I have a 2017 JEEP Cherokee North edition. All of the lights lit up on my gear shifter console and then a warning displayed on the dashboard saying SERVICE SHIFTER. I have never heard of this nor has any dealer or mechanic. My car just shut off mid drive, luckily I was pulling into a parking lot. I parked the car and shut it off. After a few minutes I turned the key and no lights were displayed and I drove it home. This was very concerning. If I had been on the highway it could have been dangerous to myself and others. I am afraid of this happening again.

- Oxford, CT, USA

Occasionally when driving vehicle will receive alert to -??service shifter-?? all lights on shifter turn red. I was advised by dealer they have never heard of issue but when I look online there is hundreds of people with the same issue. It is possibility that shifting function can be compromised at any time with this issue.

- Des Moines , IA, USA

My service 4wd light came on 6/22 and I had it replaced m. The dealership where it was done said only a 1 year warranty. Now as of yesterday light is on again with same code so once again PTU needs to be replaced again. I can-??t afford this twice in less than 2 years why can-??t Jeep help solve this or do recall. A lot of Jeep-??s are recalled for this problem except mine why yes I file a complaint back in 6/2022 also this is crazy and I want a call back [XXX] I I-??m out to much money in this piece of [XXX] u sale 2 oil coolers, drive shaft, wiring harness 2 times, popping in the front in since 2018 and got fix then 2 months after the pets warrant expired since popping. I get no help and someone is going to help with this PTU replacement or I will call an attorney INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pineville, KY, USA

I slide off the road and went into a ditch then rolled a dew times no airbags denied I was upside-down Bach shoulder head injury and left leg all on the left side.y mirror wouldn't call 911 I have photos

- Williamsport, PA, USA

I keep getting a -??service shifter-?? message on my dash board and ask the great lights light up. When taken to get inspected or fixed, the message disappears and nothing can be done. When they check the car, no error codes pop up. But I keep getting this message and I-??m not the only one.

- Glendale, AZ, USA

Service shifter notification/warning comes on randomly. When this warning is on, all of the lights on the gear shift light up (p, r, n, d). The engine feels like it is slipping, and the vehicle will drive slowly & is very loud. The gas pedal can be pressed completely to the floor and the car will not accelerate fast enough. The airbag and parking braking notification flash as well. Check engine light comes too.

- Seaford, DE, USA

A few months ago, I was at a slow speed, looking for a parking space, when I set the car in parking it made a weird noise and did not stop. After that issue, an indicator light appeared on the board: SVC-4WD. After this, the indicator light came on almost every day. I took the Jeep to the auto repair shop where I usually go, they ordered the piece and had to wait for weeks. I saw on this website that this issue has a recall in several units. I just hope I can get a refund. I'm attaching the invoice.

- Wilmington, DE, USA

As I was driving all the lights on my [XXX] gear lit up. On my dashboard, it said service shifter. Well, I continued driving. My truck started to slow down a D kept flashing on my dashboard. I had to pull over to the side as the truck was coming to a complete stop. I turned off the ignition waited a few minutes. Turn my truck back on and I was back on the road. I-??ve heard lots of complaints in regards to the shifter, but there-??s no recall for this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Conyers , GA, USA

I purchased 2017 Jeep Cherokee from Jim Riehls Friendly dealership 2/2022. On 5/2023, the parking brake engaged while I was pulling out of my driveway and I blocked on coming traffic in my neighborhood. Called a tow truck and took to my mechanic (Kay's Auto Shop). They recommended taking to Jeep dealership as needed "a code check for electronic park brake failure". Jeep was able to drive to dealership. Dealership evaluated Jeep and asked if I had "driven into a lake"? There was water under the rear mat in spare tire area from unknown leak. I have never seen or heard a leak from sunroof or rear hatch. Dealership offered to fix problem but would be charging me to find leak. Representative said up to $4,000 and not guaranteed. I drove Jeep home. When I went to drive to doctor's appt., parking brake was engaged again. I am a 58 y/o new widow and I don't trust this vehicle. I believe it to be unsafe and unreliable. I have documentation and pictures for your review. Thank you for your careful consideration.

- Attica , MI, USA

Shifter Service message appears on dash while operating vehichle. All lights for transmission position are lit up at the same time. This occurred during "normal" operation of vehicle.

- Baxter, IA, USA

Service shifter light keeps going on after having shifter replaced 1 year ago

- Fallbrook, CA, USA

Service shifter light

- Odessa, NY, USA

Service shifter

- Auburn, IN, USA

When starting my jeep my service shifter light comes on. I shut my engine of and the light goes off. Next morning start my engine service shifter light come on. I have to restart my jeep 5 times before the light goes off. I've called a jeep dealership and they inform me that I'm the third person within the last week to inquire about this information.

- Sikeston, MO, USA

I have a message that says service shifter

- Springfield, OR, USA

My service shifter light stays on almost all the time. The gears PRND are all red lights.

- Clarkston, MI, USA

At random times, the vehicle will notify of a "Service Shifter" message that pops up on screen. The lights that indicate which gear the car is in all light up-park, neutral, drive, etc. Every light turns on and the notification shows up on the screen where speedometer is located. This is concerning-it has happened multiple times, if I turn the car off and back on, the notification goes away. However, it always comes back a few hundred miles later. I drive a 2017 Jeep Cherokee, and bought it in 2019 with only 16,000 miles on it. The notification first came up when I hit 20,000 miles and has persisted ever since periodically. If you search "Jeep Cherokee service shifter" you can find NUMEROUS forums where people have reported the same issues. It is clearly an issue that needs to be looked into further. I have already filed a safety problem before, and nothing was done about it. I recommend looking into this issue further, and googling the issue as well-there are far too many people reporting the same problem and there has been no recall to be issued.

- Lexington, KY, USA

While driving and once when shifted into drive the service shifter light and warning has came on and all the lights by the shifter light up. I had to stop and shut the vehicle off and turn it back on. The most recent time I had to shut it off and turn it back on for it to go off

- Fisher, WV, USA

When I shifted vehicle to reverse a message of -??service shifter-?? came on dash screen. No accident resulted but felt unsafe as to what would happen if not serviced. Mechanics that have been contacted has never heard of service shifter message. Have not been able to reproduce message, when started vehicle again message was gone. No other warning lamps, messages or no symptoms.

- Parrott, VA, USA

Service shifter warning comes on multiple times while driving

- Asbury Park, NJ, USA