I keep having to do oil changes within a 1 1/2 months without even going 3,000 miles. Also my car shuts on and off randomly and the power goes out on the radio and speedometer. I've taken my car in and they run a diagnostic and always tell me that everything with the car is fine. This shut off seems to happen when I stop at a stop light or stop sign. All the power seems to go out and the car completely shuts off. The lights on the radio and speedometer have gone black while the car is in motion, it has happened while I'm driving on the highway. I have no idea why I'm having to get more frequent oil changes.

- Brawley, CA, USA

I purchased my vehicle on July 27th paying 28,000 dollars for it. I test drive it and everything was fine. Two days later my 'service shifter' light cane on and everything by my shifter was illuminated. Today (08/03/2020) it happened again. Numerous people online have been complaining about their Jeep doing the same thing. I have under 60,000 miles on this Jeep and something needs to be done. I can end up being stranded on the side of the road as I travel a lot. Please recall this issue as many people are paying to get this fixed when it's not the car owners fault.

- Cleveland, OK, USA

On a recurring basis, the dashboard lights up with a "service shifter now" message and all lights on the gear shift are illuminated. After a restart, the lights go away and the car resumes normal functionality. This has happened multiple times over the past 6-8 months.

- Raynham, MA, USA

The car has a service shifter light on and all the lights on the shifter are lit red for example the parking, reverse, drive, neutral. The car started driving really rough and now there is a rattling noise. Bought the car around 1 month ago and it is already giving problems. The car only has 19,000 miles and when I googled the problem I see several people had the same problem then the dealer fixed the problem charging some people but the problem came back as well as causing leaks or other problems. The vehicle was sitting at home then when turned on the lights came on and then turned off the lights went off a couple times by restarting the engine but now it always stays on as well as causes a rattling noise as well as very rough driving.

- Crest Hill, IL, USA

Service shifter message appears out of nowhere and Jeep says that this is not covered by warranty. I?ve seen many complaints about the same issue and would request an investigation for a recall since this seem to be a life threatening situation and it also seems that Jeep is both caring that much about it. They say we need to change the shifter. Car is only 3 years old and has only 25K miles. This is happening very often now. And to have the car turned off and then back on is not a solution to me and many other Jeep buyers. Completely disappointed and would never buy a Jeep Cherokee again.

- Boca Raton, FL, USA

Service shifter message comes up in the message center on the dash, and prnd lights up red when vehicle is in motion. Pulling over and turning the engine off sometimes makes the message go away, other times it persists. Problem started at around 11,000 miles. Happens randomly, and dealers cannot replicate the issue.

- Idaho Falls, ID, USA

Shifter error then turns off randomly. Especially on turns

- Jacksonville, FL, USA

The service shifter has come on multiple times lately and it requires me to shut the car down completely. Once restarted the car runs perfectly until about another 300 miles or so and the service light comes back on. Recently my car will show service shifter then it just shuts down completely in the middle of driving extremely dangerous. I've been seeing more and more people having this problem with this year make and model and it should definitely be something they investigate and recall it's extremely dangerous to just be driving and your car decides to shut off.

- Toledo, OH, USA

For over a month now I've received"service shifter" message. Car shakes badly and loses power as if its going to shut off. Three different times it did shut off and struggled to re-crank! service shifter message goes away after turning the Jeep off & back on. Very unsafe when driving on the highway (or anywhere)!!! purchased brand new and is up to date on oil changes, etc. Jeep also burns more oil than it should.

- Franklin, NC, USA

Shifter service warning light has came on at 48,000 miles and goes off when I restart my vehicle but has came back on repeatedly afterwards. It only happens after I'm driving for about 10 mins and when I put my Jeep in park and the warning light comes on and all of the shifter lights turn red.

- El Paso, TX, USA

Service shifter light came on when I started my vehicle. I understand it is a very common problem with the newer Jeep Cherokee. It was suggested I file a formal complaint so we can get a recall. Pretty much every Cherokee has this problem before 50000 miles.

- Hollister, CA, USA

Service shifter light has come on multiple times since 36,000. Vehicle now has 75,000 and still an issue. It will go months w/O coming on, or it will come on multiple times I one day. Happens in cold, hot, wet and dry weather. Very random. Shut vehicle off and restart and it goes away, temporarily.

- Clinton Twp, MI, USA

A message appears stating to 'service shifter soon' and all the lights on the shifter light up. The message is reset after a restart. It comes back at random intervals: When first starting, driving on the interstate, etc. It has come about 30 times over the course of 1 year.

- Orange Springs, FL, USA

I was driving down the highway going 65 miles an hour and all of a sudden all the lights on my gear shift turned red and the car seemed to have stopped running. I was able to get to the side of the rode and put the car in park. A few minutes later I tried to start the vehicle and all kinds of lights came up on my panel as well as the gear shift. Now I have a constant message to service shifter. I googled it and low and behold thousands of people have had the same problem, from 2015 - 2018. Why has there not been a recall? my family was not safe on the highway.

- Arlington, TX, USA

Vehicle bought Dec/2019. 2 months later while driving highway speeds service shifter light came on, pulled vehicle over and waited a few minutes vehicle started back up no light. March 2020, driving in town vehicle decelerated and told to put vehicle in park, all lights came on and service shifter message appeared again. Vehicle started after a little bit and since I was very close to home I parked it in the driveway. Called a certified dealer to discuss issue. Replaced shift bezel and wiring harness. Didn't solve the issue. Couldn't simulate my issue at the dealership diagnostic. Was told if it happens again may need an entire shifter ($1000+). how is something so serious, that can apply your emergency brake while at driving speed, or decelerate you when in a dangerous situation not be recalled" how many complaints have been filed" this is not right.

- Bradford, PA, USA

My 2017 Jeep latitude has 43K. While driving to work, 60 mph, all the lights came on next to the shifter and "service shifter" message came on. What is the cause of this" I have been reading that many people have had this happen. When I shut car off and turned on again, it did not come back on. But, from what I read, dealers are saying it just needs to be "reset." Is this a safety issue" help.

- Mansfield, MA, USA

The contact owns a 2017 Jeep Cherokee. The contact stated that while his wife was driving at 25 mph and making a left turn, the vehicle ceased with the service shifter warning message illuminated. The driver pulled to the side of the roadway. After approximately an hour, the vehicle restarted and the driver drove to the residence. The vehicle was taken to homer skelton Chrysler Dodge Jeep Ram located at 7661 us-51, millington, tn 38053, (901) 872-0195, to be diagnosed. The contact was informed that an unknown computer needed to be reset. The computer was reset however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 37,000.

- Brighton, TN, USA

The service shifter light was coming on. All the lights on the gear shift were lit up. And the emergency brake kept applying on its own. This happened several times over the course of time. I took it to the dealership and it cost me almost $400 to replace the bezel and wiring harness. The service tech at the dealership said we were lucky that the emergency brake didn't apply while going at higher speeds.

- Uniontown, PA, USA

Engine keeps shutting down while driving on street or highway. 5 times since 9/19. Dealer replaced engine and problem continues

- Palos Hills, IL, USA

Was driving and in motion when I heard a ding and the "service shifter" alert came on, and all of the gears had the red light on. I have owned the vehicle for 9 months and have never had an electrical issue before. It is not due for an oil change or any other maintenance service. It is at 47,000 miles and when I called the dealership, they said this happens very frequently but is not covered under warranty, and that I would need to replace the shifter and shifter harness. I am very upset and disappointed with Jeep that this is a life-threatening issue, and it happens "frequently." Please investigate this issue as this is not fair to owners who are now at risk when traveling.

- Athens, GA, USA