Service shifter light comes on while driving. Must stop and shut down to reset.

- Willard, OH, USA

Tamara recall...ever since I bought my Jeep brannew the radio sometimes does not work, service shifter is coming up, also other things are coming up saying automatic shut down service..wheels are not straight, among other things. This should not be happening on a Jeep that's 3 years old. Now the dealership wants $99 to check it out plus whatever the problem is. I'm very disgusted because I love this car, took my anxiety away, but now I'm nervous to drive it period. I hate to trade it off for a Toyota or Honda. Please help me on this. Is it dangerous to ride with service shifter lit? this should be a free recall to see what's happening. No one has answers. I've seenin the internet many people having the same problem. Please help

- Watervliet, NY, USA

Service shifter light comes on dash and all lights on shifter stay lit up red. Once I turn off vehicle and turn back on it turns off but comes back on after a while of driving. I have not attempted to drive like this once the lights come on.

- Maurice, LA, USA

My vehicle Jeep was in motion on the interstate when my service transmission light came on and I almost caused a major accident when my Jeep slowed way down. When I accelerated it would hardly move. Mind you I was on the interstate!! very scary experience. This is not the first experience I have had with my Jeep while in motion on highway it jumps bucks and revs up on its own when it was doing that I had to take it to be hooked up to tester to see why my battery light came on? had to replace coil pack #4 and I did it again 6 months down the road and had to replace coil pack #2. the check engine light stays on. My Jeep only has 59064 miles. I am very scared terrified and nervous driving me Jeep.

- Vernon, IL, USA

My Jeep Cherokee limited 2016's engine will shut off mid drive. This has happened to me three times while on the road for the past 4 months or so. I fear for my safety and that of my family and friends or whomever may be with me in my vehicle when this happens. The issue begins with the dash starting to flicker, the ac and radio will shut off, any actively enabled functions will shut off/disable (lane sense, cruise control, auto start/stop), two times out of the three, the vehicle engine shuts off seconds after, causing the greatest risk to safety since the vehicle is essentially cruising with no power whatsoever at an average of 70mph (mostly drive on freeways/highways), forcing me to pull over on the side of the road/shoulder in order to break to a full stop, place the vehicle on park and then restart the vehicle in order to get back on the road. I believe Jeep had issued a recall for this exact issue if I'm not mistaken (safety recall U63). I have taken my Jeep to a local dealership to get this issue fixed. I received the assessment from the dealership saying that the recall issue was fixed. A week after I went to the dealership the issue happened again, the check engine light came on but turned off after so by the time I took it to the dealership again, they "couldn't help me" since the check engine light was not on at the time. I also did not have a way to prove that this issue was happening still to my vehicle so I left disappointed and sure it would happen again at some point. As of today 28 March 2019 the issue happened again yesterday on the way to work around 0836am, luckily I was able to record a video of it as it was happening that I would be happy to share, the vehicle did not shut off during the video. I bought this vehicle new, in 2016, from a dealership in wa state.

- Fort Walton Beach, FL, USA

Tcm modular fails in the sealed 9 speed transmission in 8 gear after comming of an exit ramp engine life came on mashes on the gas to go thru the intersection no power stuck in 8 gear would not down shift.. light turns green and on coming traffic has to stop and allow me to get true very slowly... horns blowing and cars swirling around me... very dangerous to have this happen in traffic this has happened several times

- Clearwater, FL, USA

The contact owns a 2016 Jeep Cherokee. The contact stated that there was a constant sudden loss of power and the vehicle stalled numerous times. The instrument panel warning indicators and gauges flickered. The vehicle was towed to executive Dodge Jeep (203-949-7430, located at 406 S orchard St, wallingford, ct 06492). The dealer replaced the PCV valve, but the vehicle stalled in an unsafe manner on the highway. The vehicle was towed to the dealer a second time, but the failure could not be duplicated. The third time the vehicle was taken to the dealer, they indicated that a battery replacement was required. The contact replaced the battery; however, the failure continued. The vehicle was currently at the dealer for further diagnostic testing. The contact was uncertain if a loaner vehicle would be provided. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was not available.

- Durham, CT, USA

2016 Jeep kl trailhawk (V6) will randomly have no electricity/power at all. Not even to unlock doors or for the dome lights to come on. This is after the vehicle sits overnight, for 10 to 12 hours. I have to use the key to unlock the vehicle. I have to jump start it and it will run fine for days until it happens again. I have experienced this issue 5 times in the past 4 weeks. The battery is new. Replaced 12/18, and has been tested successfully by 3 different shops along with the Jeep's charging system passing all tests... all cables/ connectors are tight and clean. I never know when it will start, or not.

- Denver, CO, USA

Shortly after I get gas the vehicle will go from drive to idle and a warning message will pop up that says I need to shift to park. This has happened while waiting to take a left at lights and sometimes as soon as I go to pull out of the gas station.

- Mount Arlington, NJ, USA

The contact owns a 2016 Jeep Cherokee. While driving approximately 35 mph and approaching a red light, the battery warning indicator illuminated, the transmission seized, and the vehicle lost acceleration. The contact coasted the vehicle into a parking lot and turned off the vehicle. After four attempts, the vehicle restarted. The vehicle was taken to yark Chrysler Jeep Dodge (6019 central ave, toledo, oh 43615), but they could not duplicate the failure and recommended an oil change. The failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,175.

