The contact owns a 2017 Jeep Cherokee. When the contact attempted to start the vehicle, it suddenly shut off and all of the lighting flashed. The contact was also unable to place the vehicle in park and the emergency brake had to be used to prevent the vehicle from rolling. The ignition was restarted and the gear was finally placed into park, but the vehicle shut off again and would not restart. The vehicle was towed to the dealer (monroeville Chrysler Jeep, 3651 william penn hwy, monroeville, pa 15146, (412) 856-1422) who stated that they would run a diagnostic test. The dealer called back and stated that the vehicle needed an oil change and was repaired. The vehicle was retrieved from the dealer and the contact was charged for the oil change. The failure mileage was 58,000. The VIN was unknown.

- Freeport, PA, USA

When I got in my car yesterday morning, my drivers seat was all the way back. I am the only one who drives it - it was odd that it was moved. Nevertheless, I needed it to go back into position so I could drive it. The controls weren't really working so it took a bit to get it to move forward. I noted it to mention to the dealer when I take it in for an oil change this weekend. I drove to work, uneventfully. As I left work, and got into my Jeep, the seat was fine. Yay! I headed home. I was pouring rain. As I took a right, heard the car go "ding" saw the battery light come on and then the Jeep turned off. I was driving and my car just turned off. This is the second time it has happened to me. The last time was January 2018 as I was entering I95. I turned left and heard the "ding" and off the Jeep went. I had to coast to the side of the road. Dangerous! I got towed to the local Jeep dealer by aaa and left the car for diagnostic testing. The results, according to the dealer, was that my oil was low. The Cherokee turns off the car to preserve the engine. Even if you are driving the car on the highway. Just. Turns. Off. First of all, that should not happen no matter what. The human in the car is what should be preserved, not the car itself. No car should ever just turn off. Second of all, there was no indication on the dash or on the uconnect app that I was low on oil. And secondly, I was only a 300 miles over the mileage on the oil sticker on my windshield. I have had a lot of cars in my life and even the really old cars would indicate if the oil was low. This is a brand new car. Why would I think the dealership would put mileage on the oil change sticker that was wrong" why would I even think that I would need to check my oil levels on a new car? and one more thing - Jeep are built tough. So why would the engine be that sensitive" so angry.

- Bethel, CT, USA

The contact owns a 2017 Jeep Cherokee. While driving 30 mph, the vehicle stalled and the transmission warning indicator illuminated. In addition, the gear shifter illuminated. The vehicle was taken to atlantic Dodge Chrysler Jeep Ram (2330-40 us 1 South, saint augustine, fl 32086, 904-293-4177) where it was diagnosed that the computer needed to be reset. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 22,150.

- St Augustine, FL, USA

My 2017 Jeep wouldn't start on September 22,23 2018 while parked in driveway. It made a sound like the battery was dead and didn't have enough juice to start. After attempting to start multiple times and trying to turn off radio and headlight. It finally turned over, but after returning home from running errands, the following morning on the 23rd it wouldn't not start until I received a jump. There was a P code on the dashboard of car. Ive also experience issue with it not wanting to excellerate even with excessive amount of pressure to the gas peddle.

- Danville, IL, USA

We bought a 2017 Jeep Cherokee in September of 2017 within the past week the engine has shut off while my wife was driving on the highway twice and once in our driveway. Both times on the highway she took it to the Jeep dealer near her work and they were awesome but unfortunately could not replicate the problem. I am bringing it to the selling dealer today to give them an opportunity to fix it. Essentially what happens is a complete engine stall while the vehicle is moving. I have a video which shows the drive position key position, lack of electrical power to the windows, no throttle response, and inability to restart the car. After three tries to restart, the car starts and runs fine. This needs to be investigated before it happens during rush hour in the city. Someone will end up dead from this problem! Jeep needs to recall the car! updated 10/18/18 the consumer stated the dealer advised the vehicle only displayed loss of communication codes. The dealer was unaware of how to repair the vehicle. Consumer stated lost engine power. Updated 12/12/18

- Dover-Foxcroft, ME, USA

Car caught on fire while driving. Entire front end was in flames and burned completely. VIN is invalid updated 11/26/18

- Cumming, GA, USA

While engaged in driving mode, the car will cut off and give message of "shift to park or neutral, press brake to select gear" this happens while I have been driving the car. This has happened while I was existing a parking lot, driving down a street, and most recent while entering a freeway.

- Redford, MI, USA

I was on interstate going 60mph, a van was beside me turning into my lane. To avoid a crash I pushed down on gas pedal my car did nothing so I hit the brake then the car lunge forward and my RPM was 6. I almost hit the van in rear end.

- Flushing, OH, USA

The contact owns a 2017 Jeep Cherokee. While driving various speeds, the vehicle experienced a loss of engine power and the 'put in drive' warning message illuminated. The vehicle had to be manually restarted multiple times in order to become operable. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was approximately 16,000.

- Dracut, MA, USA

The contact owns a 2017 Jeep Cherokee. While driving 40 mph, the vehicle stalled in the middle of the road. There were no warning indicators illuminated. The vehicle was taken to spitzer Chrysler Dodge Jeep Ram of homestead (30101 S dixie hwy, homestead, fl 33032, (305) 363-1645), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000. The VIN was not available.

