10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 29,181 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On October 23, 2018 I was traveling down the highway when I slowed up to make a turn and the truck turned off while turning with a vehicle behind me. Thank god I was able to steer the vehicle to the side of the road. I have filed another complaint with this same issue this is very dangerous and I pray my husband or I don't cause a fatality or be a fatality due to this 2017 Jeep by Chrysler malfunctioning. I've noticed I'm not the only one that's experiencing this issue please help and hold Chrysler reliable to fix this issue.
- Bainbridge, GA, USA
I live in a flatter area of the us. No problems here. However, while traveling in some more hilly states recently I experienced multiple occasions when the cruise control would cause the vehicle to accelerate well beyond the setting. 15-20 mph above setting. Engine RPM would go as high as 5000. The system would not immediately disengage. I had to hit the brakes and the cancel button several times before cruise control would disengage. This occurred while traveling at interstate speeds of 65-70 mph.
- Keystone, IN, USA
Using cruise control. Applied brakes car started speeding up instead of slowing down or disengaging cruise control had to put car into neutral to get it to stop.
- Springfield, MO, USA
While in crude controls my Jeep speeds up and past the set speed and keep on going faster
- Rockford, IL, USA
The cruise control was set on my Cherokee. I was going down a hill and the vehicle accelerated. The cruise was set to 59 mph and the speed got up to 67 mph. The motor revved to about 4000 rpms. I turned off the cruise, stepped on the brake and put the car in neutral. After a couple of seconds the motor stopped revving and returned to normal. I put the car back in drive and it was fine. I was on a state highway in a 55 mph speed zone.
- Malvern, AR, USA
The contact owned a 2017 Jeep Cherokee. While driving approximately 40 mph, the vehicle suddenly accelerated. The driver lost control of the steering and crashed into a ditch. During the incident, the brakes and steering wheel malfunctioned and would not operate, and the air bags did not deploy. The vehicle was destroyed. The driver sustained injuries to the back and both knees. Medical attention was not received. A police report was filed. The cause of the failures was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,700...updated 10/19/17
- Richland, NC, USA
The contact owned a 2017 Jeep Cherokee. While the contact's spouse was driving 65 mph, the service shifter warning indicator illuminated. The contact stated that the vehicle accelerated independently and then shifted into park independently. The vehicle became uncontrollable, spun around several times, and crashed into a tractor trailer. The contact stated that the air bags failed to deploy. The contact's spouse sustained a bruised knee and a concussion, but did not seek medical attention. A police report was filed. The vehicle was towed to an auto body shop. The dealer was not contacted. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 18,000. The vehicle was destroyed.updated 09/19/17 updated 10/23/17 updated11/16/17
- Lost Creek, WV, USA
The contact owns a 2017 Jeep Cherokee. While driving 65 mph with the cruise control activated, the vehicle independently accelerated and the engine revved. After applying the brakes, the vehicle resumed normal speed. The vehicle was not diagnosed or repaired. The local dealer (stephens Chrysler Jeep Dodge Ram 200 North street, bennington, vt, 05201) was contacted and referred the contact to NHTSA. The manufacturer was not notified of the failure. The failure mileage was approximately 9,700.
- Pownal, VT, USA
- Baltimore, MD, USA