I have taken my 2016 Jeep Cherokee into the service department multiple time to have them diagnose the hesitation in the transmission, jerking into gear ( from 1st to second gear, but most of the time from 2nd to 3rd gear) and a loud clacking noise that appears to come from the bottom of the car. According to 2 different Jeep/Chrysler dealership service department that I have taken my Cherokee to be diagnose, they can't find what is wrong with the transmission and they did not expirience the jerking on the transmission during driving. They did informed me that the clacking sound coming from the bottom of the car is the catalytic converter when it gets hot makes a clacking noise, but they have no fix for it. The dealers claim they are waiting for the Jeep Inc. To come out with a fix. As if that's acceptable to force your customer to drive a noisy, hesitating brand new car. I am dumbfounded with how the dealerships Jeep / Chrysler keep sweeping this issue under the rug hoping it will go away. Time to find a solution.

- Philadelphia, PA, USA

Over the last 2 weeks, while driving my Jeep has lost power. No warning light or anything, my Jeep just dies. It will say "shift into P, then select gear" after I have lost power. My lights/radio/bluetooth all still work, but I can not break nor accelerate nor steer. I was nearly T-boned this am, and nearly rear ended last week.

- Sierra Vista, AZ, USA

Vehicle randomly gets hot as if the ac stopped blowing cool air but then works normally. Does this frequently but randomly for only a couple of seconds at a time.

- Brooksville, FL, USA

Vechile stalling while driving. The vechile will stall driving at low speed turns, up hills and coming to a stop. Second time it has been to dealership for same problem. First time was June 30 2016. Second is today.

- Orlando, FL, USA

The contact owns a 2016 Jeep Cherokee. While driving 10 mph, the check engine and "put in park and place in desired gear" warning indicators appeared on the instrument panel. In addition, the brake pedal was difficult to depress. After several attempts, the contact was able to place the vehicle in park and shut off the vehicle. Once restarted, the vehicle operated normally. The vehicle was not taken to be diagnosed or repaired. Winnie Dodge Chrysler Jeep Ram (located at 125 tx-124, winnie, tx 77665, (409) 296-3500) was contacted and an appointment was made to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,696.

- Winnie, TX, USA

Engine shuts off randomly when stopped. Back passenger seats rattle when driving either smith or bumpy roads. Squeaking noise comes from the car when the engine is shut off.

- Jurupa Valley, CA, USA

2016 Jeep Cherokee latitude 4X4 (25K miles) will stall or lose power while driving. Happened several times in past few months. Noticed first when had trouble starting in the morning a few times (after a recent oil change). While driving, Jeep latitude 4X4 will jump into gear while slowing jolting the car forward, temporarily lose power (RPM drop, and mph drop), or completely lose power while driving (happened on both city and highway). Complete loss of power happened several times while turning, coming around turn, indicator will ding then suddenly steering stiffens, no power from gas pedal, and car slows to stop. Once stopped, message screen displays 'shift car to P then to desired gear' I then have to shift car to park and restart (sometimes taking 3 or 4 attempts). This has also happened while attempting to merge onto highway (coming around bend of on ramp) luckily there was a large shoulder and little traffic to pull over safely. This poses an immediate risk of safety of not only myself, but passengers and other vehicles. If this were to happen at a busy intersection, highway, or dangerous road conditions (low visibility, slick surface, etc) and accident will occur. I no longer feel safe driving this vehicle.

- Mantua, NJ, USA

I bought new Jeep Cherokee 2016 3.2 L in Sep. 2016. Was very happy for first few months and then I noticed I got jerk while I was driving. I informed the dealership guy but, he said that's normal it happened because of automatic transmission. After couple a months I got service shifter light on. I went to the dealership and they updated software. It was back up again with in a week so I decided to change the dealership. I went another Jeep dealership got error code and fix it. It was working fine for at least three months and I got back service shifter sign but, this time it was with service forward sign too. They fix it but because of that my break pads was worn down and it was not covered under warranty and I have to pay out of pocket.after a week I got service transmission light on. I have to tow my car and drop at the dealership. They fix the problem but the all problem back up again. I got the service shifter light on, my car is getting started jerking and create a sound when I was break hard. So guys I am very frustrated with my Jeep Cherokee.

- Glenview, IL, USA

Engine is using excessive amounts of oil. Using 1.25-1.5 quarts of oil per 1,000 miles. Engine has shut off while driving on highway on 2 occasions. When engine oil is low it does not shift properly. First engine was replaced with a new one and the replacement engine is also using excessive amounts of oil. Advised by dealership to let new motor break in and come back after break in period of 7,500 miles. Owners manual states that this vehicle does not require a long break in period as dealership stated.