- Homestead, FL, USA

The contact owns a 2017 Jeep Cherokee. While driving 60 mph, the vehicle stalled in the middle of the highway and the battery warning indicator illuminated. The contact stated that the failure recurred three times on different occasions. The contact lost control of the vehicle as it kept swerving back and forth and lost power. The contact pulled over to the shoulder of the road, turned off the vehicle, and it restarted on the third attempt. The vehicle was taken to bettenhausen Chrysler Dodge Jeep Ram (8355 w 159th St, tinley park, il 60477, (708) 532-2665) where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 8,000.

- Orland Park, IL, USA

While I was driving yesterday, my car died out on me. The car is only 6 months old. I was driving when the battery light began to flash and the car shut off on me. I had electrical power as the sterio was working, but the engine and power steering shut off without a check engine light. I was luckily able to coast into a parking lot and put the car in park. I 'shut it off' pulled the key fob from the ignition and tried to restart it. It had difficulty turning over and about after 39 seconds it turned over and started. Then everything was normal. The car died out on me while going 45 miles per hour on a very busy street and I could barely turn the wheel to get into a parking lot. After this happened the car went back to normal and no warnings were displayed. I went to my uconnect app and it did not register the issue or say there was any issues on the car. If this happens on an expressway this can be deadly and it jeeds to be addressed!

- Plainfield, IL, USA

Per Jeep service the vehicle consumes oil. Without any warning light, it will just cutoff. Both times we experience the issue leaving a stop sign. Thankfully we were not in the middle of the intersection when it died. This is the second problem in less than a year of ownership. The first problem was a braking issue that the vehicle jumps when it you let off the breaks and push them again. The dealer did a firmware upgrade on the transmission but it still has the issue just to a lesser extent. I have a case with fca case #: 33883097 they are not responding. They have had the car for a month.

- Gainesville, GA, USA

Severe issues with Jeep unexpectedly shaking while idle, and worse during acceleration as if it is going to shut off at any time. Also issues with shifting. No engine lights or etc on...temp, battery, oil all in normal range. Currently unresolved. Purchased new, first owner

- Franklin, NC, USA

The contact owns a 2017 Jeep Cherokee. Within months of owning the vehicle, it failed to start and stalled several times without warning. The dealer (koons tysons Chrysler Dodge Jeep Ram, 2050 chain bridge rd, vienna, va 22182, va 22031, (703) 790-0900) was unable to replicate and diagnose the failure. The manufacturer was notified. The approximate failure mileage was 5,000.

- Reston, VA, USA

Takata recall; the car keep shutting off while driving every 2 or 3 miles, this happened 2 times on a highway and 2 times while turning, this is put my life and my family life at risk, as it is unsafe that the car stoped and shutoff in the middle of the roads, manufacture refused to admit the problem and they wanted to use us as a test mice, by asking me to drive the car for 500 miles to test the oil burn level in the carwithout caring about my life and my family. Putting us in a direct risk. Ofcourse I refused to do this as it is completely unsafe, the car needs transmission and engine change, but the Jeep company doesn't want to approve it, as the cost of repairs is more important than customer life, the car used only for 4 month 5000 miles and under warranty.

- Huntington Beach, CA, USA

Backed out of parking space into traffic lane. Transmission would show shift to D, but would not engage drive train. Had to disconnect both battery cables to clear electronics. After reconnecting battery cables, vehicle would engage drive train for "D", bust car running/shifting rough, engine dying and svc engine light coming on.

- Moneta, VA, USA

My 2017 Jeep Cherokee has 20,000 miles and has stopped running three times while I was driving in traffic. I have managed to pull to the side but this is very dangerous and this issue really needs investigating. I will be taking it to the dealership on Monday I'm afraid to drive it please help

- Bainbridge, GA, USA

Vehicle started making noise 2 weeks after bought it! it makes a whiny grinding noise. I would back out and when I straighten wheel to go forward, there it is! at first, this only happened once or twice a day then it was doing it constantly. It even occasionally whines while driving down highway. My other issue is chirping in motor. At my first scheduled maintenance, I informed dealership of problems with various noises. I was told that chirping "was a pulley and even though it was an annoying issue and no safety issue and since it was Friday afternoon and I lived so far away I could take it to a dealership closer to my home". I took it to another dealership for problems. I was told noises were from excessive road salt. I laughed and told advisor that I know he goes by what his tech tells him but we live in nc and there was no salt in July. I didn't care what caused it, I just wanted it fixed. All seemed well until the next day when it all started again! back to shop once again...... after couple of days, dealership called with some news. They decided my Jeep with 9000 miles needs a transmission. Fast forward a week and half, no news. No word from dealership, had to call to get update and looks like almost another week before I might get her back. Not a happy Jeep owner

- Rockingham, NC, USA

On four occasions the engine started racing while I was braking. On the most recent occasion, I was trying to stop the car for a woman in a crosswalk when the engine started racing even though I was braking. This lasted several seconds before returning to normal idling. I was in a mall parking lot

- East Sandwich, MA, USA