I was getting a service shifter light and called the dealer and the said it was a recall it needed a system reboot to bring it in. I did. But that did not fix the problem the light is still on and after doing research it really is the wiring for the shifter. Which can cause the vehicle to not signal what gear it is in. My car had failed to to indicate which gear it has been in multiply times.

- Clinton, TN, USA

Everytime we drive our vehicle for longer than 10 minutes a warning indicator light comes on which says "service shifter". All the lights on the shifter come on and you can no longer tell when you are in drive, park, etc. When you turn the vehicle off the system resets, but it will come back on again. The dealership inspected it and found no fix for the issue. To me, this seems highly irresponsible and reckless to allow something like this to occur in a vehicle. Numerous people with Jeep Cherokees have experienced the same thing and I believe there needs to be a recal related to the shifting/electrical system.

- Winchester, KY, USA

"service shifter" warning comes up on the dash at different times. It may be at start up or while driving. It's a serious problem. You have a minimum of 400 comjlaints already. Just bought this 2018 Jeep Cherokee on 5/8/2021 and we are having problems already. I called the dealer and they said they never heard of this problem, or is it that they don't know what the fix is? many of the owners of these car are stuck in a circle jerk...dealer says it doesnt exsist and yet it keeps happening. Please investagate this problem and force the manufacture to find the fix. I know my dealer knew of the problem but elects not to admit it. The problem is that it does not throw a code so nothing shows up. I checked mine twice with my obd reader and I even drove around with it connected to see if it was a drivablity problem but that produced nothing. Very sorry that I purchased this car! never own a chrys. Product again.....and I will never purchase another car from this dealer.

- Sebring, FL, USA

My Jeep wouldnt start(05/04/2021) so I bought a new battery (05/05/2021).but I notice today (05/06/2021)that the clock had reset on it own( so I got to ne losing power) and my service shifter came on aa well while in motion

- Shreveport, LA, USA

'service shifter' comes on. Dealer says there's no issue. This has happened while I'm driving and at ignition start up.

- Guilford, IN, USA

During transit down the street and once the car turned on in the driveway, the shifter column lights are lit up in red, the dash reads service shifter. Please help us and others resolve this issue as it is a hit and miss with the dealerships and Jeep stating that it is not an issue enough to call it a recall when there are dozens if not hundreds with the same issue.

- Hesperia, CA, USA

Was driving down the road and the parking break came on and would not release.

- Rockford, IL, USA

At various times, either starting the car or restarting the car, not all the time, the service shifter light will illimunate on the screen blocking out the digital speedometer and lighting up the shifter to all red. After shutting down the car and restarting (sometimes) the light will go out and the car will run fine. I contacted the dealership and the it is not covered by either the basic warranty or the extended warranty and the resolution is to change the whole shifter assembly at an estimated cost of over $600.

- New Castle, DE, USA

My vehicle told me to put it in neutral and then park while I was at a red light. I did that and my vehicle would not move. I left it in park and turned the vehicle off but it would not restart. I sat at the light with my hazards on for about 2 min, I tried to turn it on again and it struggled but it ended up turning on. 3 days later at the same light on my way to work the battery light started flashing and beeping, my engine light turned, and the traction control light turned on. It wouldn't let me drive but 5 mph. I pulled over and turned the car off. Later that day when I took it to the shop none of those lights were on and I was told "there's nothing wrong" with my Jeep. I'm so frustrated because clearly there is something wrong.

- Abilene, TX, USA

Bought it 6weeks ago the next day the service gear shifter light cane on pulling out my driveway at 6 am later that evening it came on again driving to the grocery store.. a couple of days later it came on again.. it comes on randomly and all the lights on the gear shift are lit up red.. I have to turn my Jeep off and on to make the lights to go back to normal and take the service gear shifter notification off.. it even comes on while driving down the highway

- Balch Springs, TX, USA

While driving ABS, check engine, parking brake light up. Brakes start to shake like if a tire is slipping but its not. Steering wheel gets stiff. Transmission shifts very hard, all symptoms go away if the car is warm sometimes. Its impossible to predict when it will start doing all of these symptoms at once. We have not taken the vehicle up to high speeds until we take it to get checked out by the dealer.

- Pembroke Pines, FL, USA

My sensors only work sometimes, my key fob only works when it wants. It's starting to have issues. My Jeep stopped working on the highway all of a sudden

- Fowlerville, MI, USA

Attempted to activate the electronic range select (ers) while driving. Immediately, all of the prndl lights illuminated red and the dash displayed the message "shifter service". moving the shifter back to fully automatic did not clear the error or the prndl lights. I stopped the vehicle, turned it off, then restarted the engine and the error cleared.

- Townville, SC, USA

On 12/15/20 I drove less than 1 mi. Downhill, stopped at the stop sign & the engine quit & battery light came on. Engine restarted about 5 min. I was low on gas, so gas was added & I filled tank. The engine quit the next day at the same spot. It restarted after a few tries. The battery indicator showed it had a charge & oil was good. Repeat stalling at same spot on 12/24/20 and on 1/2/2021. Very concerning as I was stuck in the middle of the street and could easily be hit. I had 27,000 & currently have 35693 miles. This vehicle was serviced before I got it and is too new to be having problems.

- Anacortes, WA, USA

After owning my brand new 2018 Jeep Cherokee for a few months, I turned on my vehicle and the service shifter warning came on in my dash and all the lights on my shifter lit up. I call the dealership and they told me to bring it in, so I took it and when I turned the car off, the message no longer appeared. The dealership took the vehicle for diagnostic testing and it said it came back fine. Upon getting my car back, it was randomly showing the service shifter message again so I took it back to the dealership two more times for the same issue and they stated that they couldn't duplicate the issue and so nothing was fixed. I have now owned the vehicle for 3 years and they refuse to fix the still appearing issue. No check engine light appears but I fear that whatever is causing the warning to appear may cause issues. I have read that many many others have had the same issue and the dealership wouldn't do anything. All three times I took my vehicle in, it was under warranty and they wouldn't do anything.

- Portage, IN, USA

Service shifter light, R, P, N, D, all lights turn red. Happened months ago at 36,300 miles, didn't happen for a month then came back. Now comes on every couple weeks, sometimes multiple times in a row. Turn car off and back on the lights go off. Happens at intial start up and while driving.

- Lisbon, NH, USA

We were traveling in our 2018 Jeep Cherokee latitude and at a red light, the car just turned off. We had to sit for awhile and then restart it by putting on the brake and some other thing. We replaced the battery and it ran for about 20 minutes. Then, it stopped while we were at a red light again! it only restarted after replacing the battery twice. We aren't spending money on a new battery until we know exactly what's wrong.

- Savannah, GA, USA

I have taken my vehicle to the dealership two times for the check engine light that have replaced the blower the filters and so on. Every time the ac or heat comes on the car starts shaking and jerking while in traffic. The yesterday while driving back in to post the vehicle started jerking while in motion and the check engine light came on. I have spent a tile of about 700-800$ on this problem and it seems to be something that the dealership can not fix.

- Fort Bragg, NC, USA

My car went dead while driving. Took to the shop and said there was a "software update/recall" that caused the car to use more oil than normal and I was driving with no oil!!!!! this "recall" update had been released "6 days ago" per my Dodge/Chrysler dealership. Why is this recall not here? sounds very strange to me.

- Greensboro, NC, USA

Service shifter light came on on dash after I started my Jeep, also all the red lights next to the shifter were lit up. Would not turn off until restarting the vehicle. Have read many Jeep owners having the same issue with their Cherokee. Should be recalled and fixed by Jeep!

- Streamwood, IL, USA