I purchased my 2015 Jeep Cherokee in November 2014 with 558 miles on it. I was excited I finally owned a new vehicle. My sales person was calling me and even coming to my work. I purchase my Jeep from Tate's Auto in Gallup, NM. At only 1,200 miles engine light came on for 3 days, called dealership was told take in to get it service. Ok so I did then at around 5,000 engine light came on again and on off the light would come and go away. Transmission would also be acting up took Jeep in to get it checked plus I received 2 recall notifications so got that fix. so I was told.

Then on September 23, 2015 leaving for work at 5am, my Jeep started fine and about 1/8th of a mile my engine stop with lights on radio still working and I was on train tracks and it rolled down about 30 yards from the tracks. With a few attempts it started and put in drive it stalled out, I did that 3 times. My Jeep was towed to dealership and took them 2 days to diagnosed the problem. I was told I had bad fuel in my tank.

Went to the station where I purchase gas and the owner told me no it can't be out fuel cause they sold almost 4,000 gallons of fuel that day and no one has come to complain of having vehicle problems. So I told dealership to give me a sample of the fuel, took to refinery and fuel was good, no water or particulants are in there.

Warranty is not gonna cover it because its my fault that I put in bad fuel, which the fuel was good. The technician and service manager said they did visual testing of the fuel and compare to some bad fuel they saved and compared to it. And now I'm stuck with this $1,300 bill which I am not going to pay. Is there someone out there had the same problem and what was your diagnosis? I believe it wasn't bad fuel it was something else, either transmission or something electrical..

The same exact situation as when the transmission blew at 1800 miles. While trying to get home, about 3 miles, after the battery light and check engine light came on, I turned the corner and applied the gas to go up hill, the car shook violently for 3 seconds, and every system died. There was nothing, no steering, no brakes, no lights, no door unlock, no parking brake, no nothing. The car was totally dead sitting in the middle of the road on a blind turn.

I went to the apex of the turn, and tried to direct traffic around me and the Jeep. Called road side assistance, and for the third time in 5 months road in the truck back to the dealer. Life in danger for the fourth time, and still trying to get satisfaction from the dealer. I WANT MY MONEY BACK THIS CAR IS WORSE THAN A LEMON.

DO NOT BUY ANY CHRYSLER PRODUCT. THEY CLAIM TO HAVE THE "BEST WARRANTY IN THE BUSINESS", BUT IT IS THE WORST PERFORMING PRODUCT IN THE MARKET.

BRAND NEW CAR, ENGINE KEEPS SKIPPING AT TAKE OFF AND AT STOPPING. ITS LIKE ITS STRUGGLING TO MOVE, PRESSING THE GAS AND IT MAKES A SOUND BUT DOESN'T ACCELERATE. IT JERKS AT STOP AND JERKS WHEN TRYING TO TAKE OFF THIS HAPPENS DAILY. EVEN HAPPENED DURING TEST DRIVE AND I WAS TOLD IT WAS DUE TO THE CAR BEING BRAND NEW, AND NOT BEING WARMED UP. YESTERDAY WHILE ON 285 IT DID IT AGAIN, THIS TIME I WAS ALREADY GOING ABOUT 60 WHEN IT STARTED TO SLOW, AND PRESSING THE GAS DID NOTHING, AFTER ABOUT 15 SECONDS IT STARTED TO PICK BACK UP. SCARY!!

I received a letter from Matt Liddane a couple of days after taking my new 2015 Jeep Cherokee Sport into the dealership for a software update. Imagine my surprise when the tech comes out and says, "I am so sorry, but your baby is sick and is unsafe for you to drive. We may have to replace the engine." You could have knocked me over with a feather.

I have never experienced something like this before, and believe me, I have purchased many new vehicles in my lifetime. I used to buy a new car whenever I needed new tires, so I have bought a few. After talking to several people, the head of the service department comes out and tells me the motor in that model has had quite a few recalls and my vehicle's VIN number was one of the affected models. What I want to know is why a dealership - knowing that a model has had problems would put a vehicle on their line and sell it without testing it first? Good business sense and a PROACTIVE customer relations department would dictate doing so.

In addition to the engine problem, when I got the Jeep home I found that the front bumper has a dent. The dealership agrees that it came from the factory damaged as there is no cracked paint, scuffs or scratches anywhere near the dent. This still has not been resolved. After eleven days at the dealership, my Jeep is back with me. The main problem now is I don't think I will ever trust the car. I will always have in the back of my mind that it might explode and kill me and whoever may be with me at the time. I have fought hard to survive cancer and I would hate to go out with a bang because of a faulty engine. I have made one payment and cringe at the thought that I am stuck with a product I cannot trust.

So Matt, you want to know if there is any reason I would not purchase this vehicle again or recommend it to my friends. I would NOT. How will you fix my trust, how will you fix my defective bumper and how will you fix my peace of mind?