Vehicle stalled out while driving

- Waverly , NY, USA

4WD service light on. Diagnostic and servicing reveals blocked PTU. There is a recall for it, but it-??s VIN specific and my Jeep is not covered.

- Buffalo , NY, USA

No messages were displayed when any issues occured. The back hatch stops working randomly. Whether your trying to open or close the back hatch, it will not operate by any of the interior push buttons or by using the key fob. I have to manually pull the hatch open &/or closed. I had a technician see this happen as well. I've had numerous times where my Jeep will be shifting & it lags a little bit and then causes a loud bang & jolt when it shifts to the next gear. I only drive approximately 6,000 miles/year. Any resolution to these issues would be greatly appreciated, Amy

- Fair Grove, MO, USA

Our jeep started displaying and error stating "vehicle needs to be stopped to shift" and after this error would display the engine would cut off. We took it to the dealership and we were told that the shifter bezel needed to be replaced. It was replaced in March. We we driving our car again on 5/8/22 and error code said "service shifter now" so we went back to the dealership and they are saying the shifter needs replaced a second time.

- Brunswick, OH, USA

Car drives when it wants, stops when it wants, all lights on dash come

- Abbeville, LA, USA

The svc 4wd light would come on mostly in the cold weather then would go away. every time we had maintenance and mentioned it to the dealership we were told if it was not on while in the shop they could not do anything for it. I was driving and making a left hand turn when the svc 4wd and check engine light came on and the drive train lost power. I was luckily going down hill so I was able to coast and pull over.The engine and the electronics was still in but would not drive. After pulling over I turned the car off and back on and the car worked ok. We had an appointment for the dealer and we were informed the PTU needed to be replaced. Upon looking it up online this part has been recalled on the same make model and year as my vehicle but not my specific vin #.

- Denver, CO, USA

Driving down the highway the service shifter just pops

- Merced, CA, USA

I purchased this jeep in 2018, the service shifter light came on the car shutdown in the middle of the road while my daughter was driving she was able to get into a parking lot. We had the bezel and wiring harness replaced in January 2019, right after this happened. I now have the jeep and the shifter service light will randomly come on along with the service transmission light. When this happens the transmission will not engage and I have to make my way to the side of the road and put it in park and then the transmission will engage again.

- Jasper, TN, USA

I purchased my 2016 Jeep Cherokee in 2018 and within 3 months my service shifter light came on. I had it fixed by the dealership. 6 months later it happened again and I was told it was most likely a faulty part used the first time. Since then I have had the shifter console and wiring inside replaced a total of 4 more times, luckily up until this point was covered under my extended warranty. However my warranty expires in January of 2022 and the service shift light just came on again for what will now be the 7th time. Once my warranty is over, I will not be able to cover the $500 each time twice a year to have it fixed. I have seem dozens and dozens of people report on this issue and nothing has been done. It has also caused my transmission to slip or multiple occasions as well as hesitate when accelerating.

- Cortland, NY, USA

service shifter light went on and off for about a month. then one day went over a speed bump. and ever since then the message doesnt go away. ive cleared the codes had it flashed change fuses. and nothing. EVeryone has the same complaints about it and jeep dealerships dont take it serious. its a problem when i can see the speedometer or fuel range. or any other lights or warnings becuase that message wont go away.

- Margate, FL, USA

Jeep has a system in the vehicle through Mopar that allows the owner to use an app to remote start the vehicle, track where the vehicle is located, track maintenance issues. This system also allows the driver to talk to text which is a safety feature of the vehicle. Cellular providers are no longer going to support the 3G chip in the vehicle and Jeep states they are unable to update a single chip in the vehicle hence disabling this safety feature. This is a HUGE concern.

- Lexington, KY, USA

4wheel drive light came on. Said it was a power transfer unit problem. It has been recalled but doesn-??t show for my car. It will cost me o ver $2000 and it has been recalled. I need help to have this repair covered.

- Stamford, CT, USA

This car has been stopping in the middle of the road basically since I got it. I bring it in and it breaks down over and over. Most recently in front of my house on a very busy street with 18 wheelers. I do not feel safe in this vehicle.

- Lake Charles, LA, USA

Transfer case is not working it says blockage I see alot of of recalls for this piece and I want want to report it for my car as faulty aswell. also now the timing change has to be replaced. This jeep has had multiple issues going on since I have had it for almost 3 years it will be three years in Feb 2022

- Millstone Twp, NJ, USA

Service shifter light will come on when I ship from PRND and sometimes like when I am in a car wash in Nuetral I can't get it to shift

- Colorado Springs, CO, USA

*SERVICE SHIFTER POP UP* I've had my 2016 Jeep Cherokee for about 4 years and every few months it pops up with SERVICE SHIFTER on my dash and the shifter lights up. I have talked to my local Jeep dealership, where I purchased this vehicle, and they brushed it off. After reading forums, this can be a HUGE safety hazard and could cause an accident or even worse, kill somebody!! Jeep should be held responsible and this should be considered a recall because alot of people have complained about this SERVICE SHIFTER popup. At times, I am scared to drive my vehicle after these episodes happen because I fear I am going to get into a car accident.

- Prescott, AZ, USA

I had my car parked in a public parking garage for a few hours, and it suddenly caught on fire on the backside of the car. There were no warning lights or anything like that before hand. The whole back of the car is burned and the cars on either side of me were damaged as well. The fire department had to come put the fire out. I don't know for sure, but it sure seems like it might have been the same Power Liftgate short circuit issue that the 2014-2015 Jeep Cherokees got recalled for (https://static.nhtsa.gov/odi/rcl/2015/RCRIT-15V393-6798.pdf)

- Austin, TX, USA

shifter park.. car cuts off when car is idle.

- Chicago, IL, USA

Shifter service light came on, made an appointment with the dealer, they did a diagnostic test, said battery was bad and said he really didn't think the shifter needed replacing. The battery was replaced and about 6 weeks later, the light came on again, and after reading some forums, it looks like this is a rather common probably with jeeps, so why is this not a recall? It also seems like the problem doesn't even go away after having the shifter kit replaced.

- Chester, IL, USA

I keep getting a "shifter service" when I start my vehicle and even when I stop my vehicle. I have to turn the car on and then back on sometimes twice before it will stop. This started about 3 years after I bought the car and has been getting worse every since. I feel this is a safety issue because you cannot see the odometer when driving and have know idead how fast your might be going. You do not always have a place to pull over to turn your car off and back on. THIS NEEDS TO BE A RECALL! I have read hundreds of blogs where this is happening on this jeep type from years 2014 through 2019.

- Kingston, OK, USA