9.3

really awful
Typical Repair Cost:
No data
Average Mileage:
8,400 miles
Total Complaints:
6 complaints

Most common solutions:

  1. not sure (4 reports)
  2. apply warranty fix s13 (1 reports)
  3. replaced both front axle shafts (1 reports)
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This problem may be covered under warranty. Ask your Jeep dealer.

problem #6

May 312016

Cherokee

  • Automatic transmission
  • 20,000 miles

Flat towing Cherokee over rough road i95 in Jacksonville FL jeep front wheels started massive wobble. RV was neatly unrivalled at 55 MPhil and nearly ran off the road. Came to a complete stop on the middle of i95 then gradually regained speed. Though maybe an issue in the rv caused the wobble so installed safety steering stabilizer on rv later found prior complaint with solution from jeep s13. They did not want to cover under warranty but finally got jeep to reimburse part for $124. Dealer that I purchased vehicle wanted to charge labor but finally did it under warranty. The fix is a wiring harness with a switch you turn on that energizes the electronics testing system while towing and ignition is off. Possibility of draining battery so I bought at advance auto solar powered battery tender 400 milliamp that plugs into the 12v plug oinsde the console compartment that has a picture of a battery

This plug is direct connected to the battery so the solar charger can triple charge while towing and having the electronics tearing energized. Thanks to folks like you found the problem on car complaints and was able to solve issue. One thing though I bought the jeep due to simplicity of set up for towing, unfortunately now I have more troubles to set up for towing. Think twice before buying jeep for flat towing I am stuck now

- Ivan R., Merritt Island, FL, US

problem #5

May 122016

Cherokee Limited 4

  • Automatic transmission
  • 8,282 miles

Still having transmission issues, but they can't duplicate. This time we had the crazy front end wobble. When driving 10-20 mph, cornering, accelerating, decelerating, etc. Paperwork says needs both front drive shafts per tsb 03-003-15, replaced both front axle shafts.

- melissa927, Remsen, NY, US

problem #4

Sep 012015

Cherokee Limited V6

  • Automatic transmission
  • 6,000 miles

While driving through a construction zone at 8:30 on a cool morning in the redwoods of Northern California we experienced our first Cherokee death wobble. Our car had just had its 6,000 mile service where we had the tires rotated, just as a good practice. They were cool and properly inflated. The construction required that we drive our 40 ft. 2014 Newmar along with the towed Cherokee off to the right to the shoulder of the road.

As we drove over the typical step down from the highway to the shoulder the RV began to shake violently. We were sure we had hit construction debris and had blown one or more tires on the RV. We pulled over on an off-ramp to be joined by a California Highway Patrol officer. As we inspected the RV he informed us that he was there because the Cherokee was oscillating wildly behind the RV and he had never seen such a violent wobble and was going to stop us one way or the other. He was afraid for our and others safety, as were we! We unhitched the vehicle with great difficulty because of the twisting that had occurred. We then drove the car unhitched, separate from the RV for several miles until we reached wider, less mountainous roads before we attempted to re-hitch the Cherokee. The drive to our destination was eventless but fraught with apprehension at every bump in the road.

This has nothing to do with the tow bar, the hook up, or lifting the Jeep. The Jeep isn't lifted and this happens with various tow bars and to many of us who are extremely careful about hitching the tow gear.

- vaultmom, Atascadero, CA, US

problem #3

May 052015

Cherokee EX 2.4L 4 cyl

  • Automatic transmission
  • 12,852 miles

I have owned this Jeep for several months at 9850 the Jeeps "Service Transmission light came on" 3 miles later the Jeep broke. A new transmission was installed. Now currently with 12852 miles, I am experiencing a horrible front end "WOBBLE". The Jeep has been at the shop for over a week. The area rep is involved who is stating a front trans axle is on order. It may be here end of JUNE!!!!!!!!!!!!!!!! WHAT !!!!! I approached her about a buy back, giving all the issues I have had from this piece of JUNK. She states to me I don't fall under the qualifications!! REALLY? So when I advised her after the Jeep sits at the dealership for over 30 days I will seek Lemon Law. She laughs and says well just because its waiting on a part at the shop, doesn't qualify it as a lemon. She proceeds to tell me its safe to drive. I tell her to have Chrysler put it in writing, which is not a option.... ???? So let me get this straight, since when is a trans axle not a safety issue"????

- Sherry C., Woodstock, US

problem #2

May 012015

Cherokee Limited V6

  • Automatic transmission
  • 1,000 miles

When accelerating from a dead stop or when turning right and accelerating, the passenger side front wheel shakes like it's going to fall off. Jeep says they are redesigning new axles, but there is currently no fix and i am concerned that it's going to fail while driving.

- Jen C., East Stroudsburg, PA, US

problem #1

Apr 152015

Cherokee Latitude 3.2L V6

  • Automatic transmission
  • 2,100 miles

Purchased my 2015 Jeep Cherokee Latitude on 2/28. Weeks later I noticed a wobble when accelerating mostly to the right. I assumed it was a learning curve, and a rough winter. Roads were slick. Finally just got sick of feeling like my tires were about to fall off so I took my car into the service department on 5/1. They kept it for the day, then called me and said Sorry, No Fix. There is a STAR case open with Chrysler. They have no fix for it. Just drive it. You're fine. I wasn't pleased. Its back again after a great deal of other issues and I am currently waiting to hear back on whether they will fix it.

Update from Jul 8, 2015: After two weeks of arguing with my case manager Patricia and a call to a Lemon Law attorney, magically they were able to order the heavier duty axles to fix the wobble. They told me it would be 5-7 days to get the parts. They arrived in a couple days and my wobble was fixed. For now. I am still experiencing other issues with the car. Rough shifting. Hesitation upon acceleration, etc. The car is a piece of crap.

Update from Jul 27, 2015: So far the wobble is gone but the hesitation and rough shifting still persist.

- tweakydave5, Fort Edward, NY, US