The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 70 MPH, the vehicle vibrated abnormally and then stalled. The contact stated that the power steering and brakes lost proper functionality. The contact stated no warning light was illuminated. The contact was able to coast off the roadway. The contact made numerous attempts to restart the vehicle and failed. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000.

- Soap Lake, WA, USA

Reference the complaint listed below ( NHTSA id 11270672 ) on October 24, 2019. I have had the exact same issue/problem concerning the gas/fuel cap sensor since November 2016. Made multiple attempts of having it fixed at local Chrysler Jeep dealership with zero success. The only difference from the referenced complaint below is that I have not had a vapor test nor have I replaced my gas cap because I was told by the service department; verbatim : 'this is a known issue that can not be fixed.' In addition; the fuel/gas cap issue is only one of several issues that I've encountered all with the same response from the dealership ' 'it's a known problem but we can't fix it'. I will never purchase a Chrysler branded vehicle again. Lesson learned as this Cherokee is 'an even swap' for my original Cherokee that was both newly purchased & dead (transmission failure) all within the month of December 2014. So for the owner in cary, nc who posted (see below) ' you are not alone! ''-original complaint'- October 24, 2019 NHTSA id number: 11270672 components: Engine, unknown or other NHTSA id number: 11270672 incident date July 17, 2017 consumer location cary, nc vehicle identification number [xxx] summary of complaint crashno fireno injuries0 deaths0 my gas cap light has been on for 2 years. I apparently am the only one with this issue and have been told there is nothing that can be done as they need a flash to reset the motherboard. In the meantime to rule things out I had to have the vapor test done and replace the gas cap which of course solvee nothing. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Monroe, LA, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that the engine and fuel pump failed. The vehicle stalled in the middle of the road. The vehicle was diagnosed, but the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The approximate failure mileage was 9,000. Updated 08/02/16 the consumer stated he was able to get the vehicle started in time, to avoid an accident. Updated 08/09/16.

- El Cajon, CA, USA

New Jeep Cherokee 2015 vehicle was purchased evening Jan 2, 2015 from. Perry Chrysler/Jeep, national city, ca. Driven total less than 100 miles. On Jan 4 driver noticed oily smell when driving. Immediately after being parked at home white smoke came out of hood. Within seconds the entire car was engulfed in fire, flames 20 feet high. Burning oil or fuel ran down the street over 50 yards. Two local san diego tv stations have videos of fire, including our own video on facebook. Available upon request.

- La Jolla, CA, USA