10.0

really awful
Crashes / Fires:
5 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
29,809 miles

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« Read the previous 20 complaints

problem #218

Jun 142021

Cherokee

  • miles
For the past couple of weeks I-??ve been noticing the car does not react when I press the gas-?? like there-??s a delay In catching speed.., like stalling, last night the -??service shifter-?? light came on and all the PRN&D lights are on and I-??m scared for my kids and my safety.

- Rockwood, MI, USA

problem #217

Jun 112021

Cherokee

  • miles
The shifter lights blink and turn red while at a stop light. The car would not run. I had to turn off and on again. This happened several times. Sometimes the shifter lights blink at night and the battery gets drained.

- Buckeye, AZ, USA

problem #216

Jun 072021

Cherokee

  • miles
sense my Fiance bought the vehicle this vehicle has been having issues the Battery has been replace for no reason it die, than when you are driving in a parking tends to shut off or it will pull hard, the recent incident was me in the intersection and as I was turning the vehicle stop and wouldn't pick up speed and it took like 10 seconds to be able to work again and and once in a while it will pull as you are driving, the last incident was today the start /stop system give me a Orage light saying is unavailable, We bough the vehicle back in 2018 and sense than the problem has been mile, the vehicle has less than 100k miles to be working like than and sense it has been acting more and more now, I'm starting to be afraid for my safety and my kids safety. and is important to know about this issue.

- Vermontville, MI, USA

problem #215

May 282021

Cherokee

  • miles
The "service shifter" warning come on. And all of the lights go on on the shifter for example Park Neutral, Drive. I had this problem a couple of years ago and the dealer replaced the shifter assembly and harness. Now the same problem is happening. After shutting off the engine the message disperses but comes back on after a few minutes. Now I'm afraid that I'll have to pay for the repair because the car has 48,000 miles on it and out of warranty. Is there a recall on this problem?

- Philadelphia, PA, USA

problem #214

Apr 142021

Cherokee

  • 97,000 miles
I brought Jeep to dealership and was told that power transfer unit has gone bad and needs to be replaced. Other 2104-2017 Jeep Cherokee have had a recall on this unit but my VIN does not show a recall in place. Did they put in a different ptu in my car than the other 67,248 Jeep? car shifts I to 2wd or 4WD drive by itself

- Katy, TX, USA

problem #213

Jan 012021

Cherokee

  • 16,500 miles
I've read much on this issue and it seems that there needs to be some sort of recall to fix this issue. My 2016 Jeep with less than 20K miles on it is getting a "service shifter" warning message. When this light turns on, all the shifter lights come on as well. When I turn off the car and turn it back on it clears the fault only to see the error message pop up again within 5 or so minutes of driving. This also makes it where I cannot manually up or down shift. No issues turning or stationary, seems to be no difference in the city or highway.

- Apo, AP, USA

problem #212

Mar 302021

Cherokee

  • 111,000 miles
Service shifter message keeps appearing, and solid red lights stay on the shifter display prnd when I turn the car off it disappears but returns in less than 2 miles down the road. The shifting is rough and jumpy. Had car less than 1 week.

- Sneads, FL, USA

problem #211

Mar 082021

Cherokee

  • miles
My Jeep was looked at under the W20 recall, it fixed the check engine light, but later came back up. I'm not sure if the recall was part of the check engine light, but I've tried to reset it, and that is not working. I don't feel the check engine light was fixed. Is there anything you can do" should I bring my Jeep to a Jeep dealer?"

