10.0
really awful- Crashes / Fires:
- 8 / 15
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 28,431 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle suddenly started showing parking brake, traction, ABS, and check engine lights after being started. Earlier in the day, I had also started the vehicle but cancelled the errands and returned to start it later when the dashboard and warning lights came on. Putting it in reverse, the steering was stiff as if in neutral. Never left the driveway as I wasn't taking a chance in steering or braking. The battery is less than a year old. This is the second time this has happened.
- Seal Rock , OR, USA
Since acquiring my vehicle, I have had to replace the flex pipe three times. I have experienced recurrent issues with the exhaust system, requiring multiple repairs to address the same problem, which has resulted in ongoing frustration and inconvenience.
- Titusville, PA, USA
Electrical system/Transmission malfunctioned causing engine to shift into neutral while driving and cause engine to shut down and refuse to start again. The issue seems to only happen whenever the engine is up to temperature and the fan is active. The vehicle has been inspected by a dealership and they said the throttle body was the issue, after replacement the issue still persists. There is no warning lights or symptoms. It will happen either at rest or in motion. I was driving yesterday and it happened after I had completed a lane change and was almost hit by a semi. This is not the first instance of it occurring.
- Olathe, KS, USA
This vehicle is not safe to drive because it doesn't brake, it takes several seconds to reduce speed after hitting the brakes, and at high speeds it takes longer, which can put anyone's life at risk. The engine is damaged, it releases smoke and is leaking oil, and it heats up when you're moving on the freeway, which can be dangerous. The car loses power while moving. They told me that it was in perfect condition, which they lied to me, putting the lives of many people at risk. The second day after I took it out of the dealership, I realized that the engine was damaged. It started to smoke and lose power. On the road, I almost had an accident because the car didn't brake well. They sold it to me like that. They didn't want to give me the carfax and it hasn't been inspected. They told me that it was in perfect condition, which they lied to me, putting the lives of many people at risk. The second day after I took it out of the dealership, I realized that the engine was damaged. It started to smoke and lose power. On the road, I almost had an accident because the car didn't brake well. They sold it to me like that. They didn't want to give me the carfax I took it to a workshop that they had and the car continued to have the same problems. I would like provide you the video I have it-??s the test the engine of the car it-??s in really bad condition releasing smoke Please observe the black part of the engine cover. The upper part, if you look closely, you can see the smoke coming out. It is a less visible photo. It has the problem
- Houston , TX, USA
Water intrusion, causing damage to my electric parking brake module. Parking brake and engaged while vehicle was in motion.
- Greeneville, TN, USA
Ptu went out they replaced it it was still not working and they said oh well now ptu is still out and it rolls in park won-??t shift when pulling out and is very scary to have my kids in this death trap
- Big Stone Gap , VA, USA
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- Mansfield , TX, USA
My vehicle - at random - will switch to traction control, 4x4, and will slow down while driving, and will not allow me to go above 45 mph, with the engine rpm-??s revved as high as if I-??m driving 85 mph. No mechanic has been able to accurately diagnose it, and I continue to pay for different repairs, without getting the problem actually solved.
- North Liberty, IA, USA
All Recalls for 2015 jeep Cherokee 2.4 wasn-??t done properly and caused more damage. Transaxle harness, pscm, maniverter and more caused engine damage to block, which was supposed to be replaced during recall for oil consumption. Now dealer is wanting to charge me for damages pertaining to recalls and new engine block that wasn-??t replaced during xb1 and x80 recall warranty. I was almost hit on highway from vehicle stalling out at highspeed and maniverter turning red from 20 minutes of driving from picking up from dealer after u90 recall was supposedly fixed. Constant dash notifications of throttle and shifter as well. I-??ve already contacted legal advice and I just want my vehicle running properly, new vehicle or compensation. Everything on this vehicle needs replaced dealing with faulty pcm tcm bcm ecu pscm all harnesses practically entire vehicle.
- Clarksville, TN, USA
The contact owns a 2015 Jeep Cherokee. The contact stated that the 4WD Service light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the PTU, timing cover, and the head gasket were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 20V343000 (POWER TRAIN) as the possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.
- Omaha, NE, USA
I was driving down the highway and my car just shut off and came to a complete stop in the middle of the road. It happened twice. Both times the emergency brake light came on but at no time was the emergency brake engaged by me. I was lucky that I wasn-??t on a busy road and the care behind me had time to react or it could have been fatal. After trying to restart the car it took some tinkering with the ebrake and after a slight hesitation of the engine, it started. That happened twice in one day and once on another. This is a huge issue that can cause loss of life.
- Clarksville, TN, USA
Good morning. I am contacting you in regards to my 2015 Jeep Cherokee. In summary, I am having issues with the transmission and upon further investigation I believe the issue is identical/related to recall campaign 16V529000. I do not feel safe driving the vehicle and would very much appreciate the issue be investigated. Thank you
- Hamden , CT, USA
There is an active cylinder 2 misfire recall on 2015 jeep Cherokee. Our vehicle has been in the shop for about 3 days now. And the cylinder 2 misfire is still happening. We would like our vin looked into. To be added to the recall. The misfire appears to be happening in idle.
- El Paso, TX, USA
Been waiting for a recall to be fixed, the dealership notified me after the paperwork was signed and I brought in the diagnosis. DMV said 5/16/2022 catalyst efficiency recall, catalyst converter
- Youngstown , OH, USA
I have a recall on the vehicle, I purchased may2024. Was never told about the recall until I took the vehicle to someone else and then told the company I purchased it from. Catalyst efficiency. I was also given a letter from the DMV.
- Youngstown , OH, USA
PTU completely bad...just purchased the vehicle and it went bad less than a month after
- Brunswick , OH, USA
Over several years Jeep has repeatedly stalled without warning. This safety concern has been addressed at both the dealership where the vehicle was purchased and an independent car repair facility. Regardless of the repairs done, the same stalling issue has continued.
- Riverside, CA, USA
The contact owns a 2015 Jeep Cherokee. The contact stated that there was an abnormal sound coming from under the hood while reversing. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the thermostat and canister purge valve needed to be replaced. The vehicle was not repaired due to the costs; however, the vehicle remained at the dealer pending the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 108,000.
- Aurora, CO, USA
The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart; however, the message "Please Shift to Park, " was displayed even though the gear selector was already in park(P). After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the catalytic converter. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to an independent mechanic, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 181,000.
- Tyler, TX, USA
- Overland Park, KS, USA