4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,073 miles

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« Read the previous 20 complaints

problem #46

Dec 272019

Cherokee

  • 20,103 miles
I turned my Jeep on, put it into drive and the screen says service shifter. All lights on shorter are on.

- Warren, PA, USA

problem #45

Oct 152019

Cherokee

  • 30,000 miles
While driving and stationary the service shifter light illuminates on the dash and all the lights on the floor shifter illuminate all gear positions. Also, at low speed, when adding power, the transmission has a "bump" as it tries to shift into the next gear. Makes it jerk/clunk into gear.

- Green Cove Springs, FL, USA

problem #44

Dec 212019

Cherokee

  • 47,000 miles
Service shifter appears on screen, all selections on shifter light up red. 40,000 miles. Hundreds of others with the same problem on the forums. Vehicle stationary. Just started up. Turn off and restart- it goes away

- Macclenny, FL, USA

problem #43

Dec 062019

Cherokee

  • 53,000 miles
Three times over a period of four days while driving all lights on the gear shift (park, neutral, reverse, and driving) lit up and a message came on the dashboard that read "service shifter". each time the vehicle was in motion, twice while on city streets and once while entry a highway. All three times the vehicle was turning left.

- Porterville, CA, USA

problem #42

Dec 032019

Cherokee

  • 25,000 miles
While driving and sometimes when turning my car on and putting it in gear all the lights on the gear shifter will come on and it will read a message on the dash "service gear shifter". I will have to come to a stop, put it in park, and shut it off and turn it back on before the message will go away and the lights will go off.

- Okeechobee, FL, USA

problem #41

Nov 282019

Cherokee

  • 58,000 miles
Warning appears about the shifter and all the lights come on. I read a forum where dozens of people are having this problem and having to replace their harness and wiring kit. I've also been told there's something about this models cruise control but when I search on here nothing comes up.

- Rossville, TN, USA

problem #40

Nov 252019

Cherokee

  • 23,700 miles
Normal driving either long or short trip, warning appears on dash "service shifter" and all the led's light up on shifter. Happens when slowing down (actually both times I was slowing down to pull into my driveway).

- Middletown, CT, USA

problem #39

Nov 152019

Cherokee

  • 34,300 miles
Electrical warning system can not be remedied. Emergency brake system is malfunctioning and setting when car is in drive. Electrical system completely went dead on the freeway causing the car to stall, when car was restarted and nursed off of the freeway the electrical system completely went dead, the transmission locked up preventing the tow company from loading the car onto the tow truck, the car was manually manipulated to release the system into neutral. The cars electronic dash board completely goes dead while on the freeway. The car has been in 3 dealerships over more than 1 month, the dealerships claim they have replaced computer components, can't find anything wrong, or 'jiggle the wires'. the cars warranty is nearly up, and we have been pressured to buy an extended warranty. The dealership has provided us with a rental car, and claimed to have fixed the problem, that is when the cars electrical system failed on the freeway. The car is a complete hazard. My husband has the repair records on file.

- Malibu, CA, USA

problem #38

Oct 282019

Cherokee

  • 45,000 miles
The service shifter light keeps coming on, I have to shut the car off and restart it to make it go out, then it comes back on.

- Shelburn, IN, USA

problem #37

May 012019

Cherokee

  • 30,000 miles
Service shifter light always on in motion and in park. Burns 1 qt of oil every 2000 miles vehicles jerks when trying to accelerate in motion

- Valley City, OH, USA

problem #36

Oct 082019

Cherokee

  • 40,000 miles
After less than 1 year old getting a service shifter message on start up. It would go away when I turned engine off and on but note won't do away. Care less than a year old but just out of went due to milage.

- Rembert, SC, USA

problem #35

Oct 012018

Cherokee

  • miles
The contact owns a 2018 Jeep Cherokee. While driving various speeds, the service shifter warning indicator illuminated. The contact also mentioned that the gear selectors illuminated red. The vehicle was taken to gossett Chrysler Dodge Jeep Ram (1901 covington pike, memphis, tn 38128, (901) 388-8989) where the bezel was replaced, but the failure occurred twice after the repairs. The manufacturer was made aware of the failure and scheduled an appointment with the dealer. The failure mileage was unknown.

