10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
17,258 miles

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problem #2

Jun 102017

Cherokee 6-cyl

  • 31,000 miles
Car was maintained at dealership. 1.5 years old, 31,000 miles. Last oil change and service at dealership was on 5/5/2017 with mileage of 29,056. Fire occurred on 6/10/2017. Driving 35 mph, straight down a small hill, first got warning light that brake fluid was low, followed by ABS needs servicing, followed by many warning lights all at once. Gas pedal failed to work at that point, looked in rear view mirror, blue smoke was coming out of the car. Coasted to a dirt lot, got out, fire under drivers side front wheel area. Quickly spread to the rest of the engine compartment, destroying the car. From first warning message to pulled over was about 0.5 miles and about one minute. Please note that there was a uconnect update (the first for the car) on 6/2/2017, only eight days before the car was destroyed by fire. Including a picture of the engine compartment after the fire.

- Berlin, MA, USA

problem #1

Mar 262014

Cherokee 4WD 6-cyl

  • 3,516 miles
After a simple first required service of an oil change, the engine light came on. We learned that this engine light coming on was the result of the dealership service department performing a recall campaign service to reprogram the transmission and powertrain control modules. The campaign to reprogram the transmission control modules was completed, without our knowledge, during the time the vehicle was in for the oil change. The vehicle was brought back to the dealership twice more in two days to "figure out" why the engine light was coming on. The dealer is now replacing the entire transmission.

- Tequesta, FL, USA