10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
14,500 miles
Total Complaints:
2 complaints

Most common solutions:

  1. a total loss (1 reports)
  2. not sure (1 reports)
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problem #2

Feb 112017

Cherokee Sport 2.4L

  • Automatic transmission
  • 21,000 miles

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fire in engine compartment fire in engine compartment

My 2015 Jeep Cherokee spontaneously caught fire with absolutely no warning. I was driving when I smelled smoke and within 10 seconds, the engine burst into flames. I have only had this vehicle serviced at the dealership and I have had all the recalls addressed. The car is a total loss and neither the dealer nor Chrysler will do anything but say they are sorry.

- Ariela S., Chicago, IL, US

problem #1

Mar 172016

Cherokee Latitude V6

  • Automatic transmission
  • 8,000 miles

Jeep has been aware of the issues with these models and have refused to address the safety concerns of the public...this car almost cost me my life as it burned to the ground in minutes.. the whole front end is made of plastic and aluminum which melted into a glob before my eyes in minutes... I would not have had time to get a child out of a car seat before the fire entered the jeep as the windshield and firewall did not prevent the fire from take the inside of the car within minutes.... It is reported that the jeep has electrical issues and Ac/ hose routing issues which has caused fires is several other like models.. if water is a known issue for shorts and fires how hard is it to believe the rest of the electrical system is a hazard? After seeing what is left of his car I do not understand how it can be sold to the public as a safe car... as nothing is real on this car its completely a dog and pony show with so safe crash features for front impact I would feel safer in a YUGO after what I experienced.... Jeep does not what me to let the public know about this claim and have offered me rewards for keeping it quiet.... I am sick and tired of empty promises.

- Joe G., Lawton, MI, US