- Canton, GA, USA

Keep getting service shifter and need to stop vehicle and shut off and start up again. Sometime vehicle will run good for a couple of days, other times get 5 minutes down the road and it returns. Went on a long road trip and have to pull over a number of times on a very busy interstate. I brought it into the shop three (3) times with the same issue (late date 8/2/18), last time I was told it would be $380 to replace a harness for some kind of cable and they needed to order parts. Still waiting for the call from the shop with a date to replace the harness.

- Bemidji, MN, USA

Engine stalls while driving because of low oil. Jeep is 2 1/2 yrs. Old with 50,000 miles and should not be burning oil. Many people complaining of the same thing.

- Salisbury, MD, USA

My car will sputter and shut down while driving in my neighborhood. When I tried to start it the car would sputter as if it was stuck in the starter, then just shut down. I attempted again and still nothing. I've called the dealership and they blow me off. I don't know what to do and with an engine acting like this is going to cause an accident. Something needs to be done please!!!

- Oceanside, CA, USA

On 4 separate occassions, while in motion, the car completely shut down. On each stall, everything shut off completely including all lights dashboard etc. When I attempted to restart the car in the middle of the road (once on the highway) obstructing traffic, the car would not restart. Only after waiting 3 -5 minutes did the car eventually start. Twice I was almost rear ended.

- Rock Hill, SC, USA

I was driving down a hill at about 20 mph when my vehicle started stuttering and then shut off. The car pulled up a message on the dash that said, ' vehicle must be in park to start the vehicle'. this was absolutely terrifying. I placed the car in park and then restarted the vehicle. This has happened 2 more times since then. Car is scheduled to be serviced.

- Hixson, TN, USA

Car shut off while driving.

- Fort Lauderdale, FL, USA

Several times in the past 3 months (6-8 times), without warning, the car shuts off. The engine completely stops regardless of in motion or accelerating from a stop. It has happened each way. It shuts off, and the vehicle computer provides a message that you must be in park to start the vehicle. I shift to park and it starts up again. When it shuts off the power steering goes and you cannot control the direction of the vehicle. There are no symptoms and no warning but I see enough of the same complaint that I am reporting it. It has not happened at highway speed yet, and I am afraid it might based on the other Jeep owners comments.

- Goose Creek, SC, USA

The contact owns a 2016 Jeep Cherokee. While driving approximately 55 mph, the vehicle stalled and the battery warning indicator illuminated. The contact coasted the vehicle to the shoulder, shifted into park, and the battery warning indicator turned off. The contact waited approximately five minutes and restarted the vehicle. As the contact was driving, the failure recurred. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was notified of the failure and provided case number: 34697040. The approximate failure mileage was 54,000.

- Detroit, MI, USA

While driving the engine shutoff and lost all power. Had to coast to the side of the road in traffic. After taking it to the dealer, found out the engine consumed 2.5 quarts of oil [over half it's volume] in 6 months. There were no warnings of low oil level; engine just died. Was told that this oil consumption was acceptable and if I wanted to prevent the engine from shutting off without any warning to check oil level every 1000-1500 miles to assure it's adequate. The computer apparently gives the driver no indication of low oil volume even after the engine shuts down for that exact reason. I was told Chrysler only becomes concerned if the engine use a quart of oil within 1000 miles. Jeep Cherokee latitude/2016/4cly engine with 35K miles.

- Shoemakersville, PA, USA

Takata recall: I bought the car in June of 2016. Two months later I went into the dealer to complain about my car shaking and the accelerator how my car feels as if it's shifting gears. They take my car to check and told me they can not duplicate the issue so I received my car back. Then during the summer once again in 2017 the car was shaking very bad dealer was on strike so I had to go to another Jeep dealer. They 'solved' the shaking and mentioned to me I possibly need a new engine. I haven't received any contact back from them for that new engine. My car again still shakes and feels as if it is shifting on its own. It's turned off on me quite a few times as well. On the express way in the city in the streets. I just took it back again this year a couple weeks ago in June 2018 and again I get the I can't duplicate the issue. So I'm stuck trying to figure out how to get my issue solved. Vehicle is always in motion when shaking and shifting happens. Vehicle is at a stop when car turns off.

- Chicago, IL, USA

Car stalled while driving on busy roads in Chicago on two separate occasions. First time I was less than a mile from home on my way to work, car stalled out at a stop light and took 3-4 failed attempts to restart. Car was making unusual noise while failing to restart. Second time was later in the day on the way home from work during rush hour. On a 45mph road crossing through an intersection the Jeep stalled out. No codes, nothing. Just stopped working in the middle of a busy intersection. This is a terribly designed 'safety feature'. brought vehicle to dealer and was told I was low on oil. They tried to play it off like it was my fault but I insisted on a oil consumption test, came back after 1000 miles and my car has now been in the shop for 9 weeks after they claimed there was nothing wrong. Jeep needs to buy this vehicle back I'm sick of dealing with a brand new piece of trash

- Tinley Park, IL, USA