in Drive. I could not get the Emergency Brake to release even after putting my vehicle into park and pressing the brake pedal. I turned the Jeep off then back on but the Emergency Brake was still stuck on. I had to shut the Jeep off and get out of my vehicle on a very busy Highway to get my tools from the spare tire cargo. Upon retrieving my tools I noticed several inches of standing water in the spare tire area. I then popped my hood, disconnected the battery then reconnected the battery. This allowed the Emergency Brake to release so I could drive to the nearest parking lot. I was along an extremely busy State Highway for almost 10 minutes and nearly got hit by other vehicles including school busses and big rigs! My Jeep was towed to my home in Shelton, WA where further inspection showed water had been leaking from the lift gate. I removed all panels and found almost 4 inches of water where my spare sits, mold, water and moisture on and around the ECU and the Automatic Braking System and rust. The seals are good but when it rains the water finds its way in! These pictures are from after when I used my shop vac to get the water out. I found there is a recall for the exact same thing but only for Power Lift Gates. I do not have a Power Lift Gate but this is a major safety issue and should be recalled whether the 2015 Jeep Cherokee Trailhawk has a power lift gate or manual lift gate! A quick internet search shows so many other Jeep Owners without the Power Lift Gate have the same issue and complaints! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Belfair, WA, USA

problem #293

Oct 162024

Cherokee

  • miles
Hi, There are numbers of recalls and 3 of the recalls came back. I got engine light with the codes U0402 Implausible Data Received From TCM U0164 Lost Communication With HVAC Control Module TCM BCM and PCM needs to be reprogrammed or replaced. Also car is accelerating while cruise control is set. Fca satisfaction notice - R01 Fca recall - S55 Nhtsa recall - 16V - 529 Fca recall - U63 Nhtsa recall - 18V - 332 These 3 recalls need to be redone. Thanks

- Acton, CA, USA

problem #292

Oct 042024

Cherokee

  • miles
Experiencing description included in NHTSA Action Number: PE22009 The electronic parking brake is troublesome and often times has trouble engaging/disengaging.

- Hamden , CT, USA

problem #291

Oct 042024

Cherokee

  • miles
Good morning. I am contacting you in regards to my 2015 Jeep Cherokee. In summary, I am having issues with the transmission and upon further investigation I believe the issue is identical/related to recall campaign 16V529000. I do not feel safe driving the vehicle and would very much appreciate the issue be investigated. Thank you

- Hamden , CT, USA

problem #290

Oct 132024

Cherokee

  • miles
It was recalled before for water getting into the trunk causing electrical issues(even fires). I brought it to a dealership to have it fixed, water is still getting into my vehicle. Dealership said there is nothing we can do since the recall is gone.

- Springfield , MA, USA

problem #289

Feb 012024

Cherokee

  • miles
Transmission issues since purchase. Chokes, shifts in and out of gear. Service shifter light. Dash Lights go on and off.

- Littleton, NH, USA

problem #288

Jul 102024

Cherokee

  • miles
My 2015 Jeep Cherokee started having strange electrical issues. Sometimes the automatic lift gate would not open or close. Sometimes the parking brake would engage and not release. At times the parking brake would engage and I would not be able to drive the car. It would engage within seconds of starting to drive the car, leaving the car lurching forward or unable to move (in the middle of the street). I noticed there seemed to be water leaking into the car around the back right near the power lift gate. I managed to disengage the emergency brake to drive the car to the mechanic. The mechanic could not get the brake released and had to tow the car to an electrical specialist. I paid around $2000 for a new harness for the park break as well as other issues related to the water damage corroding the electrical equipment at the power lift gate. 16 months later and I am having the same issue again. I brought the Jeep to the dealer and they told me the brakes are corroded in addition to the recall on the power lift gate. I believe this (corroded brakes) may also be from the lift gate water leak issue. The recall repair will take months I am told. In the meantime I cannot open the lift gate and so cannot have a diagnostic done on the water leak at the lift gate that continues to enter into the electrical system at the back of the car (liftgate area), likely doing more damage again to the other electrical components such as brake release and brakes. I called the recall line at Chrysler to ask for an expedited recall service and they declined, saying the vehicle is safe to drive. Please there must be a recall on the water leaks causing all of these electrical safety issues.

- Alexandria, VA, USA

problem #287

Jul 142024

Cherokee

  • miles
The service shifter light comes on intermittently on my 2015 jeep Cherokee latitude. Service shifter light comes on dash and all lights on the shifter assembly are solid red. The service shifter light will not go off until the car is turned off and back on. It causes the heads up display to be blocked until the vehicle is turned off to reset the lights. The transmission feels like it is missing a gear or slipping between gears just before the service shifter light comes on. It does not have a solid time that it comes on. You can be driving down the road and it just comes on or you can be putting the car into reverse and it comes on. The jumper and bezel along with the shifter assembly has been replaced 2 times already. The first time it was replaced at my cost on April 8, 2022. The second time was replaced on November 30, 2023. My vehicle will be going into the dealership again because the service shifter light has come on again on July 14, 2024. This is a known issue and no one is doing anything about it after 90 plus complaints have already been filed with you.

- Perrysburg, OH, USA

problem #286

Jun 262024

Cherokee

  • miles
I've done searches with Carfax and there's 4 or more recalls on my Jeep but it's not wanting to do anything now it won't even start I just drove it and the night before and I believe there's an electrical problem a transmission problem and I don't know what else and yes the car Financial Place knows about it and the place where I bought it from

- Baldwinsville, NY, USA

problem #285

Jun 302024

Cherokee

  • miles
Parking brake automatically engaged and left me stranded. I had it towed to the dealer and they found water in the spare tire compartment dealer. The repair tech said that water had damaged the parking brake module as well as others. I do not live in any area that has been flooded

- Warren, MI, USA

problem #284

May 242024

Cherokee

  • miles
El problema del carro está en los cambios. El carro se apaga emos pasado varias veces por riesgos. Sé a llevado varias veces a reglar. Y vuelve hacer lo mismo. Reporte recall w47

- Los Angeles, CA, USA

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