About 2 weeks ago a light on the screen appeared and said "service shifter" and all the lights on the shifter turned on, the D, R and so on. I had to turn off the car and restart it inorder to get the warning label off the screen and get the lights off. Now today, my car will not turn on. It acts like it's going to start but nothing happens. The radio and other electrical things turn on so leads me to believe it's not the battery.

- Salinas, CA, USA

Service shifter light came on my 2017 Jeep Cherokee latitude. I was told I need a new shifter cable and module.

- Hammond, IN, USA

This is about the shifter. We began getting warning message about "shifter error". shortly after that my wife told me she had problems "making the car turn off" in our driveway. I got in and could not put the car in park. I fiddled with it until I finally got it into park and tried to turn the Jeep off but even with the engine off all of the electrical things (radio, dashboard lights, beeping, interior lights etc..) were still going. I could not restart the Jeep without a jumper cable. When I restarted the interior lights went back to "normal". I tried to turn the Jeep off and the same thing happened. I went through the same process again, got the Jeep started and drove it to the dealership. First they told me that it was just a bad battery. When I complained about all of the news about shifter problems with this model they told me that I needed a new battery and the "shift bezel and harness" needed to be replaced. I am 4 weeks out of my 3 year warranty so I paid $857.02 for this work. The service man put a note on bill that says "if light comes back on we need to "replace shifter also - $890" I believe that this issue is a safety defect not normal wear and tear and that the 2017 Jeep should be recalled. My wife is now afraid to drive her Jeep. Also, the "shifter error" message just came back on one day after getting the Jeep back. The service man told me that sometimes the Jeep does not recognize it when the Jeep is in park. Please help. Some is going to get hurt. Try googling "Jeep shifter" and you'll see how many complaints about this exact problem are out there.

- Concord, MA, USA

Driving down the road and it popped up service shifter. I haven't had the vehicle very long I'm up to 90,000 miles. I turned the Jeep off and it went away L. a week later it showed up again and it's goes off. It shifts funny. I was on a city street when this happened.

- Bowling Green, KY, USA

Heated steering wheel doesn't stay on even below 40 degrees. On has to turn it on and off in order to work. Within three minutes the heated steering wheel turns cold. Took Jeep Cherokee to 2 dealership one replace the steering wheel and it still doesn't work property is still turns off within 3 minutes and it gets cold. Software update didn't do anything. It might be electrical/wiring problem. There are many complaints on heated steering wheel at Jeep forums and carguru website. I was looking for answers how to fix it.

- Palisades Park, NJ, USA

Service shifter light keeps going

- District Heights, MD, USA

The car has a service shifter light on and all the lights on the shifter are lit red for example the parking, reverse, drive, neutral. The car started driving really rough and now there is a rattling noise. Bought the car around 1 month ago and it is already giving problems. The car only has 19,000 miles and when I googled the problem I see several people had the same problem then the dealer fixed the problem charging some people but the problem came back as well as causing leaks or other problems. The vehicle was sitting at home then when turned on the lights came on and then turned off the lights went off a couple times by restarting the engine but now it always stays on as well as causes a rattling noise as well as very rough driving.

- Crest Hill, IL, USA

Service shifter message appears and all gear shift lights turn red, so no idea what gear I'm in. Must shut down engine and restart, which fixes the problem temporarily. Sometimes requires multiple restart attempts before lights go off.

- Merriam, KS, USA

Getting a service shifter message and the lights next to my gear shift all turn red. I checked online and it seems to be a Jeep Cherokee only issue and a lot of people who brought it in to the dealer for repair either got their car back without the issue being resolved or the dealer didn't know how to resolve it or the car came back in worse condition than before. This is clearly a Jeep Cherokee manufacturing fault that needs to be resolved with a recall.

