10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
23,277 miles

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problem #28

Aug 012017

Cherokee

  • 200 miles
The contact owns a 2015 Jeep Cherokee. The contact stated that while driving approximately 35 mph, the vehicle drove over a bump in the roadway and experienced the death wobble. The contact and an independent mechanic performed a test drive however, the mechanic was unable to determine the cause of the failure. The contact stated that two days later while driving 55 mph, the vehicle drove over a bump and experienced the death wobble again. The contact took the vehicle to V&H automotive (2414 N central ave, marshfield, wi 54449, (715) 387-2545) and the mechanic replaced the steering damper control. The contact stated that while driving approximately 55 mph and going around a curb of, the vehicle drove over a bump in the roadway and the failure recurred causing the toolbar to fracture and the cable bars and toolbar to detach. The contact contacted the manufacturer and a case was opened. The approximate failure mileage was 200.

- Winter, WI, USA

problem #27

Feb 272020

Cherokee

  • 112,000 miles
Zf 9 speed transmission, it is not safe to operate in a low speed city driving condition, at a low speed when I press gas car wont move and then suddenly car jumps. Just like when you release clatch in a manual car at a high RPM,

- East Elmhurst, NY, USA

problem #26

Mar 032019

Cherokee

  • 76,456 miles
Service shifter

- Lawrenceville, GA, USA

problem #25

Feb 172019

Cherokee

  • 61,000 miles
Rear control arm loose, knuckle in arm damages and rear both new rear tires damaged. The rear end had no torque, traction or control and was swaying from side to side. The vehicle is currently being repaired for $2400

- Highland Park, IL, USA

problem #24

Dec 152017

Cherokee

  • miles
Since I purchased the vehicle the rear window have never gone down seen the dealer and a Jeep dealership (F.X. caprara watertown, NY 13601 ). I have already replace the front left ball joint and now the front right ball joint needs to be replace. I have roughly 55000 miles on the vehicle. I notice the noise mostly when turning this has been an on going issue since purchase

- Fort Knox, KY, USA

problem #23

Sep 132018

Cherokee

  • 49,000 miles
While being towed behind motorhome, the front "load beams" on Jeep came apart. Luckily, this did not occur on highway at high speeds as it could have caused serious accident.

- Hobe Sound, FL, USA

problem #22

Sep 302018

Cherokee

  • 56,000 miles
Leaking front strut. Iżve been to 2 dealers and cannot get the struts. IżM told that theyżre on back order for 6 months. If they canżT keep the struts in stock anywhere, there must be something wrong with the struts. Our Jeep only has 56,000 miles.

- Amarillo, TX, USA

problem #21

Jan 202016

Cherokee

  • miles
I have hard shifting and noice from transmission, ,im under warantee but fca don't want to solve this problem

- East Elmhurst, NY, USA

problem #20

Jul 012017

Cherokee

  • 12,000 miles
I bought my Jeep with 12,000 miles. I have taken it to the dealer 3X so far for the same exact issues. Transmission clunking, lurching, wont down shift at low speeds. When in traffic below 20mph some times it revs for a few seconds and doesn't move and then the vehicle lurches forward. Sometimes it just has no acceleration like its stuck a few gears too high. The shift going into 5th gear sometimes feels like I got rearened it shifts so hard. When this happens the vehicle jerks back and fourth and has a metallic bang going into 5th. The 5th gear hard shift is intermittent. The bogging, lurching and refusal to down shift at slower speeds is constant. Dealer has yet to be able to do anything but computer updates. They say its "normal". it is very dangerous in traffic because you never know what its going to do when you try and accelerate. I can't count the number of times I have tried to cross in between traffic and the truck refuses to go or just moves at a turtle speed.once I press the accelerator hard enough it will down shift hard enough to break the tires loose and peel out when it lurches ahead. It is very troubling and I don't want to let anyone besides myself drive it because I dont want them to get in an accident. I can also assume that all of these hard shifts are causing a lot of premature wear on my drive train. Its like putting the car in neutral, revving it up and then slamming it into gear. It is a daily occurence.

- Gainesville, FL, USA

problem #19

Dec 292017

Cherokee

  • 79,000 miles
First the rearend went out at 75000 miles then the transmission went out 79000 miles on the hwy and I almost got rearended. This vehicle has been one issue after the other. There is also a wobble in the front end.

- California, KY, USA

problem #18

Oct 282017

Cherokee

  • 38,000 miles
The dealership attempted two software updates and told me they couldn't fix it when I went back the third time for the transmission not shifting properly. I also had a clunking noise in the front end that was fixed with the noise returning shortly after the warranty expiring. The vehicle continues to miss downshifts and does not shift properly when trying to accelerate.