- Memphis, TN, USA

problem #34

Oct 042019

Cherokee

  • 10,000 miles
Starting at 25K miles, the vehicle started to burn through oil even before the next oil change. The manual states to go off the oil system light, dealers say different. Oil had 14% left, but the car kept shutting off while driving on the highway. Went to dealer, car burned through all the oil. They refused to check for engine damage and force me to pay for a full oil change. Stated by the dealer, its a known issue with Jeep and there is no fix for it. Now at 33K, check engine light came on, cylinder 4 misfire. Coil pack needs replaced. This is a tsb that was posted at dealers but not given to consumers. Also airbag connection under driver seat comes loose and causes warning lights to service airbag. 10K miles. Dealer said to plug back in and just keep dealing with it.

- Woodbridge, VA, USA

problem #33

Sep 182019

Cherokee

  • 28,000 miles
My vehicle was in motion. I was driving down the city street and suddenly a meaasge appeared on my screen 'service shifter' and the Jeep began to jerk. The lights on each gear turned red. When I got to a place to park. I cut the Jeep off and turned it back on. I then received a message when I put the Jeep in drive to verify if it would drive and I received another message stating 'shift to park'. the Jeep began to jerk again. I've had this Jeep for one year exactly bought it with only about 3,000 miles on it and within 3 months it completely stopped on me in the middle of the road. The car would not drive at all. I had to get it towed to the dearlership where it was an issue with the engine and oil that had to be fixed and took almost 2 weeks. This Jeep has all type of problems and needs to be recalled

- Ooltewah, TN, USA

problem #32

Sep 162019

Cherokee

  • 44,000 miles
Driving down a city highway the service shifter alert came on. All of the lights next to the indicators on the shifter lit up. This has happened twice so far today. The parking brake has also been turning itself on as soon as the Jeep is put in gear and the foot is let off of the brake.

- Austin, AR, USA

problem #31

Sep 102019

Cherokee

  • 22,000 miles
2018 Jeep 22000 miles, has continued and worsening shiftier or transmission issue with red lights, needs service and locks out transmission changes to regulate speed. This has been at the two different dealers with an ongoing safety issue. I am a retired nicb special agent and have worked auto theft.

- Overgaard, AZ, USA

problem #30

Aug 212019

Cherokee

  • 24,800 miles
Service shifter lights and warning come on randomly when driving. When the error message is displayed, there is no way to get rid of it except turning vehicle off and on. The error message takes up the entire in dash screen and does not allow for the digital speedometer to be shown. There does not seem to be a pattern as to when this occurs, has happened when starting up and just randomly while driving (not specifically linked with a speed, direction, or turn).

- Cary, IL, USA

problem #29

Aug 192019

Cherokee

  • miles
The "service shifter" warning message appears in the "message screen" & you cannot clear it so the mph & other needed driving data is unavailable. Also all of the shifter lights become illuminated so you cannot see what gear the transmission is in. "cargurus.com" has a lot of complaints on this safety issue. Car is in motion & stationary;.the shifter service message appears. It 1st occurred yesterday; 8/19/2019 to me. This is a safet issue because my mph etc is unavailable & I cannot verify gear I am in. (drive/reverse etc)

- Sioux Falls, SC, USA

problem #28

Aug 162019

Cherokee

  • 57,000 miles
Service shifter light came on and all gears lit up red, pulled over and shut off then turned back on. Alarm went away, third time.

- Remlap, AL, USA

problem #27

Aug 142019

Cherokee

  • 19,500 miles
At 19500miles service shifter message came on and red lights appeared by park, neutral, drive, reverse etc on car shifter, driving on highway. Stopped turned it off and light went out. This appears to be a very common complaint on this make and model and low mileage.

- Dowingtown, PA, USA

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