- Toledo, OH, USA

Stalls for no reason emergency break turns on by itself won't accelerate while originally in motion on freeway turns off while turning electric stability control icons going bizerk

- Houston, TX, USA

"4X4 unavailable service required "message came on and stayed on when I started it. It was parked for around 4 hours and was stationary. Took it to dealership after a day and a half was told a wire had rotted and broke.

- Bancroft, MI, USA

The service shifter message displays on the screen and you can't tell if the the is in dprn becuase all the lights are red. The car sometimes will not shift out of gear. Or jerks when it finally does. This care hesitates while in motion and as well as when stationary and trying to move. This is very dangerous. I have taken this vehicle to the dealer who stated that the recall they had was only for a software update with the shifter but this issue should also be a recall with them covering the repairs. I have less than 50K miles there is no reason why I should have to cover the expense of replacing the shifter assembly becuase the shifter is not covered under the warranty they sell you.

- Atlanta, GA, USA

While driving on a residential street, my 2016 Jeep Cherokee latitude with 45,196 miles displayed the "service shifter" message on the dashboard. The prnd shifter lights were all lit up red. Pulled over, put the car in park, restarted the vehicle and the message did not appear. Later in the day, the radio display stopped working. Scheduled a service appointment with the dealership.

- Boston, MA, USA

This is safety concern! 2016 Jeep Cherokee car would stop while you driving high speed without any warning sign and all the light will come on can not shifting or restart the car. It happened on me twice already. One time on highway I-95, one time on a busy local road at pa. Jeep dealership said it was computer updating, I could not get it. After first time they repaired it, I did feel something wired with the car. So I brought it back to Jeep dealership two more time for diagnose. They all said the car had no problem. Not even a month, it happened again. Suddenly stop! this time they still trying to fix it for me, but I could not trust Jeep again. I mean if they can fix it, it would not happened again after three time what ever fix or diagnose.

- Mount Royal, NJ, USA

My Jeep keeps breaking down while the vehicle is in motion and I have almost been in several wrecks because of it. I have now done my own research on this issue going on with cars that have my same year make and model and have been experience the same exact issues as I am all over the us. I have been speaking with some of these people who were writing these comments on the Jeep website and they have all said they are not dependable and highly unsafe as they have also almost got into wrecks because of it. At this point its only a matter of time before someone is gets hurt due to the vehicle shutting down while in motion or worse, death. Something must be done to stop the sale of this unsafe vehicle. I am stunned nothing has yet to be done about this. My car has now been in the shop since I bought it and no one can figure out what is wrong with it. I have had to take it back 3 times and the issue is not getting fixed. Now, I'm told that they are having to open some "star" thing - which has something to do with asking the manufacture if these issues are common and what to do to fix them. This is ridiculous that I have been put through hell and they don't even know if the car can be fixed. As of right now the car is completely broken down and no one knows how to fix it. All these other people are having the same issue with the dealerships not being able to figure out what is wrong so they just give the broken car back to the owner and it goes back on the road. I am telling yall this is very unsafe. Consumer stated car is fixed.

- Katy, TX, USA

I have a 2016 Jeep Cherokee sport. My check engine light came on. I was told there was a thermostat issue. My total repair cost for this one problem was $866.06 at the paramus NJ dealer. I'm extremely disappointed that I had such an expensive repair when my car is 2016 and I have less than 50,000 miles. I'm also disappointed that I was told only dealers can update the computer on my vehicle. I have heard of several Jeep owners complaining of sensor issues noting repair work wasn't necessary. Also, with the check engine light on my auto start did not work.

- Wanaque, NJ, USA

Purchased vehicle on 12/14/2015. On 1/25/17, at 17,000 miles the vehicle stalled while driving through an intersection. It was raining heavily and causing a traffic issue. Law enforcement had to be called to re-direct traffic. Since the first stall, the vehicle has been to the local Dodge/Jeep dealership four times for the same issues (4/20/17, 8/18/17, 3/25/18 and 12/4/18). They have replaced coils, filters and explained the engine will shut down if it senses low oil. They continue to state the oil consumption as the reason for the stalls. They have no solution but to bring the vehicle in every 1000K miles to check the oil. The vehicle stalled again on 12/25/18. Luckily, I was in a parking lot and the vehicle behind me was going slow enough to stop. If not, I would have been hit with my toddler in the vehicle. Usually it takes several hours for the vehicle to start again but on this incident the vehicle started within 5 minutes. The vehicle is now showing a "service shifter" and the dealer stated it needed a new battery. I replaced the battery and the "service shifter" was back on within 15 days of replacing the battery. This vehicle is a safety hazard.

- San Dimas, CA, USA

While driving, vehicle will decelerate and warning light appears to shift car in gear. Then car turns off. Can not use breaks, all electronics flash and coltage light alarm comes on. When taken to dealer twice, no errors found. My children drove it today and the vehicle suddenly stopped and all warning lights came in along with a message to shift the car into gear. The vehicle was dead. Took back to dealer and again no error. I have researched this and many of the same vehicles are having the same problems, but Jeep does nothing.

- Cumming, GA, USA

The contact owns a 2016 Jeep Cherokee. The contact stated that the liftgate failed to open with the electronic button function. The contact had to manually open the liftgate with the potential risk of being impacted by the liftgate coming down. Larry H. miller Chrysler Jeep Dodge Ram boise (222 S auto dr, boise, id 83709) indicated that the vehicle was not included in a manufacturer recall campaign and diagnostic testing was needed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 58,000.

- Emmett, ID, USA