10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,644 miles

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« Read the previous 20 complaints

problem #97

Dec 062020

Cherokee

  • 13,696 miles
I continue to get a service shifter issue. Vehicle has 13,000 miles on it. This is a known problem across multiple years of Cherokee. Dealership said it was a battery problem but after a new battery, I still receive the warning. Warning came on while parked, just after startup.

- Nolanville, TX, USA

problem #96

Aug 202020

Cherokee

  • 11,000 miles
My car is showing "check shifter" message after only 11,000 miles. All the shifter lights turn on red. It happened when I turned on my car to put in gear and has been coming on more and more lately. Usually stays on when I first start and doesnt shut off until I turn off and restart vehicle.

- Foley, AL, USA

problem #95

Nov 232020

Cherokee

  • 44,000 miles
Service shifter alarm, all lights on gear shifter light up. Goes away when vehicle turned off and restarted. Came back on less than a week later.

- Liberty, SC, USA

problem #94

Nov 192020

Cherokee

  • 41,000 miles
Was driving and vehicle stopped moving. Pulled over and service electrical throttle control came on. Finally got the vehicle to drive. Check engine light is on now.

- Montevallo, AL, USA

problem #93

Nov 022020

Cherokee

  • 54,000 miles
Electronic throttle control light came on- this has happened three times, once whild driving and twice when starting the car and it was in park.

- Myrtle Beach, SC, USA

problem #92

Oct 202020

Cherokee

  • 37,000 miles
'service shifter' error code started appearing on dashboard with all gear lights lit up next to the shifter. Problem resolved itself after restarting the vehicle. Mileage at approx 37K miles, identified as 'transmission shift electrical failure' by Jeep dealership and replaced for around $700

- Brooklyn, NY, USA

problem #91

Nov 052020

Cherokee

  • 84,000 miles
This is the second since August 2018 that I have had to replace the battery. First time it gave me a warning light that there was a problem with auto start. Then just never would start again. This time there was no warning. The car was in park, shut off and wouldn't restart. Battery tested at dealer and now I have to replace it again. The battery says it has a 36 month warranty but dealer says I have to pay full price for new because it's a common problem with the auto start that fries the battery!

- Salem, KY, USA

problem #90

Sep 292020

Cherokee

  • 75,000 miles
After owning this vehicle for one week the service shifter light came on and all the lights by the shifter came on. Pulled off the highway shut car off and restarted. Lights were off continued to drive home. Light has come on again, always goes off after restarting. After reading all complaints of owners online I am concerned that I will have shifting problems going down the road. I can't believe with all the complaints there hasn't been a recall for this problem on this car. I have been back to the dealer several times with no satisfaction.!please, let something be done about this problem.

- Atchison, KS, USA

problem #89

Oct 072020

Cherokee

  • 22,400 miles
First incident, vehicle was parked, hence stationary. Vehicle would not start, lights would flicker and a a clicking noise would be heard when starting the vehicle. Vehicle was jump started and let it run for a while, then I shut it off to make sure everything is ok and it did not start again. Same flickering lights and clicking noise. Got it jump started again. Drove to autozone to have battery checked, while trying to park, vehicle just shut off with car on drive. Autozone employee tried to jump start vehicle and it would not start at all. Automatic locks would not lock or unlock the vehicle. Car was then towed to dealership. As of right now, unknown cause of vehicle incident.

- Raeford, NC, USA

problem #88

Sep 152020

Cherokee

  • 54,000 miles
While driving I get a message that says service shifter. At the same time all the red lights come on where the shifter is. It stays on until the engine is turned off. This has happened repeatedly. Fear that it will lock on me while driving.

- Fort Stockton, TX, USA

problem #87

Sep 092020

Cherokee

  • 31,000 miles
Had Jeep 2 yrs 6 times we have had problem. Driving down road turn corner service shifter light comes on. Sometimes when vehicle is stationary it also occurs. All lights on sh*ter lights up red. And service shifter message comes on. Happens 3-6 months. Needs to be fixed.

- Bartlesville, OK, USA

problem #86

Sep 182020

Cherokee

  • 37,800 miles
'service shifter' light has come on the dash several times. Starting at 26,000 miles. Have taken it several time to crown Chrysler doge Jeep in chattanooga Tennessee for them to tell me it's only the battery. This battery has been replaced and this issue is still occurring. Tonight, September 18, 2020, my Jeep Cherokee notified service shifter the. Slammed the ebrake on while going 55. This is a major safety issue and the dealership keeps stating nothing is wrong. I have also had issues with after pushing the 'bush to start' button 'to cut the car off, ' the button states the car is off, but yet the engine is still running. I no longer want this 2018 Jeep Cherokee due to it being a safety issue.

- Cleveland, TN, USA

problem #85

Aug 022020

Cherokee

  • 36,000 miles
All lights on shifter come on randomly when turning on vehicle. You can't put in drive while lights are on. You have to turn car on multiple times or until lights go off. On dash board it reads service gear shift lights

- Chelsea, OK, USA

problem #84

Sep 012020

Cherokee

  • 17,000 miles
My Cherokee is 2018, I bought it used Jan of 2020. In Sept of 2020 my starter broke, I paid $550 to get it fixed. This morning, about 4 days later the starter is broken again. My mechanic is very good, and warned me about multiple people coming in with this issue and it breaking again. He told me to get a new car which I planned on doing but it broke before I got the chance. I looked it up online and multiple people left reviews with the same problem.

- San Diego, CA, USA

problem #83

Dec 012018

Cherokee

  • 18,000 miles
Service shifter light comes on and all the lights on the shifter light up and some causes vehicle to stall. Dealer says it needs a new wiring harness and bezel but is not under recall even know its a common problem and has been for years. Talked to multipul people having same issue one involved in a crash from

- Greenwood, AR, USA

problem #82

Jun 012020

Cherokee

  • 18,500 miles
Started vehicle and all lights on the shifter panel came on and a warning of "service shifter" came on the dash. This happens multiple times per week and after two attempts at getting this fixed, the dealership has no clue. It is now impossible to shift when this happens.

- League City, TX, USA

problem #81

Sep 012020

Cherokee

  • 40,000 miles
Service shifter keeps appearing on the dash of the Jeep. All of the lights beside of the shifter light up red and stay on until the vehicle is turned off. I have contacted the dealership and they say there is nothing they can do about it. The light will turn on when it is parked or random times while I am driving down the road. The problem has happened since the vehicle was purchased.

- Ferguson, NC, USA

problem #80

Feb 242020

Cherokee

  • 42,500 miles
Service shifter showing up on display multiple times. I had it replaced right away the following month. Chrysler helped with my repairs.

- Anchorage, AK, USA

problem #79

Aug 142020

Cherokee

  • miles
While driving the service shifter appeared on dash. Had to pull over and restart the vehicle. This has happened several times and is becoming more frequent.

- Azle, TX, USA

problem #78

Aug 172020

Cherokee

  • 20,000 miles
All the lights on the gear box turn on and says "service shifter". happened once a month and is becoming more and more frequent.

- Napa, CA, USA

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