- Salem, OH, USA

problem #17

Sep 032016

Cherokee 6-cyl

  • 14,000 miles
The contact owns a 2015 Jeep Cherokee. The vehicle was being towed by a 2000 holiday rambler endeavor recreational vehicle. While the rv was driving 55-60 mph, the Jeep shimmied violently without warning. The Jeep was taken to folsom lake Chrysler Dodge Jeep Ram (12545 folsom blvd, folsom, ca 95630 (888) 480-1238) where the diagnosis was unknown. While the Cherokee was at the dealer, the contact notified the manufacturer. The manufacturer sent a new wiring harness to the dealer and the Jeep was repaired. A year later, while the Jeep was being towed by the holiday rambler, the failure recurred. The manufacturer had the Cherokee towed to autoworld Dodge Chrysler Jeep Ram (1370 auto center dr, petaluma, ca 94952 (707) 762-2712), but the dealer refused to diagnose or repair the vehicle without knowing the repair history. The vehicle was taken back to folsom lake Chrysler Dodge Jeep Ram, but the failure could not be duplicated. The contact stated that the Jeep Cherokee only violently shimmied while being towed. The failure mileage was approximately 14,000. Updated 10/17/17 the consumer stated the failure occurred after having the harness was replaced.

- Sacramento, CA, USA

problem #16

Jul 042017

Cherokee

  • 21,000 miles
The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the front end shook violently, the steering wheel went back and forth without warning. The vehicle was taken to the dealer straub Chrysler Dodge Jeep Ram located at 1502 wheeling ave, glen dale, wv 26038; (888) 449-5231 where the dealer stated that the contact would be responsible for the repairs. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 877-426-5337 and was made aware of the failure. The manufacturer stated that there was no recall under the VIN and that the contact would have to pay for the charges and a case number was not provided. The failure mileage was 21,000.

- Cameron, WV, USA

problem #15

Jul 252017

Cherokee

  • 17,500 miles
Blue ox BX1136 version 0 baseplates were used on this car to pull it behind a motorhome. The baseplate design placed excessive stress on the Jeep's aluminum frame components that resulted in their welds to fatigue, crack and fail and increased the probability that the Jeep could detach during towing. A detached car is a significant hazzard to vehicles and people. Blue ox has since revised the design of the baseplates to reduce the stress applied to the aluminum frame components, but did not notify me of the design revision. I only learned of the revision after my frame components had failed and I was at significant risk of losing the car during towing. In addition, I have inspected one other Cherokee using the same design baseplates and found that their aluminum frame components have failed similar to mine. I believe that blue ox needs to immediately notify all owners of the BX1136 original design baseplates and issue a recall.

- Soddy Daisy, TN, USA

problem #14

May 092017

Cherokee 6-cyl

  • Automatic transmission
  • 32,000 miles
The contact owns a 2015 Jeep Cherokee. While driving 20 mph, the vehicle braked independently due to the wheels turning inwards towards the vehicle. As a result, the vehicle crashed into a ditch. The vehicle was towed to gator Chrysler Jeep (8040 South harbor city blvd. Melbourne, Florida 32901), but was not diagnosed. The insurance Agency diagnosed that the lower control arm fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and sent an independent mechanic to inspect the vehicle. The approximate failure mileage was 32,000...updated 07/20/17..updated 08/22/17 the consumer stated the vehicle was traded in after repairs due to the vehicle steering being uneasy.

- Melbourne, FL, USA

problem #13

Jan 012017

Cherokee

  • 17,000 miles
Vehicle develops what is know as the death wobble when being tow 4 wheels down. This death wobble develops at 55 to 65 mph and shakes the motorhome and the car until you come to a complete stop. See youtube https://www.youtube.com/watch?V=fwguajaeeci&sns=em

- Venice, FL, USA

problem #12

Jan 052017

Cherokee

  • miles
The contact owned a 2015 Jeep Cherokee. While driving 45 mph, the contact felt a bump in the road and the vehicle flipped over several times. The entire front wheel assembly became detached from the suspension. The air bags deployed. A police report was filed. The contact sustained injuries to the spine, which required medical attention. The vehicle was destroyed and towed. The manufacturer was not notified. The failure mileage and VIN were not available.

- Bossier City, LA, USA

problem #11

Oct 102016

Cherokee 4WD 4-cyl

  • 25,000 miles
Transmission problems and electrical problems had the car at dealership at least 3 to 4 time for over a week at the time called Jeep headquarters at least 20 times and they are very bad with costumer service. I am worried about the safety for my family driving the car, since transmission issues should not be handled like that. No support from Jeep capital.

- Calabasas, CA, USA

problem #10

Aug 312016

Cherokee

  • 16,300 miles
Jeep Cherokee recall S13 see letter attached. Vehicle was represented to be capable for flat tow at purchase. Recall a year+ later required modifications in order safely to do so. Fca is requiring owners to pay for modifications.

- Norman, OK, USA

problem #9

Mar 142016

Cherokee

  • 7,500 miles
When I purchased my 2015 Jeep Cherokee one of the main reason was for its ability to be flat towed behind a motor home with ease. After having it for a number of months I noticed it sometimes vibrated while towing. After reading some forums and checking with dealers Chrysler realized that was due to these new models having electronic steering versus the old hydraulic systems and it now requires power to be constant to the steering during towing. Now realize when I purchased it the manual clearly stated the procedures which I followed. Now I receive a notice that says in order to flat tow I need a special harness installed with a cost of parts and labor of over $400. They have now provided an addendum to their owners manual stating all this. My issue is they want the owner to pay to make their vehicle safe when the owner was not the issue here. The owner should not be forced to pay when they purchased a vehicle that was advertised with certain features like safe flat towing when in fact that was not the case. So unless I want to pay $400 I have to tow a car that could vibrate severely under certain road conditions which could cause an accident.

- Phoenix, AZ, USA

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