2018 Cherokee with under 15K miles. Upon start up, warning for "service shifter" appears along with all lights are lit up on shifter. Turning off ignition and restarting will make message disappear. Mechanics not sure what true issue is. On going issue with no resolution. Today, message would not reset. No recall to date.

- Ware, MA, USA

For the second time while driving "service shifter" message came on and all lights on gear box lit up. Pulled over and cut car off and restarted and lights went off

- Florisssant, MO, USA

"service shifter" warning comes on at random times. Lights on shifter all came on. Only came on with left hand turns. First time in happened I was on an interstate on ramp. Has happened at 5 mph and 70 mph. Pull over put in park, shut off engine, wait a minute, restart vehicle and everything is fine for a while. It can be days between or 3 times in a 5 minute drive. Up to 9 times it has happened.

- Forreston, IL, USA

Service shifter warning keeps coming on and all park nutural rev all light up at the same time.transmission bucks feels like being rear ended.been to the dealership many times going to keep going back while im still under warranty.happens stationary and while driving mostly on the freeway where you have to pull over turn off and try to let it reset.a dangerous situation.

- Laguna Hills, CA, USA

'service shifter' warning appears without warning and all gear indicator lights turn red. In motion. 65 mph us 18 or 218 waterloo Iowa. I'm told a shifter bezel and wiring harness are needed but not available.

- Munford, TN, USA

Have not owned vehicle for a year yet, bought with about 1000 miles on it. It was previously owned by somebody in dealership from what we were told. At 11,677 miles the "service shifter" warning showed up and shifter panel lit up while I was driving in town and stayed that way until I turned the Jeep off a few miles later. Hasn't shown up again and I'm taking it to dealer tomorrow. It's been three days since it happened but I'm afraid what might happen. I've read online about many complaints about this issue over the years for Jeep. What are we waiting for - they need to fix this!!! I'm getting this documented now!

- Villa Park, IL, USA

During the course of traveling on June 18th 2019 I received a message via the display that said "service shifter". in addition the gear shift panel (park, reverse, drive) collectively illuminated in red. The issue gave the impression that the transmission or gears could cease from working while in motion.

- Port Arthur, TX, USA

Vehicle was in motion. Screen displays service shifter. All lights on the prndl next to the shifrer are lit simultaneously.

- Douglasville, GA, USA

Service shifter light came on while I was driving.

- Lizton, IN, USA

Service shifter warning appears in instrument cluster area and all the lights on shifter light up solid red and stay illumanated.

- West Chester, PA, USA

My Jeep Cherokee has been shutting off while driving. This car was purchased brand new. This has happened several times. The original dealership, keffer Chrysler Jeep in charlotte, nc, has not returned any of my calls about this issue so I've had to go to another dealership to get this issue resolved. I have to take the vehicle for oil consumption tests but I do not feel safe in this vehicle because of the fact that it shuts off while driving. The last time it shut down I was on a main highway and was almost hit. Consumer stated car completely shut off, losing control of the vehicle. There was no warning sign, which caused several accidents.

- Columbia, SC, USA

While I was driving down I95 - the gearshift froze up and the entire gearshaft turned red. I was unable to shift gears until I was able to slow down / come to a stop on the side of an exit road. This has happened a total of two times on separate occasions - once three months after the dealership claimed they fixed the issue.

- Doylestown, PA, USA

Service shifter warning came on when pulled into driveway. Vehicle has less than 12K miles

- Hemet, CA, USA

Vechicle was in motion and vechicle completely stopped and shut off in the middle of the road. Vechicle then restarted and did the same thing a second time.

- Mundelein, IL, USA

A warning light "service shifter" comes on without warning. All the lights at the shifter illuminate and won't shut off unless the car is re-started

- Sicklerville, NJ, USA

The contact owns a 2018 Jeep Cherokee. While driving 60 mph or more, the vehicle stalled and the "vehicle not in park" warning indicator illuminated. The vehicle was taken to Dodge Chrysler Jeep city (4395 us-130, burlington, NJ 08016, (855) 242-0015) where the contact was informed that they would have to test drive the vehicle in order to perform diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.

- Medford, NY, USA

Service shifter message keeps coming up which makes the vehicle stuck in gear and won't shift. All drive indicator lights light up and or flash I have been to the dealership 3 times now for this issue and still not fixed. This is a safety issue and should be recalled.

- Herlong, CA, USA

The car has start up problems, the car stall and jerks when breaking. The battery on charges to 45% ( this is a new car). The engine was smoking purfusly lika an 1980S car. All light flicker in the car amd now the car is undrivabme with no help from dealship or finance. Its like I'm on me own stuck with a lemon.

- The Colony, TX, USA

Regarding recall 18V-524 for the powertrain control module, fca reports that the repair parts are not available and there is no eta

- Lake Havasu City, AZ, USA

The contact owns a 2018 Jeep Cherokee. While the vehicle was stationary and while driving various speeds, the service shifter warning indicator illuminated. The contact stated that the parking symbol on the gear shift mechanism and all the lights on the gear shift mechanism illuminated. Courtesy Chrysler Dodge Jeep Ram Fiat (607 enterprise parkway, breaux bridge, Louisiana 70517, (337) 240-9947) diagnosed that the computer software malfunctioned. The manufacturer was not made aware of the failure. The failure mileage and VIN were unknown.

- Cade, LA, USA