10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
9 / 0
Average Mileage:
29,090 miles

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« Read the previous 20 complaints

problem #6

Oct 202017

Cherokee

  • 11,000 miles
While driving on the interstate doing 70 mph, the words 'service shifter' come up on my dash. After more research this appears to be a common problem with these vehicles, resulting in the vehicle going into park while driving and creating accidents. Mine is a 2017 with only 11,000 miles on it. The dealership is already having to replace the whole shifter and components. Even they stated it's an issue and told us they wouldn't recommend driving it until it's fixed. How can a brand new vehicle have such an issue this early on and no recall to fix it?

- Johnson City, TN, USA

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problem #5

Mar 172017

Cherokee

  • 350 miles
Shimmy when accelerating from a stop about 18 mph. Intensity changed upon torque and turning angles...most noticeable on right hand turns. Feels at times like rf wheel is wobbly (only for a second and then goes away).

- Lutz, FL, USA

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problem #4

Jul 202017

Cherokee

  • 42 miles
When I cancel cruz control or press on my brake the vehicle revs up the the rpms go up.

- Vidalia, GA, USA

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problem #3

Aug 242017

Cherokee

  • 14,934 miles
When driving it will ding and will show a message of service shifter. All the lights will be light up on the shifter. It will not go off until you stop, put it into park and turn off vehicle. Have had it happen 6 times so far, taken to 2 dealerships and they can find nothing wrong with it.

- Merryville, LA, USA

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problem #2

Jun 212017

Cherokee

  • 1,980 miles
I was stopped at the red light, my foot on the brake and vehicle gear in D, I felt my vehicle is reversing (moving backwards), I thought my vehicle gear was in R and foot on gas padel but that was not the case, I double checked to make sure the vehicle gear was in D and foot on the brake pedal, I put my vehicle in park (P) to make sure it stops and then when light turned green, I put it in drive (D) and started driving. In all that bizzareness, I felt I missed a green light as well. I thought may be the vehicle besides me started driving and it was my vision which made me think that my vehicle moved backwards but I am a long time driver and something like that never happened with me before. I was completely shaken up, thinking that luckily no vehicle was behind me during all that time. I also noticed that my vehicle was at least one vehicle space behind the stoppage line when I started driving again. This strengthened my belief that my vehicle moved backwards.

- Cary, NC, USA

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problem #1

Jun 172017

Cherokee

  • 900 miles
Sudden shattered sunroof

- Crete, IL, USA

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