- East Hartford, CT, USA

problem #210

Mar 052021

Cherokee

  • 43,492 miles
Transmission jerks. Parking brake comes on automatically

- Mentor, OH, USA

problem #209

Feb 262021

Cherokee

  • 40,000 miles
My Jeep shuts off when in motion. Last November I was on a highway with my toddler in the backseat when it suddenly shut off. I took it to the dealer and they said it needed an "update" on the transmission. Now it is a few months later and again today it suddenly turned off when I was about to get on the highway. I called the dealer and they said there is a recall on the PCM that maybe could be causing it to shut off. They cannot even give you a quick appointment and expect me to drive the car as it is, completely unsafe and almost causing full collision on two occasions. How can nobody care that this is completely unsafe and could cause death in a collision when the vehicle is in motion? they just keep saying they understand but that it just needs an update and for me to just wait a week or more until their next appointment. They say I should have been notified by mail of any recall or update but I have never received any notice of anything.

- Whitestone, NY, USA

problem #208

Feb 222021

Cherokee

  • 93,000 miles
Service shifter warning keeps popping up. Once I turn the car off it goes away for a few thousand miles then pops back up. Dealership says they are unsure why this would come on. It has happened multiple times over the past 4 years of us getting it brand new. Today was the most recent & when I decided to google it & seen where you can put in into this site.

- Mount Vernon, OH, USA

problem #207

Feb 122021

Cherokee

  • 86,295 miles
Car shuts off mid-drive / mid-turn while in motion without warning. No lights are illuminated in the dash cluster after or during. No explanation why.

- Phoenix, AZ, USA

problem #206

Jan 012021

Cherokee 4-cyl

  • 121,000 miles
I have a 2016 Jeep Cherokee. The "service shifter" warning comes on every time the vehicle is turned on. The light indicators on the the gear shifter no longer come on. The dashboard is locked with the "service shifter" message. It has been recurring for the past month. Mechanics do not know what the issue is.

- Dayton, TX, USA

problem #205

Feb 022021

Cherokee

  • 65,000 miles
My car will just die while I am operating it. Then it will turn right back on, and drive fine. It goes into a ghost mode, power steering still works.

- Toledo, OH, USA

problem #204

Jan 172021

Cherokee

  • 0 miles
1. the new battery was completely dead on my 2016 Jeep Cherokee latitude and bought a new battery on May 28, 2020 and on 1-17-21 the new battery is completely dead. 2. when backing out of the drive way the emergency brake comes on and brakes the car, I disengaged the brake and continued out of drive way and will do it again. This has happened on 3 occasions.

- Knoxville, PA, USA

problem #203

Jan 122021

Cherokee

  • 69,000 miles
As I am driving along, the console above the steering wheel tells me that I need to 'service shifter'. I turn the car off and back on, then it repeats. The dealership tells me that they are not sure why it is doing this.

- Anchorage, AK, USA

problem #202

Jan 022021

Cherokee

  • miles
The 'service shifter' alert is on, I have a 2016 Jeep Cherokee with 21000 miles. I have done some investigating and it looks like this is a major problem for many Jeep's, yet is not a recall.

- Geneva, IL, USA

problem #201

Dec 242020

Cherokee

  • 41,000 miles
Service shifter warning light has popped up on my Jeep twice now.

- Springfield, TN, USA

problem #200

Dec 202020

Cherokee

  • 76,000 miles
Vehicle dies and you lose power steering and braking. Vehicle was being driven very slowly in a residential area when it would not accelerate and died. Power steering loss and brake loss makes it very hard to pull over. Dealership can't find anything wrong with it or duplicate the problem. This car is death trap and I would like the engine replaced. Or be able to get rid of it without paying a fortune. Also 2 days before this it stopped accelerating while going 50 pmh.

- Thornton, CO, USA

problem #199

Dec 202020

Cherokee

  • 81,600 miles
My car shuts off while driving. Generally when making turns, while I'm decelerating it decides to decelerate to where I'm now going just a few miles an hour to completely shutting off. This is extremely dangerous. I've replaced my battery to make sure it wasn't an issue and my battery light did come on as well after the shut off. My screen also tells me to put my car in park and choose desired gear. When my car is clearly in drive but completely shut down. This has happened on multiple occasions and the picture is from today, this battery was replaced yesterday.

- Brick, NJ, USA

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