- Richmond, CA, USA

Service shifter message appears out of nowhere and Jeep says that this is not covered by warranty. I?ve seen many complaints about the same issue and would request an investigation for a recall since this seem to be a life threatening situation and it also seems that Jeep is both caring that much about it. They say we need to change the shifter. Car is only 3 years old and has only 25K miles. This is happening very often now. And to have the car turned off and then back on is not a solution to me and many other Jeep buyers. Completely disappointed and would never buy a Jeep Cherokee again.

- Boca Raton, FL, USA

Continually getting service shifter warning while driving down the highway and then all gears light up red, for example, pdrn. I have heard of multiple people having this issue and heard that the car may even lock up.

- Morrison, CO, USA

Service shifter warnings come on all the time while driving. Also hard knock when car is shifting gears.

- Danville, KY, USA

My Jeep has about 26,000 miles on it, since I've purchased this vehicle brand new off the lot, it has been towed 6 times for engine failure. My engine is burning the oil, with out warning while driving, the car shuts off. The dealer insists this is normal, but it is not normal for a car to absorb or burn oil.

- Camden, NJ, USA

Jeep Cherokee 2017 last month at about 28,000 I was driving on the thru way when the shifter lights all lit up red and the dash said service shifter. I pull over, switched car on and off and it was fixed. One month later, my car was sitting in park - I moved from my parking spot to a new one- placed Jeep in park and then noticed all of the lights red on the shifter and the dash saying 'service shifter'

- Buffalo, NY, USA

This has happened 4 times now starting in Jan 21, 2020. Stopped at stop sign and shut off. Tried to restart and would not. Waited about 3 minutes and it started. As I slowed down for another stop sign it shut off but restarted immediately. As I slowed down for another stop sign I turned right with out stopping and the engine shut off. All the idiot lights on dash came on. Battery was fully functional. Car would not start for 45 minutes and then it finally started.car was taken to dealership and they could find nothing wrong. Their answer was 'if we can't duplicate it there is nothing we can do. If it happens again bring it in'. what is that suppose too mean? it happened again on 5-13-20, 5-15-20 and 5-31-20. All these times it was when we are driving along and making a right turn. Engine just shuts off. On 5-31-20 I was in a traffic lane making a right turn with other traffic behind when the engine shut off. The driver behind me was beeping his horn for me to move as he had not known my engine shut off. Would hate to have this happen if I was on an interstate. Just had the battery replace under warranty on 5-28-20. Engine oil gauge read 54% not sure what the problem is but sure doesn't sound safe to me. Calling the dealership tomorrow to get an appointment.

- Pahrump, NV, USA

Check engine light comes on and the vehicle stalls while driving. Dealership claims low oil between oil changes, we have the oil changed regularly at the dealership and do not exceed the recommended mileage between changes. This has occurred on main roads during times of high traffic and has put my family in danger on several occasions. This started happening with less than 20,000 miles on the vehicle and has happened a total of five times now. The vehicle now has 36,000 miles on it and I'm tired of dealing with this issue.

- Madison, OH, USA

Shifter service light keeps coming on.

- Jonesboro, AR, USA

I was driving down a side road, going about 20mph when it was like my Jeep shifted into neutral. It completely stalled. The battery light flashed on the dashboard and a message popped up that said vehicle must be in gear, alternating with a shift to park or neutral, press brake to select gear message. I was able to swing it into a parking lot where I put it in park but the error wouldn't go away and when I shifted back into drive and hit the gas pedal, it wouldn't move. I shut the engine off and when I tried to restart it, it wouldn't start. I sat there for 15 minutes before it would start back up. I was able to move forward with no warning lights and drive the approx 2 miles home.

- Vanceburg, KY, USA

While driving the vehicle, the engine just shut off and all warning lights were displayed. Luckily I was not in heavy traffic or on highway. Had to wait about 30-45 seconds before it would restart. This has happened 3 times in the last month ( April). Is there a recall for this. I've looked into this problem and there are several complaints of this same issue.

- Lenexa, KS, USA

Service shifter light is coming on the instrument panel and all the lights near the shifter are lit up. Also the vehicle jumps into gear.

- Uniontown, PA, USA